Walgreens

I will never go back to this place. I have on numerous occasions tried Walgreens for RXs. Never and I really mean never have I had a nice, pleasant not even an OK pharmacists or pharmacy tech. Today was the worst of them. First of all my RX is not filled because they couldn’t’ read what the Dr wrote. OK. I get that. I dropped off the RX at 5:30pm yesterday and went today at 1:45pm to pick up because nobody thought hey let’s let someone know. Maybe don’t waste my time in line (drive thru) or at the window (waiting for you to call the DR to ask about it). Then you tell me if I go inside the wait is 15 min but through the drive thru it’s 1 hour!!! How that makes sense I have no idea. So then I ask, OK if I come back it’s going to be ready right? I mean the issue has been fixed and can you please check if you have my correct number (which they did) because it would have been nice to have received a phone call and again not waste my lunch hour waiting for something I can’t pick up until later. So she says you need to sign up for text message, wait so if I don’t sign up for text message then I don’t get notified. Apparently, the answer is Yes. You must sign up for text messages to get notified. Why? Well because according to her, she has over 160 (she gave me an exact number that I“m can’t remember at this moment) RXs and she had «issues» with all of them and doesn’t have time to call a paying customer to notify them. THANK YOU Walgreens for proving to me once again that customer service at your location (s) is not important. This is not an extraordinary circumstance as she so plainly said so then that means this is how they treat all of their customers. I will be going to CVS now even though their location is further away, but I prefer to be treated professionally than with disregard. I refuse to pay for horrible customer service and for bad attitudes. I have a teenager at home I can get that for free.

Drive-​thru is always super slow!!! The line usually have only 2 – 3 cars but somehow they can make you wait in line for at lest 40 – 45 min! Then when you get there, there’s always something and they tell you to get out of line and go inside to wait even EVEN.
Very inefficient!

Typical Walgreens location. They close @ 10 just like all the others. If you need 24-​Hours go to the location on S. McColl.