Spectocor

Unilocal should consider negative stars, but until then I’ll just have to make due with the one star.
So here is what happened. I was recently dealing with a very stressful situation and started getting mild chest pains so I went to see a cardiologist. He listened to my heart beat and said it sounded normal but insisted that his office sends me a heart monitor that I will need to wear at home just to be sure.
When I received the heart monitor, I found it unusable. It came with a phone and a pager-​like device that was connected to some wires. After following the instructions, I put it on and went to sleep or so I thought. Throughout the night the phone kept shutting off and restarting and the pager kept going off constantly so I got very little sleep. I called the support center, which did not solve the issue. Two days later I’ve had enough and send the device back and notified the monitoring center that I returned the monitor since it was unusable, thinking that would be the end of it.
Weeks later I received a bill, showing that my insurance company was billed $ 7,200 and covered $ 828 and that I was still responsible for the $ 50 copay. The bill came from a company called Spectocor LLC. When I called the number on the bill to explain that I was unable to get any use of out this device and had to return it, the rep explained to me that they charge the whole fee upfront so it doesn’t matter how long the device is used for. She added that she came across someone who only used it for 45 minutes and was charged the full amount. My doctor never told me any of this. And then we wonder why the cost of health insurance is going up every year…