El Monte RV Rentals & Sales

Horrible experience. Rented an rv for a week and the drain pipes didn’t work for 5 of the 7 days. The motor home flooded on the inside so we couldn’t use the shower. Completely ruined our trip. Came back and they only gave us a 200 discount on a 1500 bill. Very disappointed and will never go back. Don’t recommend anyone else go either.

Very professional
The rental was new and clean. The pre trip briefing was excellent. I’ll definitely use El Monte for my next rental.

I am in the process of purchasing a motorhome and found one I was very interested in at El Monte RV. I live out of state, so I had a friend stop by and take a look at it for me. After a good review, I called back to negotiate price. All of El Monte’s RVs come with a «package» including a mattress and other incidentals. I already have a very nice mattress and many other items included on the list so I offered asking price minus the cost of the package. Allen, the salesman whom this was my first time discussing pricing with, was rather rude and seemed insulted by my (only slightly) lower offer and told me that the RVs are already marked down to wholesale price. He did not seem interested in the fact that I was concerned about being forced to purchase items that I did not need in the sale of the RV. Buying an RV that was a rental comes with a similar worry as buying a former rental car. A little more interest in a customers questions and concerns would have been appreciated. I will gladly take my money elsewhere.

Great place to rent an RV. They explained how to use everything before I drove off the lot. The RV was clean and it great condition. One day one, the door latch broke on the RV. I called the next morning and the customer service from the 1 – 800 number was fantastic. They gave me a couple of options to help fix the problem. I was able to drive to an RV repair place 20 min from our campsite and they fixed the problem within 30 minutes. No charge to me at all. Only reason I didn’t give it 5 stars was that at the reservation process (through their central booking service) I was supposed to get an email that explained that I was supposed to call the location directly and reserve a specific time to check-​in. I was just told that check-​in is between 1−4pm, so I just showed up. I had to wait between ‘reserved time slot’ customers for them to fit me it. I just had no idea of that process, so I docked off 1 star for that. Otherwise, a great experience!

This is a great place to rent an RV! They are so professional & if you are a newbie like me, they explain everything thoroughly & require you to watch a short, informative video that answers any questions you could have. I will definitely rent from them again when I need a camper. The camper/​truck I rented was super easy to handle & drive.

Just rented an RV for my family for the weekend at Nascar. Could not have been happier with the quality and professionalism of El Monte in McKinney TX. I have rented at multiple places in Texasand there is no comparison. If you are going to rent an RV this is the place to do it.