Denise’s Family Law and Divorce Document Assistance

I can confirm pretty much everything the review by Thomas said about this office. In my case, I’m the one who picked the office for a divorce and my (now) ex went along with it. We made a first appointment and Denise sounded very professional when we went into the office but didn’t really explain things too well. For instance she didn’t tell us that child support has no tax consequences. No tax deduction is given to the payer and the receiver pays not taxes on the money s/​he receives — however spousal support does have tax consequences. She didn’t even suggest we read up on it before our final settlement agreement so we could make the decision on our own (you know. in case she isn’t allowed to give advice). She was a bit curt and rude, but it’s her personality and I just accepted that if she’s competent, I can handle that. Her assistant is really atrocious and disorganized though.
We delayed on the second appointment and Denise called and hounded us to come back because that’s when she gets the other half of her money. After that meeting, Denise warned us to go straight to the notary, bring the divorce settlement back and that she would submit those documents off to a judge for final ruling. We mailed in the notarized documents a day rather than giving them to her in person. We didn’t hear back for well over a year. No letter… no phone call… nothing. I thought the paperwork had been lost. I admit I didn’t follow-​up with her because my partner had lost his job and this way he could stay on my medical.
Finally I called to find out if our documents had been lost in the mail or by her office. Found out she had them all the time. She had never contacted us to let us know there was a mandatory third appointment. We didn’t realize we had to go over all the paperwork and the same divorce terms/​settlement agreement again. Now we had to pay more money because so much time had gone by but I didn’t even think this third appointment was necessary. We went back and we signed off to everything again and she submitted the documents. Months after that my divorce was FINALLY signed off by a judge.
Weeks later she told us we had to submit a child support agreement. We were never informed that this document was required. Recently I called to ask for a final copy of a document for a refinance and they couldn’t find our file. It’s possible the office may be taking more business than they can handle or over-​scheduling appointments; however every time we went in we were misinformed or poorly informed and rushed back out with no communication in between. The idea is a good one and can save you money but beware that you will have to be informed about things yourself and you will have to follow-​up because not only will they delay and fail to reach out to you, but they won’t tell you when your settlement has less favorable terms or offer a suggestion that would help you out in the future

Most unprofessional person I’ve ever dealt with! This woman is rude & has no compassion! She’s money hungry & doesn’t care about what you’re going through. She called to confirm my appointment, in which I told her I had decided to cancel due to the fact that I wanted to try to work a custody arrangement out on my own, & she told me I was inconsiderate & told me to never call her again & she hung up on me. She’s just mad that she didn’t get money out of me & I’m glad I didn’t end up going to see her. She isn’t the only person in this county that can file custody papers, certainly not the best prices & I would suggest anyone steer clear of this unprofessional b*tch.

Love this place and would recommend it to anyone with family law issues. Denise was very firm yet very helpful. Answered all of my questions and have me options. Made it very easy for me to get through this time. Can’t tell u how much try have helped me through this. She is very fair for both parties.

Denise and Gina, were great !! Could not ask for a better team to work with. If you need help call them.

They could not have been more helpful and respondent.
I had a legal separation done by them and everything went smoothly!
I would highly recommend.
Sincerely,
Kathleen in Concord

Could not have been worse. Argumentative. Condescending. Simply dreadful.
My brainiac ex selected this place and I just agreed. As usual his decision was terrible.
They sent us to have some papers notarized and when we returned I handed the folder containing the papers to an employee (she was on the phone), she took the folder looked through it, nodded and then handed it back to us, and we left the office. A few weeks later they called and asked where the notarized papers were. We said they were in the folder that you handed back to us. She replied «You weren’t supposed to take those, those were for us!» We took them because she handed them back to us.
On another visit, an employee asked for the original version of a document– I handed her the ORIGINAL but she insisted that I was handing her a copy. She then saw the «original» (it was in fact the copy) document in my paper work and took that instead. A few weeks later she called and said «…that everything has been delayed because you gave us the copy of an important document and not the original!!!» We gave her the correct document and she insisted that we were wrong and that she knew what she was doing when she grabbed the COPY and gave us back the ORIGINAL.
After waiting approximately 3 months I called to ask how things were moving along and if the divorce would be final in June (which was the 6 months waiting time after filing). I was told, by Denise that I had not submitted the correct paperwork and she was still waiting for the notarized documents that were requested originally. Good grief! Why did she not call? This divorce could have dragged on indefinitely! Evidently during a phone call with my ex she then told him that I called and «couldn’t wait for this divorce and to get it over with». What??? Since when do you discuss confidential phone calls with your clients?
Finally, it is 2010 and this company has no e-​mail address. Their communication skills were terrible.