Mccloud Outdoors & Gear Exchange

This place is small but mighty — in the quality of supplies and the graciousness, helpfulness and amazing level of customer service that Charlie, Cindy and their crew give everyone who walks through their doors.
We discovered McCloud a couple of years ago, made a few trips up there to explore, and ended up buying our retirement home there. We discovered this store and, as outdoor types, have become regular customers. We love to support the local economy and Cindy and Charlie make that an easy thing to do. In fact, my husband bought me a kayak for Christmas from them — woohoo!
I can’t say enough great things about this place and the people who work there. Their reputation is stellar from locals to visitors. Not only can you buy high quality clothing and gear from them, they sell fishing licenses and, as a service will deliver and pick up rented kayaks to Lake McCloud for free. I don’t know the full line of items they rent (other than kayaks bicyckes, and caving helmets) but during the winter I saw a woman bring back two kid’s helmets and some other gear. They also organize kayak trips (some by the light of the full moon) as well as cave tours. McCloud Outdoors is the first place to go in the Mt. Shasta/​McCloud area when planning an outdoor adventure — or for suggestions on what to do and where to go!
Highly, highly recommend!

Awesome place and great service! Great for last minute supply shopping before heading out to the campground.
Café next door has cookies and pastries that you must try! Molasses cookie is to die for!

This place has it all, kayaks, sups, bikes and gear! Great place to access one of many outdoor gems in the areas

We must repeat! This is a place to visit, a gem in this area! The owners are very accomodating and helpful and can answer any questions you may have about this area. They even gave me a cushioned chair to use while my husband fished and said I can return it anytime.

This shop is a hidden gem. There are some great finds in this shop with even better deals. You can rent kayaks during the spring and summer and rent snow shoes and sleds during the winters. Cindy and Charlie are super nice and you will find their son helping out at the cash register from time to time.

We did two guided trips with them: the Moonlight Kayak and the Ice Cave tour. Both were fantastic. Charles and Cindy are great hosts, very knowledgeable and very accommodating. A great experience, wether you are a first timer or seasoned veteran. Great for families and a great value too.

Unbelievable gem in the middle of Siskiyou County! Cynthia and Charles are incredibly knowledgabled about all outdoor activities. From Kayaking to skiing, splunking to gear this is our favorite place to visit when in McCloud. Not to be missed. There is always something new there! Outstanding friendly customer service, great, gently used clothing and generally fantastic people. Great deals! (Full moon Kayak on the lake is NOT to be missed.)

WOW! This store is great! It’s a must stop if you are in the Mount Shasta area! They have great prices on outdoor rentals and a fabulously priced shop with so many items you will just HAVE to get!

We were ‘camped out’ at the Mccloud Dance Country RV Park. While taking a walking tour of town we stumbled on this business. Holy cow, THIS is the place to go if you want ANYTHING outdoors! They sell and/​or rent just about everything. And the owners are extremely knowledgeable about every piece of gear in the store, as are all who work there.
We decided to rent two kayaks — because it’s SO affordable you almost HAVE to… We got the kayaks, paddles, and life vests for one low price. Amazing! And get this — if we hadn’t had our pickup, they would have delivered the kayaks to the launch point on Mccloud Reservoir (which happens to be a wonderful place for fishing and kayaking — glass smooth).
We just missed a moonlight paddle that they organized. The folks that attended paddled out in the moonlit evening on ripple free water in ear piercing silence to share in Champagne, wine, cheese, and disgusting chocolate goodies… OMG! We WILL arrange a vacation that coincides with one of these events.
So if you’re spending any time in Mccloud, you must stop in and check them out. You won’t be disappointed. They organize all sorts of activities. I’m sure there’s something going on that would make your day.

I stopped by the store after the local Ranger told me there was a new store in McCloud. It was closed, but I called the number on the door and the owner sent someone over to open up and help me get ready for a hike up Mt. Shasta. They were helpful, friendly and knowledgeable. It is a small store with a very well thought out mix of equipment.

Great prices, great selection, and some of the nicest people you could hope to meet. Take one of their kayak trips.

We scheduled our Mt. Shasta climb on the 4^th of July weekend, with the plan to fly out on the 3^rd of July, and hike to Helen’s lake the following morning. As most people are aware of, we were unable to bring up any of the gas canister for melting snow for food and water due to it being unsafe on an airplane. We wanted to get an early start to Helen’s lake as my partner and I were both relatively slow hikers. We called around to various hardware stores and department stores to see if they would have any gas canister available to which they do not. I came across McCloud Outdoors & Gear Exchange and gave them a call. Charlie was the person I had spoke to and he assured me that i could arrive after business hours or before business hours to pick up the gas canisters for our trip. I was stunned by how generous and helpful Charlie was. Its almost unheard of for people to go out of their way to be helpful toward others in a difficult situation.
I highly recommend Charlie’s McCloud Outdoors & Gear Exchange for all rental or equipment purchases. There won’ t be a better store that would be as helpful, kind, and understanding toward your needs.

We spent a nice few days in McCloud, and and while we there we happened onto this shop, and are very glad we did. We bought some outdoor gear from them but the best part was that the owners, Charlie and Cindy were friendly and helpful and put out some great options for things to do while we were in the area, and some of them were trips they could arrange (with no hard sell). They set us up one day with kayaks, a cooler and fishing gear and drove the whole set-​up to Lake McCloud for us where we spent a great day fishing. The next day Charlie took us rock climbing — I’ve been out a few times before, but my wife had kids had not, and everyone loved it and felt totally safe (at least as safe as you can ever feel 40 feet up). It all cost much less than anything close to what you’d pay for similar trips anywhere in the SF area. If you are in the Mt. Shasta area and want to enjoy the outdoors, their store should be your first stop.