Grand Bicycle Center

Came here today, because the electric bike i bought the pedal hole was too small, and i can’t install the pedal, so the owner offering me to change the part of the pedal hole. Now i can use the bike and surely will be back if i need something!

I bought all my bicycles this summer from this shop and I must say it was a very enjoyable experience. The prices are definitely priced right and me and my kids are enjoying our bikes very much. I love my pure fix bicycle and they are so accommodating with any questions I had. Dean was definitely helpful and even helped in mounting the bikes to take safely home. Definitely would recommend this place.

Subpar but quick, inexpensive service.
You just have to pay attention to details and make sure that work is complete and correct. If you are not knowledgeable about the work, you may not know what to look for. For example, needed an overhaul but later noticed that the chain was not de-​greased and lubed. Also was given a woman’s saddle instead of men’s. Returned the following day to ask for replacement saddle and was told that store policy is no returns but exchanges or credit instead. After discussing it with Chris, he found a few men’s road saddles. One was used. Agreed on a fairly new men’s seat. Was interrogated about it not being a woman’s saddle. Specialized has different symbols for men’s and women’s equipment which store employees were not knowledgeable about. Was also interrogated about how much riding I had done since I picked it up to get the chain dirty (impossible to do from one day to the next!). In the end, got the saddle replaced and chain lubed but not de-​greased.
This local bike store seems to be good for basic service and repair, anything more seems to be above their skills and abilities. Cheap service and unfriendly staff, will not likely return. Local bike stores in Astoria, such as Bicycle Repairman, or Manhattan, like Zen Bikes, are pricier but more skilled and have better customer service.

This is my first time to a bike store ever and I absolutely had an amazing experience. Everyone was so friendly and nice. Joel helped me a lot and even fixed some parts of the bike when I didn’t even ask for free. I ultimately choose to fix the entire bike since there were many problems.
This is an amazing store! Staff are super friendly and amazing. Highly HIGHLY RECOMMENDED! :) 5 STARS!

I was pricing around bike shops to give our bikes a spring tune up. A sign in Grand Bicycle’s window advertising a great price for bike tune ups enticed me to call, but the customer service we received is what has made me a fan and promoter of this bike shop. Not only did they do what they said they would do, and they held their quoted price without upselling me, it was ready for pick up the very next day AND they fixed my son’s bike computer without our asking, and he didn’t charge me anything more for it. We’re sold!

I love these independent shops. You get the best care and attention. Took a couple of bikes in to get a tune up and added a few things. They were so nice and helpful and didn’t try to up sell you on crap you don’t need. I also needed a bike rack for the car and they came out looked at the vehicle showed me a couple options and after purchase showed me how to put it on and secure the bikes. Heck they even insisted I take pics or video to help with my tutorial.
It doesn’t get better than that! Like most businesses they wished me well and said I could call or come back if I had any problems. The only difference with them, their sincerity.
Thank you Grand Bicycle!!! n

Great shop, mechanic will always go the extra mile to explain what he will be doing or what needs to be fixed, etc.
They are not the type of shop to charge you for every little thing they do. If you get your spokes fixed and buy a tube they will install it for free sometimes. Its the little things like that, that set this business apart.
The only downside to this shop is that they dont carry too many highend products, for example, if your looking into shimano roadbike parts, shimano 105 is the highest they will go with things in stock, they can order duraace or ultegra if need be. The reason im not taking a star away for that is because i lived in maspeth my whole life and i know the community is not really into competitive cycling, thus high end products would not sell very well, which is why they probably dont stock them, but can orde them.

Another satisfied customer here. I bought my mountain bike from this store before so I decided to get a hybrid bike for my transportation to school. I explained my situation to Chris and he helped me picked the perfect bike. At a good price too! Definitely will keep coming back from all my cycling needs to this store.

