Medical Center Of McKinney

had a mild heart attack (blocked arteries). was admitted from the emergency room. spent two weeks being «observed». was told I needed quadruple bypass. after informing them I had no insurance, and no money, I was suddenly not so sick. transferred to the VA DALLAS. was tested and given meds for cholesterol and blood pressure and released. that was 15 years ago and I am still going strong without surgery. BEWARE! cost of emergency and 2 week stay…
35,000.00. was able to negotiate down

In ER no call bell extreme pain act like not believe me Do not ever want to come here again

Ok Im writing an update…
After a couple months of back and forth MCofM finally gave me my credit for the overcharges. It took about 3 months for them to figure out which is still unacceptable in my book. (1 extra star for that)
Another extra star for my experience with the staff at the hospital. I had foot surgery and the staff was pretty efficient at getting me checked in and prepped. They also provide free WIFI, the facility was clean and they were friendly. The only thing that I did not like was that they were about to take my blood again without looking at the chart, which showed I already did my lab work a couple days ago. Luckily my Dr. stepped in as Nurse Needle Happy was about to poke me with the needle and my Dr. stopped her! PHHHEEWWW! That was a close call!
So in closing overall would I come back? Well yes I would ONLY because they take my insurance (Blue Cross). I would rather go to a hospital that takes my insurance rather than pay out of pocket. Just make sure you verify everything with insurance so you know what the charges are before you get started and ask as much questions as possible. Yes you might sound annoying but will it prevent over charges and additional double procedures? YES… It will be worth it!

EGREGIOUS CHARGES…
***Cliff Notes: $ 3,000 for Dermabond wound sealer and 4 minutes of a doctors time.***
I went to the facility not attached to the hospital located on the corner of Custer and 380 next to 7 – 11 but an equal partner in name and billing.
My wife insisted I might need a few stitches after bumping my head. I arrived at 8:30 in the morning after dropping my kids off at school and left at 9:00. I had to in order to be at my mothers chemotherapy treatment. So, roughly 30 minutes.
During that time I was hard pressed on every test imaginable. I felt like a trapped tourist at a time share event and didn’t even get Disney tickets. With each «no» on the test, the nurse’s would disappear to speak with the doctor. I guessed the equivalent of a car salesman having to and talk to his manager.
I saw the doctor after refusing the multiple test and threatening to leave. The doctor said stitches were not effective and she put Dermabond wound sealer (basically medical grade Superglue) on the wound and I was on my way.
I Just got my bill for my 30 minute hard sell and three minutes with a doctor. Wait for it… No higher… o. k, $ 3,005. Insurance will pay for most and I will be left to pay $ 179. I am seldom «worked up» enough to sign up and write a review, in fact this is my first.
I understand their need to make money and desire to makes lots of it. Great, and more power to them. But, this shot way past my «holy cow,» to «are you kidding me» and has yet to land near «speechless.» My mother is undergoing chemotherapy for cancer. I handle the bills and as a comparison, each chemo treatment which includes a doctors visit, the actual drugs (4 plus i. v bags) and three hours in the chair is $ 3,400. I will let you draw you own conclusions.
This is, in my opinion beyond thievery given to people who have no idea what things are costing. I assure you for principle alone I would have left and saved me and my insurrance company thousands and picked the same or very similar skin sealer up at Albertsons for under $ 20. I suspect most of us would. Even if they only get a portion from the insurance company,(it is wonderful song and dance they have going) What ever they get will be unreasonable given this unheard of starting point. This is a shining example of everything wrong with this system. Everything they are doing is legal but so far beyond acceptable it leaves one speechless.

For long-​term stays… I can’t believe how some of the techs and nurses are so uncaring. Still in the hospital. Been here a week on the 4^th floor… Wish there were nurses and techs that could be a little more human about taking care of their rooms.

McKinney medical center over charged us by $ 2833. After keeping my money for 7 weeks they sent me a check for $ 1667. No explanation why they haven’t sent all. The check stub says that I only owed $ 858. I suggest to all find a better hospital. If u don’t have a choice be sure to ask your insurance company what you really owe. They where informed my daughter is a single mother who does not have paid maternity leave yet they said they could not help at the time. Then I found out she didn’t even owe that much.

