Shriji Travel

I have used Shriji in the past but a recent experience with a complicated booking reinforced my faith in their professionalism and integrity. I had booked an earlier ticket with a different travel agent and had to cancel at the last minute due to a family situation. The other agent made things difficult by not helping in anyway and in turn losing me money in the process. Finally after many calls to the airline directly, I was issued a credit for the cancelled ticket. Recently when I planned to use the credit I realized it would be complicated and result in further loss of money due to archaic rules imposed by the airlines!
I finally called Jignesh at Shriji having worked with him before and knowing he was an efficient and straightforward person. As expected Jignesh promptly booked me a ticket meeting my needs (multiple destinations). He went above and beyond and dealt with the airline directly and negotiated with them to waive a couple hundred dollars in fees and allow them to keep the booking which included partner airlines (this was not allowed as per the rules of my credit voucher). My out of pocket expense was minimal and the credit issued on the earlier ticket was applied entirely!
These days when you can good find deals online, one wonders why a travel agent is needed. In my opinion, Jignesh proved why a good agent is invaluable and can do wonders for you and save you money… not to mention peace of mind!
Suffice to say my family’s future travel plans will always include Shriji. Thank you for the great service!