I had been driving my Elantra around in need of an oil change for a while. Today I decided to use my lunch break to go get an oil change. Thanks to Lube Stop I was able to get lunch AND an oil change. The guys at this Lube Stop are quick, easy to deal with, and did not try to up-sell me much. Many Lube Stop locations will try to sell you everything. As a customer, I usually know what I am shopping for. When I get an oil change this is no different for me. Rather than checking every piece and part they asked me about my windshield wipers«Are these working properly?» and recommended the print-out items like a fuel system clean and tire rotation. I appreciate this because… well, I dont need new windshield wipers. They asked about the cabin air filter and I had never checked it so I let them. Next time its getting replaced. Most places will want to also check your tires, lights, etc… but I check these items myself. Glad they asked! I really appreciate being asked what specifically I am looking for. If I was not sure, I would ask! It’s okay to recommend products but not to try to get customers to purchase un-needed items. They checked my air filter and even they agreed it looked perfectly fine. This is how you do business!
Jason S.
Classificação do local: 4 Chicago, IL
Not from the area and needed an oil change before heading back home. These guys seemed really nice and they presented me with the options for my vehicle and helped get me on my way efficiently and running smoothly.
Joel C.
Classificação do local: 5 Santa Monica, Los Angeles, CA
Guys are excellent, hard workers, very nice, and the prices are great! I highly recommend.
Jeanette B.
Classificação do local: 5 Westlake, OH
This Lube Stop has the nicest guys working. I was with my Mom taking her 1998 Buick Park Avenue for an oil change because she is afraid to «drive over the hole.» I learned to drive on an ’89 Buick Lesabre, so one would think that driving this would be easy for me, but for the past 10 years I have been driving much smaller vehicles and getting back into a boat like this was intimidating to say the least… I felt like I was 16 years old again driving Dad’s car. Not only is it huge, it has a carrier for a power scooter attached to the back, the driver’s side window does not work, and it is set up with hand controls on the break and gas… We pulled in slowly and after stopping over the hole without incident, I motioned the guy to the passenger window since mine was stuck in place… He greeted us with a smile… helped me to find all the buttons needed to find mileage, lights, and a bunch of other things… he then accommodated us with milk crates outside so that we didn’t have to sit in the hot car while they worked… Came over not just to «sell» us stuff, but to chat about idle things and also to laugh at the chipmunk nest that had been made my mom’s air filter. The 10 minutes or so flew by and if it was appropriate to tip these nice young men, we would have. We will definitely be returning to this location for future oil changes.
Kerensa B.
Classificação do local: 4 Cleveland, OH
have been here several times, all with good results. friendly fast service and i didn’t feel they were trying to pull something either, like you do with some garages. plus they caught that my tail light was not working, something even the dealership didn’t find.