The RoomPlace

After purchasing 2 power recliners and a power love seat only a year and a half ago, 2 out of the 3 pieces had no padding. The thin mesh underneath literally shredded and the foam padding fell out. That being totally unacceptable I contacted Jasmine. With a little negotiating she agreed to give us credit. We visited the store again and picked out some heavy duty real leather furniture which was much better. It was delivered the next day. Maya and Olga were very nice at the store as well. However, my advice to shoppers is NEVER buy «blended» leather. It is awful. The old saying «you get what you pay for» seems to be truthful. We had to add more money to it and hopefully this choice will last. Buyers beware.

Absolutely a pleasure to shop here. We had been shopping around for living room furniture and ended back at this store. The prices were great, lots of styles to choose from, and spot on customer service. Everyone let us do our browsing and were there when we had questions or needed help.
Deb was the one to help us and we couldnt have asked for better care. She knew her products, she knew how to style and piece a room together, and she was definitely honest. Even when we came back and she happened to be busy with another customer, she made sure another associate, who was also very very nice and helpful, was able to help us. I could go on and on but everyone is this store was so nice and a joy to work with. It made the process so much easier and effortless.

My partner and I are moving to the city next week and have furiously looked everywhere. When we walked into The Room Place we were grayed by Deb. She handed us a flyer and let us shop. I loved it. Some places can be so pushy.
It wasn’t until we were sitting down in what we thought we wanted that she asked us what we were looking for. She then was a true source of knowledge and made sure we knew what we were getting
She made sure we had quality furniture that would last, worked with us to find the exact color scheme, made sure we understood both of our financing options, aided in our needed delivery date, helped us pack the accessories we didn’t need to ship out to our car and even stayed way past the time the store closed to complete our order.
It is very seldom that you leave a store having spent the type of money we spent feeling excited and at ease. We will definitely be coming back to her for future purchases.
If you are looking for furniture, go to The Room Place abs ask for Deb… tell her Bill and Andy sent you. She is an absolute jem.

I was apprehensive about buying anything at The Roomplace after reading so many bad reviews but we fell in love with a recliner. Both Anna and Helmut are great to work with. We ordered the chair on Tuesday, got a call on Thursday saying it would be in on Friday and Friday morning got another call stating it was in. It was a good experience and we love our new Kara recliner.