Macy’s

They have had everything we need to relocate to the islands! Everything is beautiful and reasonably priced and all of our favorite colors! They have Clinique and Tresore and all the best name brands! Happy happy island girl!

The worst shoe selection of any Macy’s I’ve ever seen. Not the fault of the salespeople, (who are great!) On top of the bad selection, there are only two mirrors in the whole department. Get it together Macy’s!

Good for some things but not value-​oriented and their sales are a little confusing … As to what is actually is on-​sale and why only some items can use their 20% off coupons for «select sale, clearance and regular priced items». It was difficult yesterday to find a salesperson at 5:00pm on a Tuesday. I am not a huge fan of Macy’s here in Maui. I don’t shop here for pleasure but only when I need to. That being said, it’s the only store with any high-​end quality merchandise, as in shoes and dresses. I do splurge there for special occasions and my husband enjoys their men’s shoe selections.

This Macy’s is nice. I like how the Macy’s is split in two, but I do miss the days of Liberty House. The women’s Macy’s store is in the old LH and is one story, and the mens/​home store is in the old JC Penney’s and is two stories. This is much nicer than when it was crammed into the old LH store.
My problem with the women’s store is that the make-​up counters are close to the mall entrance, and with a smell sensitivity, going through the perfume can be painful, literally. Otherwise, the store is a pretty standard Macy’s.
I spend most of my time in the store wandering in the home section to see if there are any gadgets that I may «need.» This is particularly true if there is a sale. You may be able to get a better deal on products if you have the Macy’s credit card, so watch for those signs, and if eligible, it could save you money.

I really like my Queen Ka’ahumanu Macy’s store. The *only* small annoyance is that the women’s department and the men’s department are in two totally different stores-​separated by a lot of walking. Now that I know this, it’s no big deal. But lots of people come in the store looking for all of Macy’s and then find out that they have to go to two different places in the mall. It’s just weird. Moving on.
The women’s department is where I spend most of my time-​and for good reason: sales! Macy’s seems to always have something at 40−75% off. Score! Also, if you find something on clearance but not in your size, the sales associate will call other stores on the mainland to see if they have the item in that desired size. That’s customer service! The store is always well-​lit, clean and organized. The parking lot offers plenty of choices from different sides of the store.
Super thankful for my Macy’s and all the good deals I’ve scored there. Have you been in lately? Go check it out!

What can I say I love to shop at Macy’s. Located in the Queen Kaahumanu Center Macy’s home and men section is different from the woman’s section. Macy’s pretty much always has amazing deals. Especially this time of the year is Thanks for sharing. I highly recommend getting that if you’re a card holder. It’s a $ 25 fee one a year which helps many organizations. The more you spend using your card the more you get back. I think it started this year in October and last til December 31^st. So that’s a lot of time to earn dollars. They will send you a gift card in the mail with how much you can spend on future purchases.
The clothes selection can be pricey but it’s really good brands to choose from. They have a Coach and Michael Kors department. Also a nice variety of perfume and a Mac department of make up. The only thing I don’t like is when you go into a dressing room there are a lot of clothes left behind by lazy people who don’t want to take it to the rack to be put away. Bathrooms are by the junior girls section. Staff are always cleaning it. I like coming here because the staff are nice and helpful. The good thing is they close at 9 pm.

I went to my first Black Thursday/​Friday sales event. All the door busters advertised were still in stock with a large selection. Great deals and the employees were very helpful. Just the opposite of Sears. Door busters out of stock and no sales people around to help in every department. I now know why Sears is losing business. They suck. Kudos to Macy’s. Keep up the good work and customer service. I will keep on shopping there.

I have never written a review about a department store, typically I write reviews about food, I love food and always look forward to telling others about our favorites.
Yet, here I am giving a review about macys, not because I love macys (I really do though) but because we go often. Our kitchen has been outfitted by macys, my husbands clothes are purchased at macys and I can spend hours there between cosmetics, shoes and don’t even get my started on the Free People section. I think it was last week though when we were purchasing items in the women’s section and the associate, who was from Louisiana was lovely. She was funny, helpful and enjoyed her job. I wish I would have gotten her name but people like her just make those around her happy, I wish more people had that love for life and enjoyed what they do. So… next time you are at macys if you hear a southern accent from your cashier, take a moment to thank her, guest service really does matter and I think she’s figured that out.

