Pinwall Cycle Parts

I needed a replacement fuel tank for my motorcycle; bought 2 (1 black, 1 red) from Pinwall in case one had an issue. Made a service appointment to have the red tank installed and my rear brake pads replaced. Was quoted 1.5hrs. Dropped bike off Wed at 10am, and said I’d need to pick up by close on Friday for a trip on Sunday. Got a call at noon on Friday saying they’d installed the wrong tank (black, not red) and didn’t have the brake pads… and since they hadn’t checked before Friday, they didn’t have time to get them. Went in to get my bike back, and the bill was for 3 hours instead of the 1.5hrs I was quoted.
In short, I was charged double the quote so they could do half the job wrong and not do the other half at all. The only reason Pinwall gets 2 stars instead of 1 is that they did have the tanks in stock.
I ended up taking my bike to Northern Ducati/​Triumph in Akron to have the brake pads done on that Saturday; they are a mind-​blowing 5-​star shop.