McClellan VA Outpatient Clinic

I had an appointment here and this was the first time I have ever been to this clinic. I noticed that it was not very busy and had an interesting lay-​out. The facility is easily accessible from both sides. They have a front and rear door. The lay out of the building makes it easy to get around. Sorry but I mean that for veterans who are not in wheel chairs. But with that said I have been to a few VA hospitals, clinics/​CBOCs, regional offices, etc and this one has a pretty good lay-​out of the facility.
Getting here was a bit of a story. I actually went to their admistration building down the street. I thought that building was this clinic. Good thing they have signs posted on that building. Those signs lead me to the clinic and everything was well after that haha.
Finding parking here is easy. They have those solar panels for shade and I assume that they used the energy to power some of the facilities power needs. Also at this VA Clinic it is right on an Air Force base or right next to one so you see a few Air Force personnel running around. I think it’s pretty funny haha. It tripped me out because if this was close to a Marine base there would be more yelling and I would feel at home haha.
In the main lobby they have a little café area to grab a quick bit to eat. I’m not from around here so this little café made it very easy and convenient to get something to eat. They also have coffee at this café. But if you want hard-​dog coffee they have free coffee across the way from the information booth. When I first got in I went over to ask where compensation was and they guy at the booth was helpful. My experience at this VA clinic was good. I got what I needed done and they don’t seem to have a lot of clients that come to this location. If I need anything else I would definitely consider coming back to this one. I say that because I live in Reno, Nevada. But if your close to this clinic I would recommend this clinic. Thank for reading my review.

I love my doctor here. I never have to wait very long, they listen to me, and it’s been a good experience. The reason I’m giving it a 3 is that the lab experience is frustrating. Just need to give a urine sample? Take a number. You’ll likely wait an hour if not more, so try to hold it. Need to drop off a urine sample? Same. Take a number and wait. If you’re lucky one number is called every 10 minutes. It takes forever to get people checked in. That said, the phlebotomists have been great. It’s mostly the check-​in process that’s awful and the woman there isn’t always particularly friendly. If you need lab work be prepared to wait. Thursday mornings at 7:30 have worked out fairly well but today I made the mistake of thinking I could drop off this urine sample without waiting. No blood work needed. Just a drop off.

Not fast, not slow…

I recently started accompanying my father to his medical appts. My father has always had alot of confidence and trust in the quality and level of medical care he received from the VA. I wasvery skeptical. At the request of his nurse buddy. I agreed and saw why he believed he was receiveing top notch care. His pharmacist Dr Jaime and the student intern Andrey were amazing. They were professional, attentive, considerate, appreciative of my presence and very patient with him and me with my thousand questions. The next appointment was with his attending physician Dr. Doctor and once again professional, attentive, considerate, patient and very appreciative I was now involved in his heath care. I have called and received a call back in a timely manner. The staff in the pharmacy are also very kind and patient when helpinging the members.

The VA offers the latest and greatest state of the art medical advances in the world. Those who complain about the services the VA offers are way off basis and would complain about every medical center they attend.
The majority of the VA staff enjoy coming to work each and every day while living and breathing the mission of the VA. You cannot hold the VA hostage because of a few bad apples that work for the VA. Believe me, other medical centers have them as well.
We all know that Arizona VA had it’s issues, but the rest of the VA should not suffer. If you pay attention to other medical centers throughout the US. the VA is far better off than the rest when it comes to wait times to see a Dr. Heck, most medical centers out there take twice as long to see their Dr. It’s a shame the VA is the one taking the hit when they do offer the best service in the business.
Being a vet myself, I wouldn’t see any other provider when I have access to local affiliate caregivers who have been trained on the most start of the art practices.
Also to set the record straight, several years ago the VA took a hit for Walter Reed, an Army Medical Center. Why, because the press and public are uneducated to know the difference. Give them a break and a chance. You can’t go wrong.

ok so I cant really write a review on this as I didnt use their services, I just came by to drop off my woman some home grown ROSES and her DL because I had it in my wallet rom the previous day.
Although I will say that it really seems to be a nice looking clinic for the vets out there, take advantage of the benefits you men and women get as you deserve them and much more.
I would like to thank the vets and the troops for what they do and continue to do for this OUR country. so with that I have to say thank you.
well the only thing I didnt like was the construction going on on the parking lot, the whole section on the south side is closed off and that leaves not enough parking for the people that are going there for their services and so they have to drive around in circles waiting for a spot to open, but we all know that its only temporary and things will only get better soon (we hope).
So its only fair that I give it five stars for the reason that theyre there for the vets.