This is a repost from a review I gave them on Facebook. They told me they would get in touch with me to work things out and have yet to do so after more than a week of waiting, so I’m compelled to further my attempts at working this out with them … here it goes:
THESE GUYS ARE CROOKS!
I showed up Friday night with what I thought to be a severe cut (judging by the amount of bleeding). Earlier when the accident happened I had stopped the bleeding with a blood stopper kit which completely covered up the wound. Because the bleeding was so severe I automatically assumed that the cut was bad and came in to get a verdict as to whether stitches were needed or not. The blood stopper powder which had clotted the wound left covered it completely and the doctor was unable to determine the extent of the damage. He left me by myself to clean up the wound (seriously???) and ordered an x-​ray and stitches (without seeing the wound still). Last I checked, prescription without diagnosis is malpractice!
After cleaning the wound ghetto style without any tools in the bathroom sink, I determined that while the wound was not great, it certainly didn’t warrant stitches and requested to leave. At that point the radiologist showed up with a portable x-​ray machine and insisted that he had to perform the x-​rays, «doctor’s orders,» in spite of my request to not have it done (due to the lack of severity). After that was done another nurse came in, gave me a tetanus shot and insisted that since the doctor had prescribed stitches that I had to continue with the «procedure.» after about 45 minutes of waiting, a gentleman came in to do the stitches. Again, I told him that I didn’t want to go through with it since there was no bleeding and I didn’t feel it was necessary. Again, he also argued with me saying that the doctor had ordered it, therefore he had to go through with it. There were a total of 2 stitches …
As a side note, it’s worth mentioning that everything that had been done up to this point was done without the doctor EVER actually seeing the wound since it was covered up by the blood stopping kit … again I quote our great medical textbooks — «prescription without diagnosis is malpractice!» … that’s pretty much exactly what happened
Another 45 minutes go by, and a lady walks in with the discharge papers. She proceeded to have me verify that I was not allergic to any medications, latex gloves, etc. (shouldn’t that be the first thing they ask!!!) and sent me back to the front to sign out. Now, I run a small business and don’t have medical insurance. Before you judge me, don’t worry, I’m not some irresponsible bum and I happen have 6 different insurance policies, some life insurance, several auto, home owner, general liability, as well as workman’s comp for my employees. After talking with the lady I find out that the total bill for the 2 stitches that I didn’t want came out to be $ 1819.00.
Long story short — in a country with the crappiest health care of all 1^st world countries, I now understand why we pay more than most other countries. It has much to do with our culture’s over obsession with suing of course, we all know that, but I also think that it has much to do with «companies» like this that get payed based on how much they «do.» Unfortunately that makes them motivated to not necessarily listen to what their patients need, but rather to just go ahead and perform as many «procedures» done so that they can bill as much as possible.
Another side note — the bill that the lady at the front gave to me was not a professional itemized list of services. Rather it had the bill for the radiology ($ 668) and had the rest listed under «Level Care» — $ 1121, all written by hand (WHAT!!!).
Earlier I mentioned the bill was listed at $ 1819.00 …
Simple addition tells us that $ 668.00 + $ 1121.00 = $ 1789 … THESE MEDICAL «PROS» CAN’T EVEN DO 1^st GRADE MATH!!!

We took a baby safety class here while I was pregnant. The staff was very nice and friendly, the hospital was nice and clean. No complaints.

Visited ER recently, nurses are rude and the doctors here think they are God. Staff treats you like an idiot.
AVOID THIS HOSPITAL!

When u go into a hospital, because ur Dr tells u too, to relieve a very bad headache, the last thing u need is someone pulling up ur prescriptions, without asking for an explanation as to why the Drs prescribed them, and berating u, and accusing u of things. I cried all day after this visit, and I will never return. Dont go here, I wouldnt bring a papercut here… I mean, never go here, if ur in trouble, they waste ur time, and will emotionally damage u. Its not worth it.

