Fitzgerald Properties

Fitzgerald Properties has been great to work with in my search to find a new apartment in DC. They’re very responsive and timely when it comes to answering inquiries and maintenance requests. I moved over a weekend and they ensured all repairs and cleaning were fully done prior to my move which eliminated a lot of stress and hassle. I’d recommend Fitzgerald Properties to anyone in the DC area.

My boyfriend and I have lived in a Fitzgerald Property for about 10 months now and while the apartment has the ups and downs of an older style apartment, we’ve loved it the entire time we’ve been here. Our apartment (in Dupont) has some great character and the management company has been incredibly helpful starting with our move-​in process (shout out to Tony, such a great leasing agent) to their office staff (Deedee) and the maintenance manager Ray. I’d definitely recommend this management company and properties (if they’re anything like the one we live in) to anyone moving into or around the DMV area.
Definite plus? I’ve never seen a bug in our lower level apartment other than a giant spider. And I have SEEN some DC bugs in my day. Only complaint would have to be that yes the properties are older so you’ll occasionally have to deal with a cold shower here and there when the pipes are rebelling in the winter :)

I’ve lived in a Fitzgerald apartment in Dupont for 7 years. Old buildings with character so you have to be understanding of a structure of that age — but maintenance was always quickly and appropriately addressed. I always felt ample time was given when water needed to be turned off, or the front door needed to be repaired, etc. I’ve had pretty bad landlords in the past, so a courteous, prompt, and professional service was always appreciated.

I lived in a Fitzgerald Properties apartment from summer 2012 — summer 2013. In all honesty, I wasn’t very impressed when I first moved in. The unit wasn’t cleaned well, and it took a great deal of elbow grease to get the apartment into living condition. That having been said, I think that the management has changed a lot since I moved, and I recently saw the same unit I had lived in, as it is on the market again, and it was in spotless, tip top shape. The units have a lot of unique charm, which I loved, that are often discarded in newer buildings or scrapped in remodelling. They have kept the original floors and fixtures where possible, and upgraded where desireable, such as in the kitchen. The repair people were always prompt and the system for submitting repair requests was easy. Also all of the people we dealt with while they were showing the property and we were moving out could not have been nicer.
Also, I have to give major props to Tony. Recently when a package was accidentally delivered to my old apartment, and then sent out to their offices in McClean, he took the time to drive through the beast that is D.C. traffic to drop it off for me, without even hinting to the inconvenience I know that must have been. Now that’s service with a smile!
The unit I lived in, in particular, had great charm and a great location. The layout was awkward, but most are in those Glover Park homes and apartments. It is definitely, in my opinion, better suited for couples as opposed to roommates, but a great place to share memories and start a home.

This review is specifically for Tony, one of the leasing representatives at FitzGerald Properties. I absentmindedly walked out of both my studio and the apartment building without my keys, locking myself out in the process. I called Tony and without hesitating he said he would come over immediately to let me in, even though it was a Sunday afternoon and he wasn’t working. He drove half an hour out of his way to let me into my studio and was even extremely gracious and understanding when he arrived.
Tony went above and beyond his responsibilities as a leasing agent, proving that he cares about FitzGerald’s tenants. I am extremely grateful for his help and I think it reflects highly on FitzGerald Properties that they employ such dedicated and accommodating representatives. Tony saved the day.

I rented an apartment with this company and I have to say that my experience was really good. They addressed my maintenance needs accordingly and I was always able to speak with someone at the office who understood what my needs were.
In terms of property upkeep, the company should be more vigilant, particularly with the apartments that have lawns. The person renting the apartment should not be paying for that. Also, the rental office could provide more information about garbage pick up. It was hard for me to get the information.
The best part of this process was the move out. The Agent at the office, Tony, was particularly diligent about letting me know when the apartment was to be shown to folks. Tony was extraordinarily pleasant throughout the entire process. He was flexible during my move, very helpful, open to communication about any issues related to the property; wonderful to work with. Thank you, Tony.
Overall, I had an amazing experience with this company and I left with a positive impression.