HOURS of operation:
Monday — Friday 0800am-​430pm
Laboratory: Monday-​Friday 0730am-​400pm
Dental Clinic: Monday-​Friday 0830−430pm
Primary Care: Monday-​Friday 0800−430pm (with EXTENDED hours coming in August of 2013 to include Saturday)
LIST of SERVICES PROVIDED IN THIS LOCATION:
Primary Care (for establishing a primary medical doctor)
A Satellite TRI-​CARE Office for those active duty military personell as well as their covered dependents
DENTAL
Women’s Health
Labratory for blood work and the like
X-​ray and Diagnostic
Physical Therapy
Audiology
Vision
Mental and Behaviorial Health
Social Work
Patient Advocacy Advocate
Business Office (for billing/​DD214 and other such needs)
Well…
I’ve been a bit apprehensive about writing a Unilocal review for this location for about 2 weeks now as being an employee here I have been concerned about biasness. I’m not new to the VA system as I have been stationed at two other locations in Northern California prior to moving here to Sacramento a month ago. AND I have a bit of a love/​distaste relationship with how certain parts of them run.
However after 2 weeks of back and forth mental debating I have decided to move forward and write one from my usual and customary balanced & unbiased nature. But have decided to approach it from an informational standpoint as that’s the area I see it is in need of.
And now a NOTE: this is not an endorsement for the VA but what it is, is my own personal and professional experience with this system on a whole and this location.
The #1 and #2 complaints/​issues/​concerns that I hear personally from the veterans is that they cannot get in touch with the departments/​doctors/​nurses or people that they need to and when they need to AND that the system is so large that it’s overwhelming & frustrating trying to find the resources and answers to the questions that they have.
I couldn’t agree more with them!!! Only I can’t. I see it and I experience it myself as an employee in this too large for life system and its über frustrating for me to see our veterans get to the point of frustration that they end up quitting and going without the healthcare that they deserve and desire. As an employee here the maze isn’t any better either so I do get it only I do.
I’ve had just over 3 weeks of exposure to this McClellan clinic as I said earlier; as an employee. However I am also able to observe and possess the mindset of being a veteran as well as the other civilians who frequent this outpatient clinic. What I can tell you thus far as it’s still that «new broom» for me, and I am well aware that a new broom always sweeps clean; but what I can say so far is that the clinic is open and staffed.
AND if you have a complaint or dissatisfaction then speak up and take it to the multiple management personnel who are here. And if you don’t get satisfactory resolve then take it a step higher until you do. I’ve seen the other less than pleased reviews on Unilocal on this location thus far and I do feel for them but you have more power than you know so use it.
What is KEY to understand for all American’s is that as a Veteran i.e.: ANY person who has enlisted in our military has a RIGHT and entitlement to access to healthcare provided by the Veterans Affairs Department. You’d be amazed at how many veterans I have and continue to encounter who are in their 60 – 80’s who have just learned of their eligibility for these benefits. That in itself is a travesty as they served this country regardless of voluntary or not and so need to be aware of the services available to them in doing so.
Now whether or not they choose to use them is entirely their choice or what their exact VA coverage’s are again; not my domain. Just putting my three cents in n trying to make a difference ;)

Mcclellan VA clinic serves its purpose but this is by far the worse military clinic I’ve been to. 3 years ago we moved to this area & was assigned to this clinic. After a few visits i contacted tri care and was given approval to see a civilian pcp! My husband has to continue to come here though. The service is slow and if you arrive early they will not see you until
Your scheduled time! Lame!!!

Staff is very friendly and is always taking good care of the vets and their families!

Excellent healthcare for Veterans who have served and protected our Country!