Fairfield Lakeside At Moriches

THE WORST. Please save yourself the heartache, and don’t let Mom and Dad move into ANY Fairfield property in Suffolk County. The service is absolutely shameful. The managers of the property my mother was in, Fairfield Lakeside at Moriches, are nice enough people, but many things were never installed properly in her apartment, ie refrigerator, dishwasher, closet doors, storm windows. And from the very beginning, the parent company has been extremely negligent and impossible to deal with. They actually sent my mother court paperwork instead of calling me to rectify a monetary issue, which would not have happened if they had paid any attention to my explicit instructions to send all correspondence to ME at MY ADDRESS, not to my mother’s address. They can’t follow the simplest instructions, and nobody there seems to be smart enough to dial a phone. And when I try to contact the main office to take care of the paperwork to cancel the lease when my mother had to be moved into an assisted living, the people are as rude as can be, I get nothing but a runaround and a snippy attitude for two days, and if I try to get anyone to do their job, they actually HANG UP THE PHONE rather than make things right or, GOD FORBID, apologize. It’s DISGRACEFUL. I would never recommend this dump to anyone, or any of their other properties, purely because of the attitude of the parent company. FAIRFIELD: You are NOT the only over-​55 on Long Island. I will be pointing all my friends with elderly family members ANYWHERE but Fairfield. SHAME ON YOU!