Xtreme gym

hmm their was no, NO stars so I was forced to hit 1.
This gym, although closed now (we can all see why. Check other locations as well, merrick, bellmore reviews)
was the worst managed gym ever.
The owner was extremely nasty too.
The one time I went to this one, it stunk inside of paint… they decided to paint, while people were working out. (???) it was PUNGENT TOO.
It almost affected my taste and felt like I was breathing in something harmful.
One man on a machine said to the owner, why are you painting now? Why dont you wait til the night time? and he wasnt nasty at all to the owner, the owner, give him the finger and said, «thats why» then the other guy said something but I couldnt hear him and I hear the owner say, get the fuck out then.
I was like ??? OMG.
talking about NOT caring about the people who PAY YOUR SALARY. LOL.
wow wow wow.
I also had issues at the Bellmore one — every time it rained, it really rained.
it was INSIDE the gym all over the floors. and the ceilings looked like something was going on, so much water, I wondered if they had mole.
I went to merrick which was the best one of all 3, and the BEST is still a one star.LOL.
the staff was nasty. but I am sure dealing with a jerk as a boss makes them hate their jobs. so in some ways, I felt bad for them.
then you had the staff changing rules on you without anything documented., Like I had child care for $ 10 unlimited… then they kept charging me for 3 kids. and I only had 2, then when I switched gyms. they were telling me I had to pay $ 2 a child. I was like? huh? I Have unlimited childcare. they said NO such thing. and they were trying to force me to pay $ 2 a child. I was like, this is ridiculous.
then they changed the child care to only 1 hr limit. I am worry but when was that put in place? My workouts take 1 hr and 30 min. I would have to cut my workouts short now.
I mean, this place was so poorly managed. it was just a shame

One star is one to many !!! This is the most dishonest company I have had to deal with. They misrepresented the cost of a trainer. who would pay $ 900 for 20 training sessions. They wrote on the contract in pencil the cost of the training after the contract was signed and then took over $ 100 more out of my account that what was agreed to. Stay away from this gym… tell all your friends and family to run the other way. The customer service people are rude, uncaring individuals.

Find a better gym elsewhere…
Smells, dirty and equipment is old and broken.
After years of being a member, I called to cancel three times but no one would return my calls. They placed my bills into collection for $ 234., find another gym…

Was going to this gym for about 2 and a half years. I liked the fact it was never really packed and it was very close to my house. Other than that this establishment was easily one of the most unprofessional environments I’ve ever experienced. If you forgot your gym key the person behind the desk (no matter who) would always sigh, and give you some sort of attitude when all they have to do is type in a name… –Sorry for interrupting while you scroll through Facebook– There were constant leaks in the ceiling, your lucky if the hand sanitizer is full, the water fountain pumped it out at room temperature, the weights were broken (some dumbbells would have the rubber casing flopping around) equipment was thrown everywhere, broken equipment was just stored in random spots. It goes on an on.
One time my friend was doing pull downs with a rope, the rope always looked sketchy but there wasn’t another one available (cuz it did not exist not cuz someone was using it) mid pull down the rope snapped an the connecting metal end hit him in the face.
However worst of all, the one thing that made me write this review is the fact I went to go to the gym yesterday an there was a sign saying «closed for today, performing maintenance on lighting fixtures» I get an email the next day telling me the gym has closed down. What?! How can someone do that?! No warning, no nothing. I was skeptical if the gym was closing cuz I heard rumors. So a few weeks ago I asked a employee if it was an she said «I don’t know» while texting on her phone. Also I already got billed for the full month. Thanks xtreme!
Whoever owned this establishment is a terrible person. They clearly have never run a business properly in their life. I say «whoever» because the owner was NEVER there. I’ll never go to another xtreme gym again, whoever owns the organization needs to step their game up an learn some customer service…

do not join. they are crooks and all have the worst attitude. cancelled back in january and still getting billed… like the rest of the people. consumer affairs has been notified as well as bbb.

AVOID THIS GYM AT ALL COSTS!!!
I joined this gym the 1^st month it was open, before it got taken over by xtreme… so i was going there pretty much since day one
the staff here absolutely sucks, my credit card was stolen 2 days before my payment was automatically charged to my card, so since my bank cancelled my card, the transaction didnt go thru, and they hit me with a $ 25 late fee…
ok so a $ 25 late fee, kinda sucks, but thats not even what im upset about, i went in to see if they could do anything for me and the girl tells me i need to speak to a manager, of course no manager is there, she takes my info and says the manager will call me, a week goes by, no phone call, asked again, takes my info again still nothing
so this time i called the gym to see if a manager was there, the girl says no, so i called the other 3 locations they have and there wasnt a manager at a single location! what a load of crap, the manager wouldnt even speak to me regarding the issue, i cancelled, a gym with a management like that doesnt deserve my money

this place is a rip off if you cant cancel your cancel your account unless you can prove you moved far away from the gym and the late fees are ridiculous i owe $ 620 and i haven’t been to the gym in 3 months and its $ 30 a month

Do not join this gym or any Xtreme Gym. They ara all affiliated. We gave a 2 month notice to cancel when we left. It is 3 months later and we are still fighting with them to cancel. They say they have no dicumentation, so we send them documentation, They say we did not give at least 1 month notice, so we show then documentation of 2 months notice to cancel. They keep billing our credit card and we keep disputing the payment. We call the gym staff and Managers and they are worthless. Good luck getting a phone call returned.