Shower Door

My experience at first was excellent. I called explained my needs about my bathroom and was warmly greeted, then scheduled and the gal followed up. The next week for the actual apt I was called and told many things a customer does not need to know about the intricate workings of a businesses problems. I was told they are short staffed, someone called in and they have to reschedule me again not their other customers as its been some time I have used them. The professionalism on the phone was non existent, the language and verbal discussion caused me to terminate the phone call and end my relationship with this company who used to be great! I am not sure the owners/​managers are aware as I asked to be connected with one and I was told no. I also called the other locations and was told there was nothing I can do and that is the way it it. I am guessing that the woman i interacted with was unhappy, having a bad day or just not interested in customer service because the phone is your first representation of your business and this was not a good experience. I called a competitor and they remedied my bathroom and said they had nothing t say about this place except they get a lot of their customers with «problems». Beware… I was cancelled and wasn’t treated professionally. I would go elsewhere and I also would have checked with online reviews before had I not been a customer.

Just horrible!!! Do not buy from them. They do not stand behind their product. Inferior glass.