Maui Baby Rentals

Thank you SO much for getting the pack n play and high chair to our room before we arrived! You knew our room # before we did! I so appreciate it!!! :) (And thanks for answering your phone after hours too… There was some confusion from the front desk because they didn’t think the items were here in the room already.) So thank you so much! Exactly as I had hoped!

We rented a pack n play, booster seat, and toys for my 2 year old and a bouncer chair and play gym for my 3 month old and everything was clean, newer looking and delivered directly to our room. It was so convenient to just leave it all in the room upon checking out! I will definitely use this baby rental service when we go back to Maui.

Maui Baby rental has phenomenal service! I would highly recommend them to anyone traveling to Maui. They dropped and picked up on time with no issues at all. They even returned our pack and play, when they picked it up only 20 minutes before, since our plane had gotten delayed for 2 hours. They saved our sanity and allowed my 10 month old son to take a nap before our very long trek home. THANK YOU!!! THANK YOU!!!

Great service, great price, punctual. Everything went as expected. Traveling with an infant is quite complicated due to all the stuff they need. Thanks to Maui Baby all we had to do was to plan air travel they can take care of everything else.

Great to work with. We rented a bob stroller, boogie board, sand toys, high chair, pack and play, and baby toys. We also got a beach cabana tent and it was broken but they replaced it within an hour.
They had everything in the condo waiting for us on our arrival and they pick up from the condo after we leave.
We would rent from them again.

Great company! We have used them twice already (March 2014 and December 2014). Never had any problems with them. Everything was delivered and picked up on time. Crib, stroller and toys were clean, did not have any scratches and etc. Very positive experience. We are planning another trip to Maui this April and I will be renting from them again.

Was pleased with the excellent customer service from the time I called to place my rental order to the end of our trip. Sara helped me find a package that fit all our needs– our standard package was a great value! Everything was delivered on time and the crib was even set up by them. All the equipment was in great condition. Saved us so much trouble not having to lug everything with us. Would highly recommend Maui Baby Rentals to anyone traveling with kids to Maui!

ADD ON — I just posted my review and saw the review by Janet G. Did a double take when I saw my name twice from San Francisco but it wasn’t me.
OMG! I am from San Francisco, born and raised and not a relative or friend and I know no one who works at MBR. It was my 2^nd time in Maui.
I had no real problem with this company BUT I do have a problem with «Janet G. type» Unilocalers from the city (San Francisco for non-​locals) who are just food/​travel snobs on Unilocal to complain, write tons of reviews and become Super Unilocalers or whatever they are called. You can tell what kind of person someone is on Unilocal by their positive to negative rating ratio as well as those who take the time to dwell, come back and obsessively compare Unilocal reviews. Really?!?
I have family who own their own business in the bay area and Unilocal can make or break them so I make sure I don’t write reviews unless I can provide decent feedback for the company to improve, not to be a professional whinger with high expectations of the world. Jeez, relax a little.
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MY REVIEW
I’ve been meaning to write a review since getting back from vacation so it’s a month overdue.
We had a good experience with Maui Baby Rentals. During the time we were there, there was the Maui Marathon happening so a lot of people were flying in. There was a misunderstanding and the driver from MBR only dropped off a stroller and forgot the crib and high chair.
Although we were slightly inconvenienced, Sarah was extremely helpful (and apologetic). She drove across the island to deliver the high chair and crib herself in crazy traffic that was pretty much at a stand still.
I know some people might say it was their mistake to correct but I just couldn’t be upset. The fact that Sarah worked so hard to rectify the situation really shows me what kind of company this is.
The crib, high chair and stroller were all in good to great shape (for rentals) and we had an excellent vacation. We would not hesitate to rent from Maui Baby Rentals again. Thanks for making our vacation a light one.

We rented a Pack n Play for our week in Maui. Can’t imagine a company more helpful and accommodating. Will use them again until the little ones are big enough not to need special equipment.
Highly recommend.

Very accommodating, affordable, and just nice people to deal with. They came out to our fairly remote location, no extra charge. We got a crib, toddler bed, high chair and beach umbrellas and it didn’t even come to that much. Dealt with this kind of company at other locations and this one has been the best.

Maui Baby Rentals delivers again! My guest arrived to their hotel to find that the baby equipment they had rented from another company had not been delivered to their hotel. They needed a pack n play and high chair ASAP. I called Maui Baby Rentals and they were there within the hour. My guests were so relieved after their long flight. Thank you Maui Baby Rentals!!!

Came to Maui with my wife and baby and I was dreading all the baby equipment I was going have to lug around until I did a quick google search and found Maui Baby Rentals. I was able to book online, their website was incredibly easy to use and I received a confirmation email immediately. Arrived at our hotel and everything was already there. We ordered a slew of items such as a full size crib, beach gear, baby swing and stroller. Everything looked close to brand new and was perfect for our baby. Will definitely use this company again on our next vacation to Maui.

