Firehouse Subs

Today was my first time at firehouse! Never have been before and decided to check it out. Cool atmosphere, clean and I love the firehouse theme! The staff was very friendly and food was out super quick! I ordered the medium beef and cheddar brisket sub– delicious! Everything was very fresh!
I drive by here all the time but never stopped! I definitely will be back!

Quality ownership and overall good product. There are a lot places to buy a sub sandwich these days, but I like going here. Drink machine rocks!

We came with a large group (20) and the manager and staff busted the orders right out, all with a smile. Great place.

Always great food and service! Friendly staff! Everything on the menu was really good. I usually split the steamer and the Italian with my husband. I like how you can pick out your own chips. The Coke machine with all the flavors

We stopped in here for a bite the other day. Greeted immediately, as usual. Clean restaurant and delicious subs. MMMM I love Firehouse and this location lived up to the standard.

Of all the sub shops in Mayfield (and there are quite a few!) this one is probably my favorite. The food is consistently fast and fresh. Portions are quite large, I don’t think I could finish a large sub by myself but it would be perfect for sharing.
I usually get a brisket and cheddar sandwich which comes out hot and delicious, with nice BBQ sauce and cheese. I’ve tried a few of their other hot subs and they are all pretty good.
Service is fast and friendly and they have a coke freestyle machine. Fun!

This was my first experience at a Firehouse sub shop. Great customer service and the store was really clean. I ordered the Grilled Chicken Chopped Salad and it was very fresh and a great size for the price.

Visited Firehouse Subs on a recent trip to Cleveland. I hadn’t been to a Firehouse in years — they are scarce in my neck of the woods — and I was craving on of their Italian subs. As soon as I entered the door, I was taken aback at the size of the dining room. IT WAS HUGE. Every Firehouse i’ve been to is usually a skinny little joint, with a few chairs lining the walls.
The woman who took my order was so pleasant and nice. It was very refreshing. They even offered my little one a plastic firehat to take home.
The food: solid. The price: affordable. The size of a medium soda is like a watering hole trough. And they have one of those fancy mix-​as-​you-​wish Coke machines, boasting 120 flavor combinations. oh boy.
I recommend for a quick lunch break. Oh ya — I can’t forget to mention their array of hot sauces and BBQ sauces. Nice touch. This place beats the pants of Subway. Sorry, subway.

Food is consistently good just like any other location. However, their online ordering system was broken, so the order we placed was not ready and they could not retrieve it, despite me having a receipt in hand. Wow, in this day and age, wouldn’t it have been nice to get a heads up that the system is not working? I am not sure if the management of this location is to blame for the technical glitch or corporate, but I am just glad we didn’t order delivery!
We also were not comped any portion of the meal for the inconvenience, which in my opinion, is poor manners for any food establishment. Likely won’t return.

Excellent! Steak n cheese sub was great, the have a lot of salsas and people is great !. Place clean and fast!

First timer. Super friendly. Went over the menu. Made suggestions. Toasted bread, hot meats. Salads. Smells delicious! Like hot sauce? Zillions of bottles to choose from. Dining room is a fun firehouse décor.

I’ve never been disappointed at a Firehouse Subs. The restaurants are always clean, the quality and consistency of the food is very good, and the soda machine maker (over 100 flavors) is good fun. They’re not the biggest or best subs in town, but they are very tastey and a nice change-​of-​pace from time-​to-​time (particularly when you have a craving for a Vanilla-​Cherry Diet Coke).

Excellent. One of the cleanest and best managed Firehouse subs I have ever seen. Customer service was amazing– the GM was super nice and suggested the new turkey and cranberry sandwich off of the less than 500 calories menu and it was fantastic!

I don’t work much in the office these days, but try to eat here when I do. I love this place. Took my cousin here for his first time and he liked it as well.
The place is clean, the food is good, staff is friendly and prices are reasonable. Try the chicken bacon ranch.
We need one of these is Madison.

Today I had my first Firehouse sub and I must say it was delicious! When I walked into the establishment I told the worker behind the counter that it was my first time eating at Firehouse Subs. She was very helpful and explained to me how things worked around there. Everything on the menu looked delicious but I decided on the Italian sub and it was amazing! I was surprised to see that the place was very empty however.

Better than Subway or JJ’s. Different than DiBella’s but I’d rate them both the same. I usually go for the turkey and bacon sub. I love the variety of hot sauce and who wouldn’t love the Coke Freestyle machine? They steam the meat and cheese so it has the perfect temperature on your bun, unlike a microwave or toaster oven. I’ve been going to Firehouse Subs down south for years and I was very excited that one finally came to NE Ohio. Hopefully it isn’t the last.

