Mishra & Mishra

I second the low rating for the office staff. This is the third time that I have been given last minute notice of Dr. Mishra’s unavailability. Phone msg left at home at 3:45 for an 830 appointment the next day. Message was left at home as if no one works? He also never called our other neurologist to properly coordinate the care of my daughter, as he said he would. Previously we were scheduled for an phone call and ended up being blown off until the end of the day, ended up talking to his assistant and then the assistant never bothered to call us back with the requested information we needed.
I find it hard to believe that his staff would not know he was on call before the night before an appointment. I would not recommend the headache that is involved with utilizing this facility. No consideration that I had to already submit to take sick leave and plan accordingly to get to Alexandria, which is a 30 mile drive in rush hour traffic to make an 0830 appointment. Unprofessional to say the least!

The reason for my low review is due to the service received not by the doctors but by the receptionist names Wendy. On more than one occasion I have been yelled at by this «woman». Mishra and Mishra is a Neurologist office which moved to Elm Street in McLean. My doctor was Navid Mostofi. I went to their office to determine why my right hand was numb as I thought it was carpal tunnel. It turns out that I probably have MS. You would think that at a neurologist office they would keep everything stress-​free but Wendy is a ball of angriness that needs to be reigned in. My first negative encounter with her was when I had muscle/​nerve spasms due to steroid withdrawal that they had me on. I called the advice nurse who scheduled me in the same day. I guess the advice nurse failed to call my doctor to tell him I was coming because when I walked in the office, Wendy started yelling at me that I did not have an appointment today and why I was in the office. When I told her the lady fit me in due to my severe back pain at 3:15, she said that the lady wasn’t allowed to do that. I dismissed her attitude towards me because I was in too much pain. she then tried ti diagnose my problem as she was taking my vitals (mind you she is a medical asst./receptionist) and said I probably had a urinary tract infection!!! WTF!!! I did get to see my doctor who correctly diagnosed me as having back spasms.
My most recent experience is still ongoing as I had an appointment scheduled for this past Tuesday at 10 am. Wendy called me at Monday night at 7:30pm to cancel my appointment for the next day by leaving me a message. I did not get the message as I was knocking on the door Tuesday morning with no one at the office. I called the answering service who confirmed there was an appointment and they didnt even know why the office was closed. They called the sister office and the doctor directly and received no answer.
I left a message with the answering service that I would be there today at 10 am.
I called the doctor office today as I was driving to my new appointment and spoke to WENDYYYYYYYYYY. When I told her my name and that my appoinemnt was cancelled without proper notification she told me that she called me and that my doctor, Mostofi, no longer worked there. .. on the day I am to find out if I have MS, he quits and no one bothers to tell me??? It has been a month of tests, taps, outpatient procedures and the day I am to find out what is wrong me she gives me attitude because she decided to call me at 7:30 the night before I am to arrive.
Of course I am pissed and per her was yelling at her. She then lied and said that that original message she left me told me that Mostofi no longer worked there which was not true. When I told her that this is the 2^nd time that I had to deal with her attitude and reminded her of the time she trued to diagnose me, she hung up on me. So I called back to let her know that someone was going to see me today and that I would be there at 10 am. .. her response was that she was going to have me escorted from the building then she said she was going to call the police then when I told her that I would sure her if she laid a hand on me she hung up.
So I called back.…by this time I think Dr. Mishra heard her yelling at me on the phone so he agreed to see me today. When she answered the first thing she said was Dr. Mishra will give you your results. I said thank you and hung up.
Ten minutes later Dr. Mishra called me from his personal cell phone and explained that he could help me and would be able to give me my results. He asked how Wendy was rude and specifically asked was it her tone as if she has been reprimanded about her tone before and I explained the entire conversation to him.
I will see him tomorrow and get my results but cannot trust an office that would hire someone so unprofessional as WENDY!!!
She is a liability to his office and practice.