I rented gear for delivery & provided instructions for delivery and my local number. I called during business hours to get an estimated delivery time, leaving my confirmed order number and cell number. Waited all day at residence for delivery. Nobody showed up, nobody returned my call and no safety baby gate. I checked my credit card number and they charged me! Unreliable, flaky business. Am disputing the charge through Amex.
After posting this review, I was finally contacted and told the charge would be reversed. I was told they could not process the order because it was made early in the morning before it was due for delivery. No explanation as to why I received a confirmation from the online service saying it would be delivered, no explanation as to why no one called me on the number on my online account profile with them or the reservation, and no explanation as to why it could not be delivered the next day, since it was a week long rental purchase.
Also, I expect a few of the positive reviews posted shortly after this were requested by the business and are either friends or relatives. Two of the people are from the same town, have the same last name initial and have no other reviews for Hawaii, so take the so-​called «positive» reviews with that in mind. The content between the two reviews is almost identical as well.

Poor service. I called a few days prier to getting to Maui. When I called the phone have the beep at the end of the ring do you know the person you are calling is on the phone. With that basing said they did not answer me calling which is understandable in a business you are not always able to stop a conversation to answer another call. So I left a detailed message on what we wanted when we were getting there and if they didn’t have anything available I understood just to inform me so I can call someplace else. I waited a few hours then decided to send a text giving the exact same info and if they couldn’t handle my order it was no problem just let me know. I got nothing. Never did I get a call back or a text. Very bad thing to do for a company who relies on Unilocal reviews for business.

Sarah (I assume must either be manager of owner of Maui baby rental) was super nice and accommodating to us. I rented some baby items and beach items a days prior to being in Maui and they were able to accommodate my needs. We had a probably with the baby infant seat because it was too snug for my son and they were able to switch it out to the convertible car seat right away. Great service.

So easy! We rented a pack n play and bob stroller as well as a beach umbrella and sand toys. All the pieces were in good working order (the umbrella was REALLY nice). We opted to still bring our own car seat. It is such an important safety item (plus my daughter is very tall and doesn’t fit all seats).
We stayed at two hotels so our drop off and pick up were in different locations, but that wasn’t a problem. Our things were in our room at the first hotel when we got there and we left it in our room at our second hotel and they came and picked it all up.
Their website is a little buggy, but they were very easy to talk with on the phone and over text.
I would recommend them and use them again.

Great service! We rented a baby high chair, baby toys, and jumper roo from maui baby rentals everything was delivered to the room and waiting when we checked it. Toys and high chair were in good quality and clean. Communication with Sara was easy and very convenient!

Traveling with a little one is not easy, and often requires packing a ton of gear just to carry on with day to day activities while on vacation. Having traveled to various cities with our lil man, we have always rented baby/​toddler gear since schlepping these items on a plane would either be very difficult or just plain impossible.
Sadly, Maui Baby Rentals paled in comparison to other rental companies I had worked with. As an example, we decided to rent a toddler car seat from them instead of going through our rental car agency, as our past experiences have indicated the car seats from the car rental agencies are often rundown and dirty. Imagine my disappointment when I took a look at the car seat we received from Maui Baby Rentals, which was an older, junky car seat, something equivalent to what we would have gotten through the car rental agency. On top of that, Maui Baby Rental failed to contact me, until after I had arrived at the car rental agency, that they would need to contact us to hand deliver the car seat as they were unable to leave it with the workers. Some heads up a day or two prior would have saved us some stress of wondering what to do about getting a hold of the car seat.
The toddler bed and toys we rented were in a similar, sad state. The toddler bed looked like it was on its last legs, and the toys for the «toddler» age group looked dirty and damaged and was not at all age appropriate (more for a 1 year old or younger child).
Overall…meh!

Had a great experience with Maui Baby Rentals. My husband and I have been going to Maui a couple times a year recently. Our usual routine is to go to Walgreens, buy a couple of chairs and a small umbrella. We would then give them to someone else on the last day of our vacation. I would always see all these people with cool Tommy Bahama chairs and umbrella and wonder how the heck did they get them here?
Last time we were there I noticed the Maui Baby rental name on the back of a chair. Looked them up on Unilocal and read the reviews. Sooooo… I figure we’d give em a try next time.
So…for our trip in May with our friends I went online and ordered 4 chairs, two umbrellas and a boogie board. The site indicated I would get a confirmation email. I never did get the email but my credit card was charged so I called and left a message. A couple of days later Jessica sent me an email confirming my order. I really liked how you indicated when you were arriving and leaving.
The items were delivered to our hotel and brought to our room by the hotel front desk staff. No hassles at all. Loved the chairs and the umbrellas. The only issue was the boogie board did not have a strap attached to it so you could attach it to you wrist or ankle. We tended not to use it much because of that.
Two days before we were leaving I received a text from Jessica confirming our room number and check out time. She gave me a pick up window of half an hour and the guy getting them was right on time.
The best part is that it was actually cheaper than what we would spend at Walgreens!!! We are coming back in November and will definitely use this company again.

Very convenient service with reasonable pricing. The only reason I didn’t give a 5 star was simply because the batteries in the jumper must have been dead because it didn’t work in the jumper, and the umbrella stroller we rented was incredibly difficult to push. The front wheels kept getting caught up.