Shenandoah Community Health Center

One of the only places that accept state medical insurance, you can expect the office to be packed. I only see one doctor and she is nice and attentive and takes her time with us. I never feel rushed by Dr. Hardy and she answers all my questions and takes my concerns seriously. The nurses are all lactation consultants and the ones I have interacted with seem to be quite sweet and personable.
What they can change is the crappy attitudes of their receptionists. They are incredibly rude both in person and on the phone. A smile and some compassion would go a long fricken way.
They do have two areas in the waiting room, one for sick and one for well, which I appreciate because I have a compromised immune system and get sick if I just look at a sick person too hard. I hope they clean it enough for the amount of traffic they have going in and out of there.
My biggest issue however… they will only schedule a week in advance. This is complete crap. Who does this?
Say you need a follow up appointment in a month… no you can not schedule it on your way out… you better hope you remember to call them a week before you actually need to see them. It’s BS. The minute we get off state medical, we will be switching to a better office with normal scheduling and nicer receptionists, which is a real shame, because I do love their doctors and nurses.