Hampton Inn & Suites

Terrible. We booked 3 rooms here for a wedding and they decided to bump half of my wedding party even though I was able to prove I had booked all the rooms. They said there wasn’t thing they could do. They overbooked and now It’s 10pm and half of my wedding party is out trying to find vacancy somewhere else. DO NOT BOOK HERE!!!

I am not a big fan of the Hampton brand but this hotel is gorgeous! Very friendly staff, great location and spacious room.
Of course it being Valentine’s weekend we had some noisy neighbors above us but not the hotels’ fault. Nothing is perfect but this hotel was close and I will definitely be back!

We looked around the internet at reviews of hotels in McKinney, and after reading a lot of reviews, chose this hotel and booked 2 rooms for 4 nights. Much to our surprise and huge disappointment, this $ 800. investment (more than some peoples’ rent for a month!) came with one room having a broken phone and broken tv, while the other room had a broken air conditioning system. Yet, they had the nerve to go ahead and rent out these rooms? When we complained, they moved us out of the 1 room with the air conditioning issue and did send someone to fix the tv; however, they never fixed the phone the whole time we were there and on top of that, guess what? The pool was closed because of problems.. that’s a lot of brokenness, don’t you think? We just couldn’t believe it! No apology, no discounts – nothing. The one-​star they do rate is for their smiles; yes, all the while they were smiling and very friendly. If you want someone to smile and greet you, this is your place; otherwise don’t stay here!