McHenry Muffler

I am Dana’s daughter, Kiersten. Dana owned Mchenry Muffler for the past 30 years. I post this news with an extremely heavy heart; my dad passed away May 7^th from a very lengthy battle with Colon cancer. As the reviewer below said «hours state 8 – 4 but it was more like whenever he wanted to show up» was because of his illness. He struggled and fought tooth and nail but sadly succumbed to his disease. Mchenry Muffler is no longer in business and we thank all of you for your business and kind words. God Bless and RIP dad.

First time here today. Very honest quotes. Very good work. And it’s not corporate owned. A++++ from me. The work you did on my nissan today is fantastic. Thank. Will be sending customers your way.

Only do exhaust. Like Colonel Sanders — they do one thing right… Nice guys that have been there a long time — important attributes…

We have an SUV that had a bad catalytic converter.
The service provided was inaccurate as the shop tech put the wrong converter on and indicated the exhaust system was in very good condition. Found out later because they installed the wrong size converter it was not even functioning. They state shop hours as 8 – 4 but it was really whenever they decide to show up. They had agreed to replace the converter with the correct size, but they expected us to remind them to order it. We were not confident in their technical ability –so expensive lesson learned –we had the dealer finish the job correctly and install the correct converter! Will not EVER return to this shop!

Honest, fast, great quality and better prices than the typical mechanics. They ONLY do exhaust and did a great job with mine.

This place comes highly recommended and actually the work that was done to my vehicle, was nicely done. No complaints there.
However, having had to contact them regarding an issue with my muffler and it’s warranty, I have to give it only 2 stars. The gentlemen I spoke to, who was not the man that did the work on my car, was extremely loud, rude and abrasive. The customer service is horrible, as far as my experience goes.
I work in the customer service field and if your business wants to keep business coming, this guy needs to learn how to talk to people with decency.
Needless to say, I will not be returning here for ANYTHING.
As for the quality of work that was done, it was good though. I have no idea if the gentlemen that did the work for me, still works there or not.
So it’s up to you. If you want work done and want to risk getting some guy talking down to you and belittling you, this may be the place for you.