When I first stepped into this shop a few months ago, it was to have my wife’s bike (which I’d been using to commute) checked out, and to see if I could get a longer seat post to accommodate my tall frame. I had no idea that I’d end up buying new Specialized bikes for the both of us, but the folks there did a great job of helping us choose the right bikes for our sizes, and now we regularly travel together with our kids in tow, as well. The guys there are always ready to help us out, and almost always at no charge, at that. So thanks Dean, Chris, and Brett (hope I got all your names right, if I didn’t, I’ll fix it up) for all your help. The kids will need their own bikes soon, as well, and you can bet we’ll be coming by to get them from the Grand Bicycle Center.

Great local bicycle shop on grand ave in maspeth. Had my bike tuned up there. Price was reasonable and they did a great job. Bike did 28 miles just fine on the NYC bike tour a week later. Good selection of helmets and I got a good deal on a car trunk bike rack that was on sale. Their mechanic installed it and showed me how to remove and Re-​install it. Overall a great place.

My husband and I were here yesterday. The first time was when my husband brought over my bike to have it checked out because it was making strange noise. They thought him funny because he was riding a woman’s bike. But that’s a story for a different time. This review is for yesterday’s service.
My husband arrive there first (with my bike) to finally purchase a bike for himself. Mine was too small and was causing him discomfort; knees and wrist. I arrived much later by foot with our children’s trailer/​stroller. They were quite friendly. Unfortunately our trailer was too wide so I never got the chance to step into the shop. Because of that the owner, I believe, brought out the bikes that were suggested for my husband. They were beautiful bikes. The first was a road bike. We absolutely loved the paint on it. But since it lacked the suspension we couldn’t say yes to it which got him to bring the next one. It a was hybrid with rugged wheels. I had to say that for me it was love at first sight. Made my bike (which I’ve gotten the chance to ride three times max since it was bought) look dull. And I LOVED my bike. We got necessary essentials to discern our worries over possible theft with locked parts and a heavy duty lock for the new bike. It didn’t take forever.
My husband went back again today to have fenders installed. Very quick process. He’s happy with it.
The guys were friendly and helpful. We would definitely be coming back here as often as we need to.
My husband would like to point out that inside was a bit gloomy and need more light. His words. I wouldn’t know I was outside the whole time…=|

The staff is super nice and kid friendly. I would definitely recommend them!

Even though I live closer to a certain bicycle shop, I decided to go to this shop because of all the positive reviews about Dean and his knowledge. What do I get when I arrive there? Great service from attentive sales people and they were quick too. In and out took about 20 minutes and off I went with a new Schwinn fixie. I can’t wait for the weather to improve to get out and ride.

I had been using Tony’s bike shop in Astoria for a few years, which is a good shop. I had been looking for a new shop for a couple of months, when I was on Grand Ave and saw this place. I needed a wheel trued and a spoke replaced on my road bike, so I brought it here. They provided a great service, prompt, and for a good price. A couple of weeks later my bike needed a tune before I ride a century. Brought it to Grand Bicycle Center. Wow! When I picked it up it looked like a new bike, everything was clean and freshly lubed. Rode it the next day and it was spinning better than it ever has. Made my $ 1500 bike feel like a $ 10k bike. These guys are GREAT. They truly take pride in their work/​craft. Will be giving them all of my bike business for life. Bound its so much closer than Astoria for me.

Super happy with this place and my purchase. I’m sure I’ll be a lot different than other reviews since I bought the only cruiser bike they sell. It was perfect for me and sitting outside the front of the shop calling my name. My boyfriend bought a bike online and had brought it here to get it tuned up and to buy add-​ons and have them put on. The service was prompt and helpful and they got his bike hooked up pretty quickly. He had to go back once to ask them to change something and they did it with no problem. I haven’t had to go back for my bike because I’ve had no problems. The bike I bought was priced so nicely and I couldn’t say no. They prepared my bike but seemed to have forgotten to put air in my tires. The tires were supposed to be 45 – 60 and when I checked them they were at 20 (the day I took it home) which was a little annoying because they should have checked that while preparing it but it really wasn’t a big deal, people forget. Anyway, I’m definitely keeping this place in mind for December when my boyfriend’s birthday comes around because if he is still really into cycling at that time I’ll probably get him a really nice GIANT road bike from here. I’m sure we’ll be back for maintenance and add-​ons before then though.