On December 15^th, I started browsing through «The Magic of Macy’s — Extra Special Sale» catalogue that was an insert in our Sunday newspaper. Searching for Holiday gift ideas to finalize my shopping list for the year, I came across an item that I felt would help complete my list. Macy’s was advertising 50% OFF on HOLIDAY GIFT BASKETS; Presents Galore Red Gift Bucket, Gigantic Sweets Snowman and MORE! I planned to check out the selection with hopes that I could finally complete those hard-​to-​find gifts for family and friends that have everything. I went to our local Macy’s and scoured the store, looking for these Holiday Gift Baskets. With little success, I asked a Macy’s associate for help. I was told by Janel, a Macy’s associate, that the advertisement was for the entire west coast region and the store never received any of these gift baskets, so therefore — we’re sorry! I was so annoyed with that answer and with my entire shopping experience that I walked out of there completely irritated and armed to share my «Magic» moments at Macy’s with my social network. At one time, I held Macy’s as having top-​of-​the-​line products, with top-​notch customer service. My NOW opinion is that Macy’s has degenerated into bait advertising with a commitment to send customers shopping somewhere else. If «The MAGIC of Macy’s» is to piss-​off your Holiday customers, then Macy’s — you have definitely SUCCEEDED!

Well this is Macy’s and sometimes it’s hit or miss with the employees. I came here recently and bought 2 pairs of shoes, the service was great. My husband bought a bunch of jackets and sweaters in the Mens Suits section and the ladies there were fighting over him about who was helping him first. Super annoying and unprofessional. Whatever… I have coupons that I always get in the mail and someone is always giving giftcards to Macy’s so I shop here quite often…

If you are looking for a Nordstrom or Bloomingdale’s experience, this may be a large disappointment. But if you are looking for a department store that prices their inventory very competitively, has a helpful staff, and is centrally located in Maui, then this is it.
The selection in the children’s/infant’s section was very lacking, but I was happy with the men’s section.

Your average Macy’s store. There were several items on sale when we visited. We got some pretty good deals on mens shirts and womens shirts.
I like using my Macy’s card in addition to the coupons that come in the mail… extra savings!
The store is well kept and the items are neatly organized.
Staff was pleasant and efficient.

OMG zero selection of men’s accessories. Was on the hunt for a messenger bag. I’m surprised (but happy) that the female associate who answered the phone even knew what that was.

Great customer service every time I shop here. Everyone makes me feel welcomed and are very accommodating.

Macy’s is one of the few major chain stores on Maui where you can find woman clothes, purses and shoes at a reasonable price. I find it a good place to pick up tops, jeans or slacks. You can find really great deals when they have 50– 75% off sales.

Hmm, the selection seemed outdated, especially in the junior’s area. When you first walk in you will go through the make up and hand bag section.

Yay!
Got a sapphire ring 75% off and a necklace made by some artist in Oahu for 30% off during a one day sale so I only have good thoughts about this Macy’s location. Plus, the staff was really friendly but not overbearing. The location itself is also really clean and well-​organized, which I definitely appreciated.

Cashiers are showing too much cleavage! What’s happened to the professional business attire look? Management is slacking or is he starring?
It’s so bad here on Maui that even my daughter that is 12 was like mom, how come they dress with their chee chee’s showing?
It must feel uncomfortable for this couple at the One Day Sale on Aug. 22, 2009 when husband was paying to buy a special dress for his wife that was standing next to him and the cashier’s boobs showing so much cleavage.
How come management don’t talk to these women? Or are they not being trained about dress codes?
The bathrooms are usually the cleanest in the entire Shopping Center!

One of the best clothing selections on Maui. Service like I’ve NEVER had in a Macy’s. I asked a question about where something might be and the clerk escorted me to three different areas to look at options! I felt like going outside to see if the sign really said «Macy’s.»

Upon arriving in Maui, I realized I had forgotten my much-​needed belt.
Since we had some Macy’s gift cards with us, and I knew I could find a decent belt, we decided to come here.
I was incredibly impressed with this store!!! The customer service was far superior to the Macy’s I go to at Valley Fair in San Jose. Even though it was the weekend after Thanksgiving, the people working here were helpful and friendly.
Seriously, we need some of that Aloha spirit at the Macy’s on the mainland:)