Massapequa Taxi

If I could give zero stars I would. I have lived in massapequa my whole life and watch the company slowly decline through horrible condition cars, badly quoted wait times and the cake topper rude unprofessional service. My inspiration for this review was a story similar to others, I called for a price and told them where I was and was asked «if I was actually there or wouldn’t be there when they got there» meanwhile was only calling because my car broke down and it was 1 am and resorted walking to the train instead of dealing with their pissy attitude. On the contrary I refer Five Star for anyone living in the Copiague/​Lindenhurst area they are always pleasant ON TIME when u have a train to make and have really nice luxury cars. I hope massapequa taxi goes out of business or gets baught out instead of wasting valuable space and being a detriment to area.

Horrible service. We called to get a ride home and they asked us numerous times where our locations was. Extremely rude and unprofessional. Please call another taxi service if you can

Avoid like the plague. Seriously find any other company.
I had a train to catch and on our way the driver goes out of the way and picks another fare up (this is the company policy and happens often). Then we get there with a few minutes to spare and I go to pay with a card and he says his machine is out of order when I can clearly see it on and the company says every car should take card. So I ask him to drive around to the ATM, which is now gone, so I go to CVS and get cash back to pay the man, and then there goes my train leaving without me. Bye bye…
Stupid policies such as $ 2 per additional person in your group, most of the drivers seem like they don’t want you in their car. Unfortunately there aren’t too many options in this area so a company as garbage as this can survive.

Since moving to long island from Brooklyn I have to use this company a lot. Most of the drivers are great, some have been downright rude and nasty. Expect to be told it will be 10 minutes and wait closer to 30 minutes half the time, the other half they are right on time. What really prevents me from giving them a 3 or 4 star rating is my experience last night, me and 3 of my friends took a cab from my house to a bar that is literally a 3 minute drive and were charged 14 dollars, apparently they charge 2 dollars per person plus the 8 dollars to take use there which is just RIDICULOUS. When I called to ask they said it was «company policy». I will never use this car service again for anything more then I ride for just myself to and from the train station.