I scheduled an appointment with Clog Commandos last year on a home that we had just purchased. Based on the sewer inspection, there was some significant buildup in our pipes and a complete flush and clean was recommended. Around the time of my appointment, we had severe thunderstorms in our area with a significant amount of rainfall. The owner called to advise that the company had been inundated with sewer backup issues from the heavy rains and asked if my appointment could be re-scheduled so they could focus on those in need. We rescheduled the appointment for just a few days later and after their normal business hours. They arrived on time, completed the job in a timely manner, gave me tips and points on how to keep our drains cleaned AND gave me a significant discount as compensation for having to re-schedule the appointment. EXCELLENT customer service and knowledgeable in what they do. I highly recommend if you need any type of service they provide!
Bill T.
Classificação do local: 5 Ladue, Saint Louis, MO
Our sewage ejector system supporting our basement failed and we were in immediate of help to both clean out the existing system and replace the failed pumps. Not only did our sewage ejector pumps fail, the monitoring/warning system did not work due to having been wired into the same circuit as the pump, and the pump was tripping the circuit breaker. This was clearly a faulty design and until now this system was a mystery to me. Fortunately we discovered the issue prior to any waste water getting onto the floor. I called our traditional plumber who claims to repair/replace sewage ejector systems and the plumber sent to our home had no clue what to do. Realizing this application required special skills I did some research and found Clog Commandos. Their ratings were good and they even had a case study on their web site demonstrating a prior sewage ejector system issue they handled. Clog Commandos came out the next day, assessed the situation and put a temporary solution in place to restore the systems capabilities until the new system arrived. This could have been a very expensive, time consuming, messy project but Clog Commandos responded quickly and made the process simple and understandable. During the entire process no waste water was exposed to the interior of the home and no damages were incurred. Clog Commandos kept the scene neat, tidy and sanitary! Each of the employees I worked with were extremely professional and good communicators. I would highly recommend Matt and his team to anyone.
Emil P.
Classificação do local: 5 Cordova/Appling, TN
Everything is great! Toilet had a leak. I called and they sent Matt over super quick. Helpful, informative, and very knowledgable. Pricing was clear and honest. No questions left. He fixed everything and we were back in business to do our business. Thanks so much for the quick and efficient service! Definitely first in the list of plumbers to call next time I have an issue. Thanks!
Jen K.
Classificação do local: 5 Saint Louis, MO
I have used the services of Clog Commandos at my business and my home. He is knowledgeable and very friendly, always going above and beyond to make sure the job is finished and that you have the tools you need for a healthy plumbing system going forward. As a new home owner, I had many questions. He wrote down a list of items I needed on hand and instructions to disinfect my carpets after a small back up. I highly recommend him!