S&S Complete Home Services

Just recently I found myself in a situation that many homeowners are probably familiar with in this harsh winter of 2015 — ice dams and large accumulations of snow on my roof. After hearing the forecast for rain in a few days I went into panic mode and went online to find someone to remove the snow from my roof and see what they could do about the ice dams. I contacted Stefan who was listed as a co-​owner and got right through to him. I told him what I was looking for and he said they could come out tomorrow and do the work and gave me a good price. I asked if he was insured and for proof and he said yes, and that he would get the info from his «partner» and send it to me that night. I asked him to book me in the schedule for the next morning assuming that he would be sending proof of insurance. I never heard back from them. Guessing that they are not insured to do this work. This left me in a lurch as I wasted another day and now am unlikely to find anyone to come out and do the work before the predicted rainstorm — hence, after this review I’m headed up on the roof to do it myself.
I then looked them up and saw that they are listed as carpenters, painters, etc. I’m sure they jumped on the snow removal bandwagon when they saw the huge demand for it. My review is not based on their work — but rather based on their professionalism — or lack thereof. They do not have a website, facebook page, or any online presence that they keep up. I’m not sure if they’re legit or scammers but I would avoid them at all costs just based on the fact they lied and then completely stiffed a potential customer.