Berkshire Hathaway Homeservices the Preferred Realty

I had an appointment last night with the realtor from the Peters Township Regional Office. I waited 15 minutes for her to arrive and then my partner tried to call her. There was no answer, so we called the office (6pm), also no answer. So, we waited 5 more minutes. Then my partner recalled that when he called to make the appointment, she was rude to him on the phone, saying something like she didn’t want to show the house to us unless we showed her our preapproval papers, insinuating that it was because we are a younger couple (early 30’s). We declined, because preapproval papers say the maximum amount we are able borrow, and can hinder negotiations.
Hearing this, I decided to call her from my cell phone, since she wouldn’t recognize the number. She answered immediately, and said that she was just listening to my partners voice mail. Then she said, 1. she never confirmed the appointment (but she emailed him back and restated what time and day we were meeting). 2. That she was in Upper St Clair and couldn’t make it to the appointment (google maps says that Upper St Clair is 14 minutes from the property). 3. She wanted to reschedule.
At this point I was pretty upset because I had driven 1 hour and 15 minutes to get to the house. So, I asked her to please make time to keep the appointment. She refused. I asked her to find someone else to show the house, and she said she would call me back.
10 minutes later and I had still heard nothing. While I was googling the house earlier I noted that the house was for sale by owner in the previous months, so I decided to try the owner and see if he was nearby. He answered on my second attempt and apologized (although at this point Joanne had not) and offered to call his son to show the house to us. His son quickly called back and said he would be right over.
At this point it was 15 – 20 minutes after I had talked to her and she said that she would call back after arranging for another realtor to come show the property. We had still heard nothing from her. When she finally called back she said that she accidentally had written the appointment down for tomorrow. We told her that we called the owner and his son was coming to show the house. The interesting thing about this is that the son had to rush upstairs to clean the house, and said that the realtor had not told him that the house was showing and that she usually gave him 2 – 3 days notice to clean up. My conclusion here is that she was lying about putting the appointment for a day later.
Overall, we had a terrible experience. The house was nice, but I hesitate to deal with someone like this realtor, who seems to discriminate based on age and lie to property buyers. My thoughts are that if she seemingly lied about making the appointment for the next day, then what else would she lie about?

Thanks to friendly agents who support one another’s success, superior training, advanced technology and a manager who answers phone calls all hours of the day, this Berkshire Hathaway office is skilled in comparison to competition and we have an excellent working environment!

I am sitting in my new home and thankful for the help of the team at Berkshire Hathaway. Specifically Morgan Bardzil. If it wasn’t for her and the professionalism of the entire team in the Peters Township office, I would still be sitting in my rental depressed and longing for my own home. I had no idea where I wanted to live, what kind of house I wanted, or what I wanted to spend. With the unparalleled expertise and willingness to walk through each detail with a beginner, I found the home of my dreams! Choose Berkshire Hathaway Peters Township!

I found it difficult to work with an agent from this office during the purchase of our home. What was really unsettling was when she refused to stop taking pictures of my house almost a month after our closing! Buyer/​Seller Beware!