Matthews Alterations & Cleaners

I have used Matthews Alterations for several years now. I am always very pleased with the service. I have been sewing of over 40 years and could do my own alterations, but don’t really have the time. The cost of getting them done here is very reasonable. My alterations are always done perfectly. The owner is an expert in what she does. She has suggested additional alterations to a few of my garments that have made them look custom made. She completes the work in just a few days. I highly recommend this alteration shop.

Why does this place not have enough reviews? I just have to rave a little bit about the service and great work this place does for alterations. I went on a whim on Blanka’s review below… bought a super expensive wedding gown, so I was a little hesitant taking it to a local (non-​bridal) place for alterations for my wedding gown.
Laura couldn’t have done any better… I had her do a bustle, bust adjustment, hemming, and she did a GREAT job at a very reasonable price. It probably would have cost me a lot more if I took it to a bridal boutique for alterations. Don’t hesitate to try Matthews Alterations & Cleaners :-) :-)

I would like to first make note of my FIVE star rating. I am not easily pleased as I truly believe and feel that businesses have to do what they are there to do which is PLEASE the CUSTOMER (as long as the customer is not an IGNORANT individual trying to give them a HARD TIME, I commend those who are still good with these people as well.
NOW TO THE REVIEW:
I was the Matron of Honor in a friend’s wedding on March 9, 2013 in Dallas, TX and my husband and I are new to Charlotte, NC so we have to start all over to find a cleaners, tailor, doctors, etc. (you get the point). My dress was «custom» from a boutique in Dallas, TX where they made the dress according to your measurements which mine are very UNNORMAL 36−26−42. The dress was $ 275 with shipping and when it arrived it smothered me (they sent a size 16 and I have NEVER worn a 16 in my LIFE). I went to SEVEN — YES SEVEN tailors in and around Charlotte and was told that the dress had to be taken apart and put back together in order to fit me because they needed to take about 16 inches from the dress from different areas in order for the dress to fit my Original Coca Cola bottle figure and the cost would range from $ 225-​$ 300 which would put this HORRIBLE dress in the price range of $ 500 — $ 600.
My LAST and FINAL stop was to Matthews Alterations & Cleaners (my husband suggested we try them because we see the place every time we go to Costco). I didn’t express to them the price I had been given at the SEVEN other alteration shops I just tried it on and spoke on the HORROR the dress is causing. Laura Tran was so Funny, NICE and understanding. She laughed with me when I put the dress on and it fell to the floor when I stop holding it up. She put pins everywhere and told me to come back next week which I did and tried it on again, it had to be worked on again and I came back the third time and you would have NEVER thought it was the SAME DRESS it was ABSOLUTELY PERFECT and after all that work I didn’t care how much it cost and OVERALL it only cost me $ 60 I could not BELIEVE it. I gave her a $ 40 tip because I just couldn’t believe that she took my dress apart and put it back together so PERFECTLY and HUMBLY and was so NICE to me and my FAMILY in the process.
This is my family NEW Alteration shop DEFINITELY!!!

Great service on alterations! Very good with their dry clean service also. Services are at fair price, I’ve been going to this shop for several years now and have referred a lot of my friends here!