I’ve lived in a building owned by FitzGerald Properties in Arlington for five years and I’ve been very happy here. I think this is a family company — or at least they run their business like they are one. They’ve been super reasonable and accommodating. The maintenance guys that I’ve come across John, Eric, and Mike are all really knowledgeable and efficient.
They don’t charge you a penalty if your rent check doesn’t get there exactly on the first of the month and the ladies in the office, Pat and Dede, are friendly and really know their stuff.
Furthermore, in five years I’ve NEVER seen a rodent or roach and when one of my heating/​AC units died this fall they fixed it immediately.

My fiancé and I have lived in a Fitzgerald property for about two years now and I am totally satisfied with the service. They always reply in a timely manner and I couldn’t be happier. We have considered moving to a different area but we are torn because of the service we have received from Fitzgerald and how much we love our apartment. I would recommend them to anyone moving to the area.

I’ve been living at one of their properties for about 4 months now and this has been the worst experience I’ve had living at any apartment. I got locked out of my apartment, missed work and my daughter missed school and they refused to let me in my apartment on a business day/​and hours without paying them $ 100!!! The sign on their door said that they open Mon-​Fri from 9−5pm. I was a Tues 9:30am and conveniently the office lady was off and no one was available to open the door. I call the main office and this VERY NASTY OLD LADY told me that it was not her that locked me out and it wasn’t their problem!!! They think that because their crappy apartments are below market rates that they can treat people like crap!!! Do Not Move there!!! just pay the extra $ 200 for better service and peace of mind.

I have lived in one of their properties in Foggy Bottom for about a year. It has been a great experience and the staff always respond in a timely manner. There are a few annoying things, here and there, but never any real issues.

Everything all the other reviewers said is true– they are awful. Like right now, I have no hot water, I call them. The response: «Oh yeah, we’re talking to the company about that right now.» No «We’re really sorry for your inconvenience, etc.» I won’t even go into a longer tirade of examples. Just avoid them, trust the other reviews. I gave them one star only bc Unilocal doesn’t give a 0 star option.

My husband and I rented an apartment managed by Fitzgerald Properties in Washington, DC for two years. We had a house in California at the time and I was commuting between the two. The apartment was fine, but we had several maintenance issues.
–The refrigerator door would not seal, letting all the cold air out. This was never fixed.
–There were huge amounts of bubbling and flaking plaster in the bathroom. They would fix the plaster, but did not find the source of the problem, so it was always an issue.
–A closet door did not work correctly when we moved in, since this was a closet we did not use often, we never worried about the problem.
–Often my phone calls were not returned and requests for maintenance were ignored.
–After we moved out, my husband told me that the person who shared our floor, had moved out because of a horrible problem with rats in his apartment.
Upon moving out we were charged for the broken closet door and a few other made up items, total cost a few hundred dollars. We made a few phone calls about the improper charges, but decided the money was not worth the aggravation. We’ve lived in three other apartments and have always had our full security deposit returned and been pleased with the maintenance. Between the false charges and the poor maintenance, I would avoid properties managed by Fitzgerald.
…In the past there were several one star reviews for Fitzgerald Properties, which are no longer posted. I really would avoid renting from them.

I lived in an apartment own by fitzgerald for 2 years. The only positive experience I had with the company was Stock, the maintenance person, who seemed to do the best job he could, given the idiots he worked for. No one in the office was helpful. All of the contacts at the company took days to respond to urgent emails and phone calls, were incredibly rude, and left my fiancé and I grossly disgusted with the company.
Our apartment had doors that leaked into the apartment each time it rained. One door had a 1-​inch gap between the door and the frame, and John FitzGerald, the owner, said «I dont think that gap is causing any leakage». They put off giving us new doors for TWO YEARS and skirted the issue by claiming they couldn’t comply with historic building requirements. The only reason my fiancé and I stayed in the apartment for that long was because were were on a Month-​to-​Month lease and looking for jobs in a different state.
Additionally, upon our vacating the unit, it took TWO MONTHS to get back our security deposit that should LEGALLY only take 45 days. On top of if (as usual), DeeDee (the admin) acted like a pissed off 13-​year-​old during the whole process, taking back everything she had told us and using any excuse she could to get us to leave her alone.
I understand that they dont hire the most well-​educated, professional, responsible people in the world because those people have real jobs, but you would think that a company with so many properties in DC would have a little more common sense than this company.
I would highly advise against renting with Fitzgerald.