I had Essis & Sons install hardwood floors throughout the entire house with the exception of the bathrooms where I had tile installed. They threw the old carpeting out the window and failed to secure the screen from which our pet fell from the top story. The flooring was not level to my dismay. When I complained, Mr. Essis asked where in my contract it said that the floor would be level within any certain degree. I was not pleased to say the least!(At least make sure your contract stipulates such). My mother also had to have them re-install a new carpet when it was not installed properly. I only give reviews if the place is fantastic or horrible, this is NOT a fantastic place with which to do business.