Tropical Smoothie Cafe

I was a bit disappointed with the customer service today. I came in when it was mostly empty (two customers eating, no one in line), holding my 14 month old, and juggling my wallet. I ordered three smoothies to go. After a couple of minutes an employee quickly stuck all three smoothies on the counter and promptly turned away and walked to the back. I waited for a minute for her to come back out, and asked whether she may be willing to help me carry the smoothies to my car (I realize this is a huge ask but there were four employees, it was empty, and I couldn’t carry them all along with my daughter). Instead she gave me a carrier for the smoothies, which was still very hard to juggle and bring out. Another customer was nice enough to open the door for me, but given the empty restaurant and four employees working I would’ve so appreciated any help.

Ordered a Buffalo Chicken Wrap to go. Got home and it had no chicken. Emailed customer service, got no reply. They get no more business from me and it frankly soured me on Tropical Smoothie as a chain.

Very nice well kept place. I had the detox green smoothie. The taste was wonderful and the service was quick

Arrived about 12:45 on a Friday. There were 4 people in front of me with NO CASHIER. There were 3 employees working but they were working in the back (making sandwiches and smoothies). Every once in a while they would come out and take about 3 – 4 people’s orders. I got the Thai Chicken Wrap and 2 smoothies. Smoothies were delicious. Wrap was filled with BROWN NASTY LETTUCE! I tried to pick it apart but it ruined my appetite. The owner I think walked in at one point and went straight to the back, not helping with guests! Poor customer service. It took 35 minutes to get our food (came out first) about 10 mins before the smoothies.

Place is clean and service is good. I came in because I thought I remembered they had some new veggie chicken substitute but I didn’t see it on the menu. I ordered a hummus veggie wrap (which is very good and very filling). Them I noticed they had a stand up table tent with the chicken substitute I wanted. The girl offered to change my order but I told her I’d try it next time. I appreciated her willingness to change it though.

If You’re coming here for a healthy meal beware of the delicious cookies! The quality of the salads at Tropical Smoothie are amazing considering they are only $ 6.00. The taste and quality of the spinach is something You don’t usually find in a salad at this price point. I also really like the healthier smoothies they have… but You have to be careful because of the calories! Great place and Great atmosphere