This is the worse hospital! I am scared of this place and would NEVER EVER suggest this so called «hospital» to any person. The staff was just rude and horrible! Nothing like it.
NO STARS AT ALL!

Checked in here to have some imaging done on digestive system. It takes a couple of hours after you have the first image taken & you drink the vile crap as they image you several times to follow the digestive process. So, hurry up and wait just to get started. Was nearly an hour after arriving before the process was even started. What it all means is something that might take an hour will take several. Will NEVER come here again! Avoid this place! I didn’t read the reviews before I got here. If I had I would have chosen another place to go. Zero stars for this place!

Went to McKinney ER today for an injury. When it was time for the X Ray the tech did the procedure portable. Why was the X Ray done portable when the patient was perfectly capable of going to the X Ray department? Was it so they could charge extra for the X Ray being done portable? In addition, the doctor was a total jerk and our nurse was no better. The hospital also looks like it needs a good cleaning, it’s old and dirty. For the same price I can go to a new clean hospital just up the road. I predict McKinney Hospital is going to go out of business.

Emergency Room:
I went here after a kitchen accident with a knife handle that broke off the knife, and I had to get three stitches. For the most part the experience was good. The ER was fairly calm, the staff was very nice and efficient, and the work they did was professional. My complaint is that after stitching me up I guess my nurse was called to another case and I was sort of forgotten about and it took forever for someone to come and discharge me. So — there was some level of disorganization reflected there. I also learned that one should never go to the ER for stitches, because you are charged an arm and a leg. Always go to CareNow or something like that.
Labor and Delivery:
I was nervous about delivering here after seeing negative reviews online, but because it’s the hospital closest to where we live now, I did a tour with my husband to give it a chance. We learned that the labor and delivery and the neonatal unit were all upgraded last year to some new ranking status. What really got me is that it seemed more mother/​baby friendly than where I delivered last (Medical City Dallas). Medical City was very flashy, but almost too much so. Too expensive and too corporate?
In any case, I’m home with a four day old baby and can’t speak highly enough for my experience at the Medical Center of McKinney for labor and delivery. They let me have lots of time with the baby before taking her off for her bath, the staff was so warm and helpful, they did everything they could to encourage nursing and mom/​baby bonding, they were flexible with visit from my whirlwind of a toddler, and they were incredibly helpful and emotionally supportive of some special needs this baby has.
One negative? The food is crap. But… it’s hospital food. What do you expect?

I wish I could give this hospital a ZERO! Went to the ER for kidney stones… In excruciating pain… they made me wait almost 2 hours for pains meds… AFTER the doctor has come in and they did bloodwork AND a CT scan… still in pain… no meds. I was miserable. My doctor wasn’t even aware that they weren’t given both times he came into the room. HORRIBLE!!! Also the Postpartum rooms are hideous… my bathroom was disgusting and my nurses were less than happy to be working… my room was hot during the day and freezing cold at night… way to spend a night after giving birth… Will never EVER go back.

MCM has the worst ER I’ve ever experienced! I went via ambulance on Memorial Day from a fire burn on my right hand, arm, and legs! We were grilling and I had added more lighter fluid to the coals and lit it with a cig lighter and the fire flashed back on to me and burned me BAD! I was in so much pain and having a panic attack. After I arrived to the hospital and doctor saw me. He came back in before they discharged me and Dr. Camoren said to me «I don’t even know why you came here … You must have a low tolerance of pain»!! I had 1^st, 2^nd and 3^rd degree burns on my hand, arm & legs! I was so shocked at his comment that I didn’t know what to say back. I called and reported him to the administration but of course, nothing was done about it! Needless to say, I will never go back there again or take any family member for a medical emergency. That doctor was terrible and the nurses act like they can’t be bothered when you ask them a question!
TERRIBLE BEDSIDE MANNER, RUDE STAFF, & HORRIBLE CARE!
Never again!
Linda Penz-​Hailey

I had abdominal surgery Wednesday to do a reversal on my temporary ileostomy. Getting discharged today.
Thanks to the 4^th floor for taking care of me this week, especially: Juliet, Lori, Bow, and Sigga. You made recovery as easy as can be. Everyone was great!
I’ve had to stay many times over the years for my UC and treatment is always the best. I actually got some decent sleep too!