A little less food than Subway for a little higher price – and worth it because it’s better quality.
The massive dining room was deserted – just me; I think they do mainly take-​out. Odd thing to note: the employees all mutter some weird incantation in unison whenever someone enters. It’s spooky. It can’t be English – possibly Aramaic. I think a retired demonologist and some dusty ancient tomes could shed some light on the matter. Service was friendly once the Summoning was complete.
The atmosphere is the interesting thing here. Grungy used firefighting equipment on the walls, lots of red trim, and faux dog-​hide table tops. (Seriously. Like they skinned a Dalmatian.) A step up from fast-​food ambience… except for the lighting. Unpleasantly super bright! Normally, that amount of light from above means you’re about to get probed.

I’ve eaten at Firehouse twice in the last month and so I’ll write one review for both trips. On my first visit, I ordered the Smokehouse Beef & Cheddar Brisket sub. I sat down at a nearby empty table and then I heard my name called.
I picked up my sandwich and drove back to work. I quickly proceeded to my desk and began the ritual. I opened the wrapper, took a look at the cheesy goodness before me, and took my first bite. The sub was still hot and it was tasty. I can’t say that I loved the BBQ sauce. It was just okay. The beef brisket was tasty, but I found myself wishing I had more. Same went for the cheese… I wanted more. I could’ve sprung for the larger sized sub, but that would’ve been too much food for one sitting. Maybe if I pay the extra money for double meat? This sandwich did not delight me.
However, there are many other sandwiches on the menu. So on my second trip, I decided to go with the Italian. This time, I ordered in with some co-​workers and I got the combo. As I was waiting for my sub, I picked up a bag of Cool Ranch Doritos (love!), and approached the interesting fountain drink dispenser. This is the first time I have encountered such a device. Apparently, there are over 120 soda combinations? Cool, I thought! So I proceeded to push the Hi-​C button, at which time, about 10 new buttons appeared on the touch screen allowing me to select any combination of Hi-​C flavors. I kept it simple and chose the Orange Cream flavor. I love Orange Cream anything!
I sat down and took a sip of the tasty beverage, just like Jules (Sam Jackson) in Pulp Fiction. He was like, «You mind if I have some of your tasty beverage to wash this down?» Only, I wasn’t eating a Big Kahuna Burger. No sir. Instead, I was about to eat a tasty Italian sub from Firehouse!
The weird thing about this place is, once you place your order and give them your name, they ask you to go sit down. Then, when your sub is done being assembled, they walk around the dining room shouting your name until someone (you) perks up and says, «He is I and I am him!» And if you order with a group of friends, the subs arrive one at a time. So you are reduced to sitting and watching your friends eat (at least a couple bites anyway). Come on, we’re guys… we don’t wait for our guy friends to get their food before consuming mass quantities. It is what it is.
Anyway, the Italian sub was very good. It had tasty meat that was hot and it had melted cheese that was yummy, delicious even. This Italian sub was much more satisfying to me than the Brisket sub of days past. However, what this sub lacked was some peppers. Most of the Italian subs that I’ve had have included some form of sweet or spicy peppers. I’m sure I could’ve ordered them, but I assumed that they would be included in the baseline offering. Guess not.
The Hi-​C orange cream soda was delicious. And while I usually don’t drink pop, I drank a full monster-​sized cup of it! It was really good and much smoother than regular orange pop, which can give me heartburn.
Lots of cops in here because it’s next door to the Mayfield po-​po station.
I am told that the New York Steamer sub is great and it should be the next on my list to consume. Maybe it will be! I’ll be back!

We drive by this place all the time. Decided to finally stop in and check it out. I was thinking glorified Subway… DEAD WRONG. It was incredible. I had the beef brisket, AMAZING. Better than BBQ joints, even famous Dave’s. you have to try it. You wont regret it. I agree with post below. When you walk in, Staff is like in fake Hello voice. Maybe it should be, Hi, Firehouse Subs, we are HOT! LMAO
Seriously, try it. You will like it.

Usually I think «subs, meh… I’d rather real food,» but this place has me converted after just one visit.
Not the best first impression, though. The employees are supposed to welcome you when you walk through the door and they are pathetically bad at it. I assumed they were all sleeping on the job and the food quality would be on par with the greeting, but I was wrong.
I had the Smokehouse Beef and Cheddar Brisket. I am not usually full after a medium sub, so I also ordered a large. Whoa! the large is probably 16″. At $ 8 it’s a steal.
The brisket was delicious. I mean, I’m no snob when it comes to brisket, but I thought it was perfect. Very tender, beefy flavor. Neither too much nor too little sauce. I was there with three coworkers and every one of them found their sub to be unusually good.
I’m totally pumped about this place. I hope one opens closer to home.