Ohio Bureau of Motor Vehicles

Let’s give credit where credit is due!
This location proves the stereotypical licensing center experiences wrong! I have visited here two times over the past 5 weeks, as we recently relocated to Ohio. Ohio has multiple locations to visit in order to properly transfer everything. This could be overwhelming, however Nancy, at this location was incredibly helpful and walked me through the proper steps. I returned today in order finish and lucky me, I got Nancy again. Again, she was so pleasant and helpful. Of course I had to visit the Title office next door and return. This time Mandy was right there to help me, without having me wait again. She too was so kind and helpful. For such a painful process, this location, including the Title services know how to work efficiently while being pleasant to all of us that are totally lost in the processes. Thank you Nancy and Mandy!

This BMV is separated into two offices. There is a title division, and an everything else division. I wouldn’t recommend coming here on lunch, unless you’re prepared to spend your whole lunch here, maybe longer. Every time I have been here, they have been fully staffed, and they make do with the space they have. Since this is the only BMV in mason it can get pretty crowded. There has been a few times where I showed up, and there was nowhere to park. Other than the office being too small for the crowds, I think it’s a good little BMV. The staff is polite and friendly, and they allow you to skip the line if you forget documentation and have to return later. Whenever I show up, I just bring everything I have (birth certificate, social security card, second grade report card). They have special plates as well, and even offer free registration to special veterans with certain medals and situations. There is usually plenty of seating, and the temperature is always comfortable. Reception on the cell phone is also good. You will need it if you are waiting for any amount of time.

Went around 4 pm for registration stuff. Place was empty and the woman who helped us was super friendly. We were in and out in ten minutes — I just wish they took cards like the rest of the modern world.