U S A Automotive Speed and Machine

First off, this is a revised version of my original post. Seems in the first one I was a little upset and called him some names for which I’m truly sorry for. I shouldn’t have, so today he threatened to sue me for deformation of character. I was looking for a good auto shop that would be honest and fair priced. Short and sweet is this. I have owned Foothills Pest Control here in Blount County since 1997. I met the owner Mike and hired him to place a new O’Reillys remanufactured engine on April 28t. He didn’t have to take the old one out, just put the new one in. He gave me price of $ 500. Big mistake by me, didn’t get it in writing. It took him over 4 weeks when he said he would roll it out in one week to install the motor. More excuses than I can count on two hands. But, to give him some credit, I did say don’t rush it, because I need it right the first time. I told him, order parts and I would pay for them, so he was not out of pocket. Wanted the best parts as this truck was going to be a service vehicle for my Pest Control company. Basically said, don’t want to have to raise the hood for several years. When the truck finally rolled out, I never doubted h. AGAIN, was looking for a good, quality work, and someone to stand behind his work when something breaks. He assured me, he would take care of me. Have a two year labor warranty. Within less than one week, my technician called, Said truck just stopped, and made. some load sounds, and when he raised the hood, some type of fluid was all over engine and on the ground under truck. We assumed new motor had blown, and had it towed back to Mikes shop. Waited overtwo weeks. During this time, Mike called. He suggested, that instead of getting O’Reillys to replace or pay him to fix it under there warranty, (because they don’t pay to quickly lots of red tape and paper work) that we take an old engine I had purchased prior, 4 parts/​brackets, bolts, ect. that I let him pull motor and get O’Reillys to give me a full refund of $ 2200, pay him another $ 1200 – 1500 rebuild old engine & save me $ 500 – 800. After agreeing to this, several more days went by. I dropped in to see if there were any progress. Mike was not in, but two of his young men were. I wanted to see for myself. In less than 15 min my self, and a fresh out of school, new ase certified diesel Mechanic and a 17yr old shop hand, figured out the only thing wrong was the new coil pack had gone bad. The sad thing is, it was the 17yr old that figured it out first. The so called oil leak, was no more than the power steering pump lid had been left loose, during repairs and had vibrated off during the few days we had it on the road and was the fluid seen pouring out from under the truck. I took the truck home, and spent all evening under my truck cleaning fluid off of it and began to discover many things I paid for we’re not done at all, or where never completed correctly. The First, transmission mount only had 1 bolt in it. Seriously, its a five speed. 2.) was supposed to have put new transmission seals in, makes since, while engine is being installed since trans is out during motor replacement to put in new seals. a new seal replacement is minimum of $ 500 labor if it goes bad and you have to replace it. Seals are less than $ 50. 3. Transmission was leaking fluid. Was also charged with front end service, you know, grease all moving parts in steering system. Ever grease fitting, being a 1993 4×4 had so much gunk on them, you couldn’t even see one of at least 8 – 10. Obviously never serviced. Even after we figured out the motor was good, he continued to say, let me pull it and get O’Reillys to refund my money and let him rebuild the old motor so he could make me $ 500 – 800. That makes no since to me, and my opinion, he was going to _​_​_​_​_​_​_​_​_​_​_​_​? O’Reillys. You fill in the blank. That’s jus not right in my opinion. The manager was going to refund my money no questions asked, because of the inconvenience. It was supposed to have been evaluated by a mechanic «Mike» before they did anything. There is more, but this story is becoming to long. Called Mike, wrote him a letter, and noted what I had found I asked him, fix my trans leak, and make sure truck was right, and told him I would give him another shot, and he agreed, (verbally) i would allow him to work off in labor, what I had felt i was over charged n time and money, around $ 1500 which I though was more than reasonable rather than refund my money. Left truck for two weeks waiting patiently to have it replaced. Never got done. I have a written 2yr labor warranty. don’t want it to happen to someone like my mother or yours. PS Mike, I spoke with my attorney this afternoon, and verified this statement has NO grounds for suing me for Deformation of Character. I have a right in giving a rating on people/​businesses l fell didn’t do me right.