The review covers an experience in the Emergency Room in 2009. I went in with a severe back injury that left me temporarily (thank god) unable to walk. Within minutes of entering the ER, I was triaged by the nurses on duty who were very helpful and empathetic. Flash forward maybe 15 minutes later and I was attended to by a very nice doctor how ran a couple tests and worked his magic. When I was ready to be discharged, I was assisted by some more very friendly nurses. It was only then that they requested my insurance. I thoroughly enjoyed them not banging it home immediately and waiting until I was well enough to be coherent.
All in all, I would definitely return to this hospital.

This review covers the Emergency Room. Our first point of contact in the Emergency room was the toothless, uncaring receptionist. She has clearly become desensitized to people’s suffering and would probably not give a s**t if you were dying in front of her. Do the people who run this place really want this individual to be the face of Medical Center of Mckinney.
It took two and half hours before I was admitted, meanwhile I am dehydrated, hyperventilating, my extremities are numb, I am vomiting in lobby, crapping my pants caused by a bad case of food poisoning.
I felt so bad for the admin who was helping us fill out the paper work, I was delirious, vomiting and crapped by pants again and she was freaking out, she was very nice and had some compassion.
So, after filling out the paperwork we were sent out to the lobby again and my wife went to go see how much longer it would be. So, she is standing from of the toothless face of the Medical Center of Mckinney and she begins throwing up into a barf bag, filling it up more than half way.
So, as my wife is vomiting the toothless wonder shoves a pen and paper in front of her and tells her to fill it out. She was in not condition to do this. Fortunately, the nice admin that helped us out earlier rushed over and filled out the paperwork for her. She got the ball rolling and called for a wheel chair because my wife is 6 months pregnant. So, they sent my wife immediately up to the Labor Ward for monitoring. Fortunately, she had a pleasant experience once she was out of the Emergency Room. She had her own room with a couch and rocking chair. She had a compassionate nurse named Rose who visited her every 15 minutes and Dr. Luciani was great.
Once, I got in the Emergency Room I think I was treated promptly, I was kind of out of it. The nurse that gave me IV was great because she got it in on the first try. The older male nurse with grey hair and beard was very nice and comforting when I was vomiting into the barf bag, he was patting my back.
Unfortunately, there was a nursing shortage so they were unable to send me upstairs, so I was stuck in the Emergency Room all night. This is a terrible inefficiency because I basically was taking up one room that could be used by another incoming patient. There were periods that I did not see a nurse for hours.
I was ready to be discharged at about 6 in morning, however the Doctor was not coming in till 10, I was eventually discharged around noon. Again, horribly inefficient, the Emergency Room lobby was full and here I am taking up a room when I should have been released hours ago.
Overall, the experience was horrible, mixed in with some staff that actually cared about you.
UPDATE: The also failed to do a standard test when there is a suspected case of food poisoning. This resulted in my diagnosis as being undiagnosed, my wife diagnosis was a joke, complications of pregnancy. My sisters diagnosis was undiagnosed. Since a stool sample was not taken, the Mckinney Health Department had there hands tied and could not do an investigation.

The ONLY reason I am giving this review a two is because of the nursing staff… I will certainly be looking for another facility for health care in the future.
The ER was quick to get my mother seen (brought in by Ambulance) but could NOT find her a room so she spend 5 plus hours in the ER. She spent two days in a holding area for patients not having surgery or critical. Her room was by the entrance to this unit and when I tell you she got NO rest I mean NO rest. The door constantly slammed shut, during the day it was not uncommon to occur 20 plus times per minute! The Orthopedic doc she was assigned to turned out to be a total joke when it came to after care– that will come in another Unilocal review. My mother is a diabetic who has NEVER been on insulin until coming to MCM that was their way of dumbing down the pt. care. All diabetics are given insulin the nures told me, then a specific diet to coordinate with that and boom noone has to actually THINK about how to care for the paient. My mother is 91… it took over three weeks for her poor little body to get back in sync with her oral diabetic meds after returning home! I’ll be choosing another facility believe me!