Went today 1÷31÷16 to the Sunday buffet. Should have had a large crowd, but only 3 tables in use. That should have thrown a red flag, but it didn’t. Went in, the bar has slots for 6 pizzas, but 4 had empty places. Nothing in them. Time was 12:50, prime lunch time. We were seated, and the waitress took our drink order. She brought it back, and that was the last time she ever came to our table again. We sat thru the rest of the meal with empty glasses. The breadsticks and cinnamon sticks were empty when we arrived and were only replenished around 5 minutes before we left. Not like they were busy, only 8 tables in use when we left. They seem to be afraid to put out anything as if they will end up throwing it away, but when they would finally put some pizza out, the few people in there would take it all and leave nothing on the bar. Then the bar would sit empty for 20 minutes or longer. There was one pasta dish put out while I was there and it lasted only 3 – 5 minutes. When it was gone, they never put another one out to replace it. The pizza pans would sometimes sit there for stretches of time with one piece on them, and they wouldn’t consolidate them onto one pan or better yet, throw them away and put out new, fresh pizzas. Instead, they let them sit there with one or two slices on a pan, drying out and looking awful, hoping someone would take them and they could maybe put out something else. Guess they left it like that so they wouldn’t have to work. The salad bar was poorly maintained, also. I have been to this hut in the past, and experiienced better service, but not much better. The reason I went today was that I was hoping that it had improved since the last time that I was there, but obviously the owners don’t seem to care how this place is run. They need to take a lesson from the Hut in Monroe in front of Monroe Mall, the best Hut in the area. It’s the difference in night and day. This place should be forced to be sold to a new franchisee who wants to keep up the integrity of the Pizza Hut name. Until they do, this place will remain a dump.
Linda C.
Classificação do local: 2 Charlotte, NC
While I love Pizza Hut for their pizza(obviously) and boneless wings, this location BYFAR, has the slowest possible delivery I have ever experienced. Mind you we live no more than a couple of miles away from this location and we have never waited less than an hour and ten minutes for our order. I guess we’re going to have to make our own wings now and go with another chain, this is getting really old… waiting, and waiting, oh wait… still waiting… an hour and 20 minutes later and counting. Well it finally arrived, wings barely sauced and pizza lukewarm. Total bummer!
Uzma E.
Classificação do local: 3 Matthews, NC
We often order pizza from Pizza Hut(mostly plain cheese pan crust) my family likes it. Last month we ordered for delivery. After 45 mins a white guy came. I took pizza and went to get money. When came back he stepped inside the house. I was kinda scared that moment. He was standing inside the house. I didn’t like it. My bill was $ 13 and he asked how much money I want back??? He was really weird Better to pickup ur pizza
Nikki B.
Classificação do local: 3 Charlotte, NC
I wa s craving the creamy Italian dressing dound in the pizza hut salad bar, so dine-in it was! Our sever was very friendly and efficient. The salad bar was ok… lettuce could have been a little more fresh, but the cucumber, carrots, and other veggies were fresh and I love the creamy Italian dressing(yes I know its bad for you and defeats the purpose of a healthy salad but it is so yummy)! Our waitress offered the $ 10 pizza deal to us, but a large pizza is too much for two people and the medium pizza was cheaper so we went with that. The pizza was actually super greasy… I had to do dreaded napkin blotting in order to enjoy it. All in all, not a bad experience.
Nikhil P.
Classificação do local: 5 Matthews, NC
$ 10 for any pizza. You cannot beat it. We’ve always enjoyed our experience here. The staff are accommodating and friendly.
John H.
Classificação do local: 4 Charlotte, NC
$ 10 pizza deal is where it is at! I haven’t had pizza hut in a long long time… I even want to remember the days of the«Book It» club where you would read a book in elementary school and you would get a personal pan pizza as a reward(dating myself now). It was a Friday night and couldn’t think of any options for food that was quick and relatively simple. I was trying to go meatless that night, so the option of pizza came up. Heard about the $ 10 box deal and it comes as a square pizza with 6 rectangular slices(good enough for probably 2 – 3 people depending on hunger level). It also comes with bread sticks and cinnasticks. I know it’s carbs galore, but it was great for $ 10. I’m not about to do it every night, but it was a good deal for the time. I even added an order of the pasta since I was curious to see what it would be like to have pasta from Pizza Hut. The Tuscan chicken Alfredo pasta(minus the chicken) was pretty decent. Now I just need to try it with the protein in it since it was decent without. I called in and picked up… so no hitches. I did notice that the dining room was a bit empty for a Friday night. The buffet was closed, so I couldn’t tell you«yay» or «nay».
Callista W.
Classificação do local: 1 Charlotte, NC
Terrible service! No variety on the buffet! Manager was a prick! Salad bar was empty! No plates on buffet! Not a good experience at all! We won’t be back!