Went in last week to look for a new bike and decided to check out Grand Bicycle Center because of all of the good reviews. In short: our experience was great!
As soon as we walked in the door, someone came up to help us find the right kind of bike for our needs. In my case, commuting to work and biking for pleasure are my main concerns. No problem. The person we talked to immediately knew what kind of bike would be within our price range and right for our needs. After some discussion he let us go for a ride around the block with the bikes.
The bikes were great so we decided to buy them. While at the register, the clerks offered us the kickstands for free (who knew they were extra?), then offered us a free bike lock. After some chatting and the basics from them, we walked away happy customers.
Definitely would recommend GBC to anyone looking for a bike.

This is the best bike shop there is. I’m not a hipster yuppie bike enthusiast, but I’m from the neighborhood and everyone bought their bike from Grand Bike Shop growing up. They always did the right things for everyone.
I recently went in to the bike shop looking for a Bike trainer. Dean was extremely helpful and recognized me from the neighborhood. They do the right thing here. I bought the bike trainer but I decided to return. He returned the money to my credit card and presented no problems. He even offered a nice discount on a new bike if I wanted one.
This place is first class.

I just lost so much respect for this place.
I consider myself a loyal customer, bought my road bike here and referred my sister to buy her road bike here as well. In preparation for a big ride, I brought both bikes for a basic tune up along two wireless cyclocomputers for them to put on while tuning up the bikes. Both bike took two hours. Two hours for a basic tune up. Yea, I thought that was pretty ridiculous. The older gentleman took the cyclocomputers without telling me upfront that there will be a charge. He just told me it would an hour for a bike. Came back for the pick up, no charge for the bikes, but it will be 20 bucks for the computers. I was shocked to the point of silence. Just paid up and left, still shocked and speechless. After driving for a block, the anger hit. I pulled over and brewed. I was just conned! Who the hell will charge for putting on a wireless computer, without letting the customer know! Whatever happened to customer service and transparency! Who the heck will pay that price! If he had told me upfront about the cost, I would have just installed them myself!
Again, just shocked considering my sister and I gave them a couple of grand in business by purchasing our bikes from here.

I bike to eat, I eat to bike.
That’s right-​I find an awesome place to chow down, and I bike there. That way, I get some exercising in, and I get to splurge without feeling fat. So when it came time for my sis to get a new bike (the one she got from Target broke within a few months, so it was 250 down the drain), one of our friends recommended us to go to GBC.
The boss, Dean, was extremely helpful and accommodating. He sold my sis a 2012 Specialized Road Bike for a damn good price, like a boss. I upgraded my tires for an ok price, like a boss.
They have catalogs, and if you like a particular bike that they don’t have in store, they can build one for you so that you can test ride for a $ 200 deposit. You’re not obligated to buy it, so no pressure.
I really regret going to Bicycle Habitat to get my Specialized hybrid. It’s so far, and my sticker for free tune ups came off! GBC is much closer, friendlier and more helpful. Although I don’t trust Dean’s comment about riding 100 miles on my hybrid, I will definitely go to GBC to upgrade my bike. I feel that with my hybrid, I will never be able to catch up with friends and sister who have the fancy bikes.
It’s true that Manhattan may be the mecca for bike shopping, but GBC definitely beats the city in terms of service and price. My next bike will be a Specialized road bike, and GBC, here I come, like a boss.

Needed to find a good bike repair shop. Called around to ask how much a tune would go for. Noticed that Grand Bicycle Center had a lot of positive reviews on Google. Decided to go with them and was glad to do so.
Very friendly all around and phenomenal service. I spoke to Joe who was very thorough in his recommendation — turns out I went with changing the sprocket and chain instead of the tune up, which I may do down the road. It’s going to cost me $ 60 including $ 20 for labor. I also wanted to replace a tire and asked for them to show me how to repair a flat. Very amenable.
Say hi to Joe and Dean when you visit Grand Bicycle Center. Guaranteed you will not be disappointed.