U.S. Bank

I’d like to know why this bank’s drive thru atm is broken? Why the drive thru is empty at 12pm on a Thurs? 3 different vehicles attempted drive thru service and couldn’t get it. I hate this location 4 VARIOUS reasons, but ughhhhh today they REALLY blew me and wasted my precious time.

With online banking, online bill payment and direct deposits; I rarely go into the bank any more. When I did go into the bank it was generally through the drive-​up, but this pass month I had business with the inside. I quickly, noticed that the tellers had pictures of family members on the wall by their windows — this was in stark contrast to the other side of the bank where there is a sitting area, and the desk of the personal bankers and glass offices. One portion says welcome home into my living room the other says sterile. However, the overall impression from all of the staff is welcome home, it is so good to see you.
Everyone is friendly, and of course, very professional — they are dealing with your your money. I had different tellers every time I went to the bank, although, they were always there, but helping others. They all gave great service to everyone. The personal bankers are wonderful to work with — they go the extra mile and try everything to work anything out. They take the time to listen to you with particular care to the details.
Perhaps, just for the sake of blending the two sides for «appearance» — the business/​sterile side can post pictures, (like a montage), of customers instead of the pictures of old time Maywood. The drawings are nice, but not Maywood anymore — show the people you service. It will make them feel at home and more a part of the environment.