Bill’s Glass & Windshields

I have always had a great experience here. Over the years I have had a windshield replaced once on two separate vehicles and rock chip repair done 5 – 6 times. They have very reasonable prices for both services. One of the windshields replaced I noticed the glass was imperfect, warped at eye level for the passenger. I asked what they could do to remedy the less then stellar glass and I was told to just let them know the details of the windshield and they would order a new one and replace it free of charge. Now it would have been nice if they would have had the time to check before installing it and not have to return, but I appreciate the customer service and the willingness to remedy my disappointment. Everyone has been supper friendly each time I have received service at Bill’s Glass.

Been getting all my family’s and my own glass work done for about 35 years by Bill’s. Mostly auto glass issues, and occasional custom things for the house. Came in today thinking I had a leaky windshield in my pickup truck. I was quoted $ 135-​$ 225 worst case scenario (replacing the windshield). They found the root of the problem was just a body seam that cracked and leaked water into the driver’s door frame at the roof and it dripped and leaked «near» the inside windshield. They filled the crack with sealant. In & out for $ 20 in under an hour. THANKS for saving me tons of money Bill’s Glass!

Bills went above and beyond to make things right they are very professional and I would use them again

I almost gave them three stars for the rating, because the shower door did turn out nicely, but with problems. One of the sliding doors hits a screw in the track rather than hitting the bumper (why didn’t the installer notice this when he put the shower door in?). This is a new addition, so we haven’t really been using that bathroom. I noticed last night that there was dirt/​gunk on the floor and tried to wipe it off … Turns out it was adhesive used in the installation of the shower door and I spent almost an hour using Goop Off and paper towels on my knees (ON MY BRAND NEW FLOOR!) to get it all off. It looked like the installer put adhesive on the bottom of the door track and then set it on the floor! There was a 3″ wide line of adhesive that was the worst, then it was tracked all over the floor.
When we called them about the glass hitting the screw problem, they said they would call us right back with a time that someone would be out. They never called, even after we called twice. I called yesterday and was told that they left two messages for us, but we never returned their calls. Turns out they were leaving a message on someone else’s phone. I know it’s an old research method, but if they had looked in the PHONE BOOK, they would have found the home phone listed.
When someone finally came out today to look at the problem, the contractors working on the siding had to tell him to take his shoes off before he went into the house. It’s rained and there is mud everywhere and this guy had to be reminded not to track the mud into our new addition with new carpeting?
I think I should have gone with someone else.