AT&T

Dismal customer service. I was having trouble with an Iphone and needed to get a new power cord. There were 3 people working, yet no one could even be bothered to greet us. We were left standing there waiting for over an hour, even though there were only a few other customers.

The thing about any AT&T store is the wait can be horrendous or startlingly short. It depends on the day. I’ve been in and out in ten minutes or two hours if everyone is there with thirty two questions and there’s that couple who’s never had a cell phone before. Go on a weekday morning and you’ll get quick excellent service.

So, I’ve had a BlackBerry for nearly two years. Paying about $ 67 a month for the services. You know the unlimited data plan I said I would never use and now cannot live without. Yeah, well, there you have it. Of course, you cannot obtain unlimited data out there anymore. Yes, they are wise to us and now sell it in bite sized pieces. However, they will grandfather you in if you already have it.
However, I digress, my bf, a long time IPhone user said I definitely needed to think about upgrading to the IPhone so I said. Well, perhaps for Christmas, I said, we can both upgrade, to IPhone 4’s. And so the story goes we head into the ATT Store in Mcminnville. My guy said the folks in Mcminnville are always friendly and so we decided to go to that store.
We first off we picked one of the busiest shopping days of the year. The Saturday before Christmas. The store was busy but not terrible (although, I’m sure terrible was just around the corner).
We were greeted by Todd the manager, who got an idea of what we needed I-​Phones, and merging of plans and then once he had a sales person free he handed us over to David Fishell.
David worked with us and got us the phones and accessories (just like a woman, a phone needs accessories) Yeah, I can’t believe I said that either. (smile)
Anyway, we got the phones, accessories and in my case, I got the contacts transferred over to the IPhone from my Blackberry and we were good to go. All in all the entire contact seemed to go smoothly and took less than 45 minutes.
We merged plans and I haven’t seen the bill yet but I think in the end it will save us both money. We were paying a great deal of money separately but now that we’ve merged phone plans it should put a tidy sum of money back into our pockets.
Thanks to the folks at ATT Mcminnville we are happy with our new phones.