Avana El Dorado

This place sucks. There is nothing ‘luxurious’ about it. Parking is a nightmare, I pay for a car port and the towing company still puts a parking violation sticker on my bf’s car stating that it is inoperable. WRONG Safari towing, it is in fact operable, and unless someone is sitting there watching the vehicle 24/​7, how do they determine it is inoperable. I’m so sick and tired of that stupid towing company trying to make money on bs. Seriously, I pay for the fcking parking spot… fck off! Can we live here in peace? My bf works from home, he’s a disabled vet, and unless he goes to the gym he stays home all the time! This place is over priced and so not worth it. I don’t know when it happened, but I strongly believe this place started taking in section 8 residents. Every weekend, some resident is out there blasting their obnoxious music in their car around 2am. I can’t wait to leave this hell hole! Stay away from this place, it’s a rip off.

I have lived here for 5 years and since new managment has taken over it has been awful. The parking situation is terrible, the office staff is horrible and I can not wait to move.

I have hesitated to write this review for several months now. However, today when I logged in to print a copy of my bill for school registration and saw $ 25 trash «fines» on two occasions in two weeks, I gave up. I have lived in this complex for nearly four years and it has gone down hill fast since January. Perhaps it is the new owner?
I renewed my lease in December so am stuck here until June 2014. Beginning in January, the new residents moving in are so shady it no longer feels safe. I try never to be out late alone because I dread the walk through the parking lot and to my door. There are people hanging out on the stairs, in the breeze ways, and between the cars. Go to the fitness center after dark? Tried it once and couldn’t help thinking if I were killed in there at least maybe it would be recorded on the security camera.
The community has a trash service that is $ 25 per month and is apparently mandatory. There are certain hours you can have your trash out for pickup. Now, since this service was first implemented, several people miss the hour to bring the empty trash bin back in and sometimes they put it out a little early. I get wanting the community to look nice. However, I have now been «fined» for trash each day it has been put out since August 1^st. The first day, I did not get the empty bin put back inside on time. Ok, whatever. The next time, I had one bag of trash, inside the container completely, out around 7 pm in again by midnight. $ 25 fine. Followed all the rules. If they are going to charge $ 25 each time I use a required service, what’s the point? You would think they would at least clean up the empty beer bottles and cigarette butts with some of those «fines» they are collecting.
Crime watch meeting was held last week. The courtesy officer who is a McKinney police officer was rude, right in the middle of my question, he walked off to talk to a lady about what a cute dog she had. He told us how there have been several cars broken into and not to leave anything in our vehicles and call if we see anything suspicious. Called on Sunday regarding a person who was trespassing and never even got a call back.
I am looking for a new place to live and would definitely advise others to lease elsewhere! There are two many nice places to live in McKinney where you can feel safe and not be nickeled and dimed all the while your surroundings are deteriorating.

This place is HORRIBLE!!! My husband and I moved here in late April 2012, and had nothing but problems. Firstly, there was hardly any parking available. On numerous occasions, we were forced to park on the complete opposite side of the complex because there were NO open spots even close to our building later than 6:00pm. After this happened for a couple of weeks, we finally gave in/​were forced to pay an extra $ 50 a month for 2 covered spots. Yep, that’s right — unless you want to park all the way by the mail boxes and risk your car getting broken into or damaged because you can’t watch it, you have to pay them extra. What’s worse, we had people park in the covered spots were bought on several occasions, and, when we called the leasing office to get that car towed, the leasing office told the towing company to ignore us! So, even though we paid for these spots every month, other people can used them whenever they wanted and we couldn’t do anything about it. Also, there were several broken down cars that the property manager allowed to stay in some of the few uncovered parking spaces available in front of each unit. When we (as well as several other residents) complained about this, she put tow stickers on them, then let them to stay there for an additional 3 months! When we called the tow company to ask why they were still there, we were informed that Jenna had told them NOT to tow them, and that she’d only put those tow stickers on there to «shut the residents up»!
Secondly, this place is the FURTHEST thing from a «luxury» apartment. The carpet is so cheap that it falls apart as soon as you put a vacuum on it, and ours was badly stained when we moved in even after maintenance «clean» it. The walls have no top coat of paint on them and smudge easily, but, if you try to wipe them down with something as gentle as a soft rag and water, the paint comes off. There are cracks in the ceiling and molding, as well as large gaps between the doors/​windows and the sealant, and spiders and other bugs have no problem getting inside. Our patio is completely enclosed by brick on there sides and faces the sun (as do ALL of the windows in our unit), making it feel like you’re sitting in a breeze-​less oven when you’re out there. The outlets randomly stop working all the time, the kitchen has enough counter space for one plate and nothing else, and our appliances aren’t the promised stainless steal — they’re just covered in silver plastic. Also, there’s dog poop and trash EVERYWHERE outside — from dirty diapers and food containers/​wrappers, to paper and cigarette butts/​cartons, etc.
Worst of all, when it starts getting hot outside, our 2 bedroom/​2 bathroom apartment turned into an oven. The only cool places were the bathrooms, and my husband and I both lost numerous nights of sleep due to the intense heat in our bedroom. We had our thermostat set at 65 since we move in, however, it never got below 75 ANYWHERE in this apartment. When we told management about it, their solution was to partially BLOCK THE VENTS TO THE REST OF THE APARTMENT. Now, it’s sometimes gets to a tolerable 72 degrees in our bedroom at night, but close to 80 everywhere else. Obviously, since we didn’t spend all of our time in our bedroom when we were home, this was unacceptable. When we informed management that this solution wasn’t going to work, they told us we should go BUY CURTAINS. No, I am not kidding — they want US to go spend $ 200+ measuring and picking out curtains for a place we obviously have NO intention of staying in. Our electricity bill has more than doubled since we moved in here (it was over $ 270 A MONTH all of last summer). Our water bill has also increased significantly since our toilet would continually run and our kitchen sink would randomly leak.
Furthermore, the office staff is just absolutely terrible! The property manager cares more about getting people in and keeping occupancy high as opposed to taking care of the residents that are already here. In the last few months we were there, the people that moved in were really shady and ghetto, and it only got worse as time went on. One of the new residents in our building used to sit out front on his car and smoke marijuana every other night, and someone actually tried to break into our apartment one evening while my husband was out. When we tried calling the peace officer that lives in the community to come check it out, he just ignored us — didn’t return our call or anything! Then the leasing office didn’t even bother to call us back and check on things until 4:00pm the next day! Children are seen constantly running around the complex with no supervision, and I’ve caught one of them running around hitting people’s cars with a stick before. If that’s not proof enough that this place is seriously going down hill fast, you should also know that the leasing office has also been broken into TWICE in the last cou