Advanced Foot & Ankle Center

wow! awesome, kind, warm staff! I called as a new patient at 2:00 the day before a holiday. they got us in that same day! totally fixed my son’s foot on the spot. Dr Hadfield is wonderful and explained things so that we could understand. my teenage son even liked him. we are so happy to have a great podiatrist right in our neighborhood! truth is, I would drive many miles to get to this office if needed…

The back office support staff leaves much to be desired. They consistently neglect to contact patient’s when follow-​up are necessity. Patient’s pay money for service and medical advice. The doctor’s do their part but it is very apparent the staff that is to support the doctor needs direction or at least be held accountable for follow-​up. I have had several issues that they are pretty consistently dropping the ball. Continue to go because it is local and Dr. Hadfield is very thorough and good with my child.

This office is so unorganized. I had an appointment that I called and rescheduled. I show up for the new appointment to be told the doctor is in surgery and I don’t have an appointment scheduled (drove from Princeton area and wasted my time and gas). Today I get a collections call (from previous visits) because even though they called and verified my insurance they didn’t collect the right amount. I told the person calling that based on my time and gas wasted (my opinion it’s like a no show for the doctor), I will not be paying the balance due. I would not refer anyone to this office! Very unprofessional staff and I still have no relief for my Morton’s Neuroma.

I absolutely love the care my family and I receive at Advanced Foot and Ankle. We have been apart of the Advanced Foot and Ankle family for about 7 years and love both Drs. Hadfield and Silvers.
I have so much confidence in these doctors and the practice that I have had two reconstructive foot surgeries (one on each foot) with Dr. Hadfield. I had a plethora of issues – windswept feet, flat feet that pronated inward, an Achilles tendon that was too short on my left leg, and a bunion and bone deformities on my right foot.
Dr. Hadfield not only diagnosed my conditions, he explained everything to me in a way that I understood, not once, but multiple times since this was not a quick fix situation. I always had questions. Every appointment we’d recap and discuss my treatment, and viable options.
The Drs. helped me manage the the «situation» up until I was able to have the inevitable surgery on my left foot in June 2013. A year later, in June 2014, I had surgery on the right foot.
There is a night and day difference in my life now that I’ve had the surgeries. I am a busy mom with five kids and long story short, in the two years since the surgeries, I have done things I never thought I’d be able to do again – my «new» feet have a lot of miles on them and I have made some wonderful memories with my family. I am even running again in physical therapy utilizing the anti-​gravity machine. I can’t even type that without smiling a huge smile. Without Dr. Hadfield and Dr. Silvers, I would not have my life back. Even better, my children are being treated and receiving preventative care so they will not have to go through what I have had to go through. There aren’t enough thank you’s in the world for that kind of gift.
If you are looking for a caring, compassionate doctors and practice who cares about their patients, then this is the right practice for you.

Not impressed. Scheduled an appointment for my daughter. Got a phone message from Vita (?) that my insurance required a referral from primary Dr.
Not a problem.
IMMEDIATELY called back to provide primary contact info.
Yeah…then we have a problem.
The message system for that office.
Caveman.
Typical «please listen to the message because menu may have changed» load of crap.
So…I listened.
And listened.
And listened.
Did not hear the name of the person that called me.
So…I listened again.
Their system would NOT let you push 0 or anything. You HAD to listen to the ENTIRE freeking message.
I am not joking… I spent 10 minutes listening to this BS message system.
It is a three doctor practice… so…boat load of menu options.
So…I finally just opted to talk to ANYONE.
Picked a name of an office Admin.
But…it went straight to voice mail.
Start over. Pick another.
Finally…human.
She connects me to Vita’s extension.
Kinda.
Voice mail.
So. I leave all of the requested information with ZERO confidence.
The appointment is in 2 hours.
I will be damned.
Vita calls me back.
Says she is calling… again…needs the info… she has not heard from me.
I tell her I returned her called and left ALL of the info on her voice mail.
Then she dials down the smart ass attitude… and says…“oh, well, sometimes the system doesnt work… and I dont get messages.“
No kidding.
I provide the needed information… again.
She calls back an hour later… says I will need a referral from primary dr.
Lol…I had already moved on to another specialist.
The office was pretty messed up just taking a phone call… I did not want to sign on for messed up health care for my daughter.

The professional team at Advanced Foot and Ankle is the BEST!
The fact that they are the only podiatrists on staff at several hospitals in the area should speak volumes about their abilities! We cannot recommend them enough!

I went to Dr. Hadfield for an ingrown toenail procedure. He is amazing! He is super personable, understanding, and did a great job on my procedure. I actually went to him from a long distance because he is the only person in the DFW metroplex who was willing to do in-​office sedation. He is incredibly accommodating, in that if one of his patients asks for something, he will try his best to make that a reality. The nurses and staff are very sweet and polite. I would recommend him to anyone for any podiatry-​related concerns. A++
The McKinney office actually has a new location:
5531 Virginia Parkway
Suite 100
McKinney, TX 75 071