Overpriced and poor customer service. Rude people working the phones. I also did not appreciate how this company charged my credit card without at least asking for a verbal ok prior to doing so. They may actually do good work, but i am choosing to use another company.
Swen S.
Classificação do local: 5
McClintock HVAC is such a top notch company! In early 2015 our 11 year old furnace and AC unit outside died and just needed to be replaced. I received several quotes from 10 companies, yes 10. I was amazed in the differences, not in price but in the process of start to finish and all of the little pieces that go into a new unit. While the price was just slightly higher then some of the others, the amount of detail, craftsmanship, expertise and not cutting corners all pointed to McClintock. I even had some quotes that were cheaper yes, then come to find out the coils were not even from the manufacturer, and didn’t match up! You have to be careful! McClintock showed me the certification sheet and specs with all new parts and that each piece of the AC and Furnace work together to get what you pay for, and get you the efficiency you are seeking(Long term $ savings!). When I asked some of the other companies that were going to install, they could not tell me what was going in new for example, am I getting a new condensation pump with A/C. Well McClintock lays it all out! From start to finish, they were professional, upfront and provide the most superior installation from true craftsmen installers! I feel so confident in my new Trane system. The energy efficient 18SEERAC unit is so efficient and the 98% Furnace is amazing! Again, I only recommend McClintock! It’s not always the price of the system, it’s about the INSTALL, and the little things that goes on under your house or attic that make the difference! 5STARS! HIGHLYRECOMMEND!
Jayson K.
Classificação do local: 1 Charlotte, NC
I called McClintock when my upstairs unit stopped cooling. They came out on a Sunday which is much appreciated. The tech told me that the unit was 3 lbs low on freon. He filled it up and left. One week later it was empty again. Again I call McClintok back and this time I’m told the Coil is dead and must be replaced. Theres not point in putting freon in unless I replace the coil, but due to the age of the system they want me to replace all of it. That’s all well and good but why charge $ 500 to replace the freon and not check to see what the true problem is? I wasted $ 531 for nothing because they didn’t do a through job.
Michael G.
Classificação do local: 2 Matthews, NC
(Occurred last summer, just now updating) Found myself with very simple issue on a ~6-year old unit — exhaust fan(outside) failed. Very disappointed in response I received from McLintock when I contacted them seeking to purchase replacement fan and install myself. The representative insisted on $ 90 service call to determine issue. Them stood behind some policy that they couldn’t sell parts. I understand to a degree but they’ve lost a customer due to their insistence on making a buck and lack of willingness to help or direction to solve my issue. This highlighted how they’ve tried to upsell me on every visit for the past couple years — I overlooked previously because I have no issue saying ‘No.‘ I wound up finding a replacement fan online, thru a willing merchant; installed myself and all is well for a year now.
Sam B.
Classificação do local: 5 Charlotte, NC
From start to finish, the staff and quality of work of McClintock Heating and Cooling was superb. I highly recommend them, and will rely on them the next time I need a mechanical contractor. I hired them to run a gas line from an existing meter, up an exterior wall, across the attic, and down to a new gas hookup in the kitchen. Everything they put in looked great, and the workers did a very good job of being minimally invasive. I had to do very little patching of my exterior siding, and they even managed to avoid damaging my interior walls. I was prepared to have to spend a lot of time afterwards patching holes, but I hardly had to do anything. Also, everyone on the staff I talked with was very professional and competent. The workers themselves, the ladies in the office, and every supervisor I encountered was very communicative, and did a very good job of answering my questions and keeping me informed as the job proceeded. They were even sure to have a supervisor here when the county inspector came by to help answer any questions she may have. Lastly, I always get several bids when I hire work done on my house, and McClintock’s pricing was very competitive. It was near the bottom of the different bids I received, but their apparent competence and great communication from the get-go made the small price difference more than worth it. They also accepted payment over the phone and didn’t expect any payment until the job was completed and passed inspection.
Chad E.
Classificação do local: 5 Charlotte, NC
I was in need of heating and cooling(at the moment, just cooling) for a room over the garage, and after doing a bit of digging, settled on McClintock for the work. While many, if not most, service providers will come out and be only too happy to sell you on something, I found that McClintock took the time to examine the space — and measure it! — and then go over a few options. Before we even determined where to go, they also sent out a technician(probably not the correct term, hope I’m not offending anyone) to make sure that everything would fit. Since we generally work with our own electrician, they also made sure we had the information for getting everything squared away on that end, and they even mentioned the possibility that the room could have some problems because the ceiling was a bit on the low side, but that they didn’t expect it(not being sure if it was originally permitted). In the end, everything went smoothly, except for the fact that having two different contractors pull permits was a pain, but that is the county’s fault, not theirs. McClintock worked to get the permits finalized, and didn’t expect to collect on the final bill until it was all settled. They even sent their technician back twice to figure out what was rattling around in the unit and causing me to think something was broken. Everything now works great, which is good as we might need to have them check out the main system in the house soon.