Pagliacci’s Italian Dining

went in on Saturday for breakfast. I ordered the giant waffle. everything was going great until the last bite when all of a sudden I pulled not one but 2 small pieces of hard plastic out of my mouth. When I brought it to the manager’s attention she tried to tell me that it was crystalized oil or grease from the waffle iron. WRONG!!! I have been in the food business before and I have made my fair share of waffles on a waffle iron and that has never happened to me. Also if there is crystalized oil or grease on the iron that means you have not been cleaning it. To add fuel to the fire the manager (or whatever her title or purpose was) acted like I was taking too much of her time instead of looking at me and sincerely trying to make the situation better. I hope they get their waffle iron cleaned because I wouldn’t want someone to choke on the crystalized crap in another waffle.

Have eaten here a few times, and the food is always good at a fair price. Have had excellent service every time, but as other reviewers have mentioned, the food isn’t anything exceptional. It’s a great place to take a large group because the menu is extensive and the prices are fair. They also feature several specials each day. Great service and good food means it’s a place I will visit again, I just don’t expect a gourmet meal!

We normally go on Saturdays to have the pizza buffet. I would say that the food is very good for the price. The salad bar is good, but there is plenty of room for improvement. Sometimes the eggs are frozen, which is just gross. Sometimes when we go, the baby carrots are white and just not very appealing. The pizzas are really good. If you get there and want a certain pizza, you can order it and they will make it for the buffet. I highly recommend the Oreo cookie dessert pizza. The service is pretty good, they are very attentive and good at keeping the drinks filled. Most of the staff that we have had encountered with are very friendly. I can’t say much about any items on the menu because I have only had the pizza buffet when I’m there. All and all, if you want a good meal at a good price, I would recommend this place.

It is a good place to eat if you want diner food for a fair price. The have specials every day. The fried chicken is very good. They have a salad bar and on Fridays they have pizza bar. Wish they had real mashed potatoes but I’m willing to forgive them for the good chicken.

Sweet people but poorly organized. You seat yourself and the waitresses have no idea who is where and when did they show up. The food is OK, but nothing to write Unilocal about. If I were you I’d avoid this mediocrity.

One of the best family run restaurants in Mattoon. Daily specials, good pizza, great service. The Friday special of AYCE fish & shrimp is tasty and filling. If you’re looking for fancy décor go somewhere else, Pagliacci’s is about good food and service at a reasonable price.

Generous food portions, good prices and fast service. They have an extensive menu including breakfast all day. The chicken in a biscuit I had for breakfast was tasty. The biscuit and gravy, although bland, had a good texture. The coffee had a nice mild flavor to it. The décor was lacking and it was a little depressing eating in a place with plain white walls.

I’ve had better breakfast somewhere else. I had the ham and cheese scrambled eggs on a bed of hash browns and it was like Christian H. described it, mediocre. The hash brown was dry and I don’t like the texture of the egg. There’s just nothing special to look forward to.

Though the service was good and the prices were decent, the atmosphere and food was basically mediocre. It was nothing I hadn’t had before. I give it an A-​OK because it was decent food and the service was good. Overall, I wasn’t impressed. My parents like it though.