Post Masters LLC

Exactly the same experience as all the other reviews. Paid him to put up and take down Christmas lights. He put them up when he said he would, even came back out to fix a string that blew down from wind. I was impressed and very happy with the service we had received thus far. Then it was time for the take down. Said he would come out that weekend, never showed and never heard from him again despite several text messages/​voicemails. My husband ended up having to get up on the roof himself and take them down since our HOA has a deadline for removal and it was obvious Mr Glenn was not interested in following through with his end of the deal. Too bad, he could have had our business next year as well.

This was our first Christmas in WA and we were thrilled to find someone to put up our Christmas lights. While the price was more than we had paid in the past (for a much larger home), it did include installation and tear down and since that’s just not what we wanted to do, we were happy to pay. Shawn was great in telling me (based on a texted pic) how many lights, clips, etc. that I needed. Got the «Merry Christmas, God Bless» texts… I thought it was all good. I was out of town when he put the lights up, but everything went smoothly — they looked great! We received a lot of compliments from our neighbors and were even talking about getting a group together (for next year) so he could spend several days in our community and do a lot of homes in one place. Great for us; easy enough for him.
Right after Christmas, I contacted him to schedule a time to take the lights down AND to also get on the schedule for NEXT year. Said he would «try» to be there that weekend (early in January); no show, no call. I kept texting him and he said something had happened to his phone and he had just gotten a new one — still no commitment to take the lights down. I have been texting him periodically and now, he’s just not responding at all. Last week, my husband called and said, «hey, if you are not going to take them down, at least let us know that so we can make other arrangements.» Nothing. So, while everything was good on the front-​end when he got paid, he just didn’t bother to show up on the back end to take the lights down. So, now we are looking for someone to take them down (neither one of us are roof-​climbers!).
I am really disappointed, because he was so easy and accommodating to work with, and he would have had our business, and that of many neighbors, for years to come. I can’t give him an «I hated it» review, because of the courteous way he treated us in the beginning, but I would not advise anyone to do business with him, because he just doesn’t follow through. :(

Our story is Dolly’s, almost verbatim. Paid $ 250, Mr. Glenn never returned to remove the lights and won’t respond to our repeat attempts to contact him. Bummer knowing our situation isn’t just a fluke for the guy.
In a world where digital word of mouth spreads reports of bad experiences with companies — let alone reports of fraud — like wildfire, one has to wonder what in the world is going through Mr. Glenn’s mind. Next stop: the Better Business Bureau.

The Worst Experience we have had with hiring a contractor! We hired Post Masters LLC for installing the Christmas Lighting at our home on December 2015. He quoted us 200 dollars for the Installation/​Removal of the Christmas Lights. We paid him upfront the 200 dollars plus 20 dollars at the day of installation. We contacted him several times with regards to the removal of the lights. He NEVER responded. We tried sending him emails/​test msgs to which he never have responded. The owner Shawn Glenn is a fraud. Cheating customers, running away with the money. Save yourself from him and his company. The owner is Shawn Glenn, Marysville, WA.