Unsatisfactory. I suspect that five to eight years ago this business was on point, but the current business is a dim reflection of a better time. I should have taken my PC elsewhere the moment they explained to me it would be three to five days before their single technician was available due to vacation. I received this news after they had charged my credit card for the inspection fee, so I stuck it out and told myself I was supporting a local business. Monday I received a voice mail explaining the tech needed further information. I quickly returned the call and was Immediately placed on hold, oops disconnected. I placed another call and played the«please hold… how can I help you game» for four or five minutes. Later, after classes had finished, I reached the tech, and he explained to me he could not find anything out of sorts with rig. I listened and offered further details explaining the problem resulting in a mysterious«crowbar» diagnosis(had to google that one for an actual explanation). Today I picked up my PC. I returned home and put my computer back together… nothing. The exact same reason I sought assistance in the first place. I am back to square one and will be taking my PC to a chain store. Avoid old men in cigarette smoke filled offices and avoid this business.
Don R.
Classificação do local: 5 Maryland Heights, MO
For some dumb reason, my office considers me the«IT Guy» simply because I know a couple of ways to Photoshop heads on to bodies of Power Rangers. However, I do what I can and try to solve any problems that come my way. But let’s be clear… I ain’t an IT guy. Just a normal human. If you’re looking for an IT guy, then get your motherboard down to J & B Technologies. These guys will fix you up. I have used them over the years for installations, repairs, and just general questions. I have even had them on site to prove to my coworkers that I’m just an idiot with mere photo-cropping skills. Their turnaround time is good, and the price is fair. Although I have never purchased equipment from their store, I have noticed that what they have on display is souped-up and ready to get you moving. Give them a call, and they’ll get you fixed up so that you can get back to surfing the net on company time.