Cell Phone Fixer

You did a great job fixing my son’s iPhone screen. It was like new. He was thrilled to finally be able to see his screen clearly.

Tony is awesome! Super friendly, great repair job/​cost and finished fast. I am glad I found him!

Short summary: Don’t come here.
— Does not properly test workmanship
— Uses screen replacement parts that feel cheap and not original to the device
— Is not knowledgeable with features of the phones he is fixing
— Does not carry parts on hand if it isn’t an iPhone. Had to order parts and I had to wait 3 – 4 days.
— Breaks previously working features on the device not related to the part being repaired.
— Has no warranty and will not cover any damages to working parts of the phone during repairs.
Long version:
I have a Google Nexus 5. The LCD touch screen was not broken, but still was not functioning properly. I took it to Cellphone Fixer and spoke with Tony who offered to replace it for $ 120. He did not have the part on hand, so he instructed me I would be out a phone for 3 days or so. I was required to pay the charge up front.
3 days went by and I went to pick up the phone. It took me less than 30 seconds to notice that the screen (even after being replaced) was defective and not working properly. I wasted gas and time to come down to the store to leave in 30 seconds. Why didn’t he check this before he called me to tell me it was done? Anyway, he said he would overnight another part and get it fixed for sure this time. As a side note, I noticed the color of the trim of the phone did not match the original color (it was shiny instead of matte). So I wouldn’t have accepted it for that reason anyway. It seems he is just getting junk /​cheap /​chinese replacement parts for these phones to pocket as much cash as he can.
A day went by and he said it was ready again. I came by to pick up the phone. This time, it appeared to be functional. Paint on the sides of the phone matched the original color this time and I noticed no obvious issues with the LCD he put on the device.
3 days after taking the phone home, I noticed 2 issues: The back cover of my Nexus 5 was flimsy and not staying clamped on the phone very well (I could easily pull it off with my fingernail on one side). Almost as if he has broken the plastic so it won’t snap on anymore. The second issue was that wireless charging no longer worked. I’m 100% sure it was working before I brought it in. It never had an issue before the repair. Now it won’t work at all.
I brought the phone back AGAIN and told him about these problems. He gave me a refund and refused to be accountable or liable for the damage to the wireless charging. He literally told me that he did not even know the phone had Wireless charging. He even stated he did not have the equipment on hand to properly test it on phones. Why the hell is he working on people’s smartphones when he isn’t even properly educated on features of the phones themselves? Why isn’t he properly testing features BEFORE and AFTER work for liability reasons?
Tony acted like he didn’t care at all about the issue. He even complained that he spent too much time working on my phone already.
I recommend you NOT take your device here despite the overwhelming number of positive reviews. I’m sure if you have an iPhone you’ll be just fine, but don’t expect him to take responsibility for any damages he does to your phone.

Tony does great work for reasonable prices! I HIGHLY recommend anyone needing cell phone repair to check out the Cell Phone Fixer!

Tony is great, professional and dependable. His prices are more than fair. I had two cellphones that had to be fixed, and I couldn’t be happier with the job done. One of those phones I was ready to just discard off of, but Tony got it fixed, so it’s usable again.

I can’t say enough great things about the great service provide by Tony.
What I thought was a totally destroyed Ipad was fixed by him in less than
an hour at a incredibly great price.
Later I took it back and he installed a screen protector free of charge.
Amazing work by an incredibly great guy.
Don’t walk, run there, if you’ve got a broken screen than needs repaired.

Tony is amazing!
I have been going to him for over a year now for numerous phone issues.
I went to Apple to fix my screen and waited not only an hour and a half, but only for them to tell me they couldn’t fix it! A call would have been nice!
I drove straight to Tony (I live in Grapevine now or else I would have gone to him first) and he fixed it in less than 10 mins and over lovely conversation.
Losing a phone is a horrible feeling and Tony has the remedy.
Great repair job, great price and phenomenal customer service.
Love you Tony, thank you!

Tony is a miracle worker! He fixed my iphone 6 cracked screen in 30 minutes and it is as good as new! Great customer service…

Great experience. Tony is very personable and fixed my wife’s broken phone screen quickly. I also watched him give helpful advice to another customer that came in even though it meant he would not be getting their business that day — it was just the right thing to do. Highly recommended!

The reviews written lead to my going to get work on my wife’s phone and no doubt, you need your cell fixed, none better. Tony is a quality person and does great work. Larry S.

The service was phenomenal. I took in an IPhone 5S phone with broken screen. He had if fixed in 20 minutes at a lower than market fee. We chose to sit in our car while we waited for the repair. He walked out to the car to let us know it was ready. WOW! THAT customer service. I highly recommend this gentlemen for servicing smartphone repairs.

Tony gave me a price over the phone and stuck to it. Also fixed the home button problem on my wife’s iPhone 5 in 15 mins flat. Great service!

AMAZING! If your cell phone is broke or washed in the washer for more than 2 hours. Run to Tony to get it fixed. I have been here several times for ipad screen repair. He has always given me a discount because I have brought in both at the same time. This time I came was because my boys went out and played in the mud. They came home looking like muddy Sasquatches. I was upset and told them to strip down and put their clothes in the washer. Neither one removed their phone from their pockets, so 2 hours later we discovered they were both washed when the clothes were being put in the dryer. I stuck the phones in rice, hopped in the car and drove straight to the Cell Phone Fixer. He was able to fix both phones and only charged me $ 80. That is a heck of a lot cheaper than buying two new phones!

Tony was not only knowledgable, quick, and fairly-​priced, he was incredibly affable — which is a rare commodity in customer service. I will absolutely recommend him to friends, family, dogs, kids, strangers on the street, etc. He is great. Go.

Quick, economical and friendly service. I’ll be back if I ever need help with my phone repairs again. I have insurance with my phone plan and it was still better to come here to have my scream fixed!

Owner repairs. Tony does a great job. Quick repairs

Tony is awesome! My wife brought her phone in to get her shattered screen replaced. After replacement, the phone was stuck in an endless loop of restarting, making it completely unusable. I know that doesn’t sound «awesome», but without hesitation Tony wrote us a check for the difference to go and purchase a new phone. You don’t find honesty and customer service like that any more.

Tony runs a great business, he never tries to over sell and he always delivers a great phone repair at a very fair price. Great experience the 5 – 6 times we’ve used him.

Great place. I had a minor repair for my iPhone 4s. Price was reasonable (but I really didn’t shop around). Owner is very courteous, and he had my phone fixed in 30 minutes.
I will definitely go back to him in the future.

Tony is the owner & technician is very professional, polite, and honest.
He has fixed my iPhones cracked screen. He also fixed water damage to my daughter’s iPhone.
His prices are very fair and he does excellent work. I recommend him to all my friends & family.