Chili’s

Worst service ever. Waitress (think her name was Jasmine, but not sure) never brought us a refile and got our order wrong. She was very rude and her clothes were way too tight. We could see her belly hanging over her pants everytime she lifted her arms up!

Worst meal in forever! Our waiter had no business waiting tables. Even forgot to put our order in… and brought out the wrong food. Then our bill comes… 70.00, I paid but mainly because I couldn’t wait to get out of there after being there for over 2 hours. 2 hours to have some kraft mac n’ cheese, 2 tacos, a appetizer sampler plate & some beef fajitas. Horrible place!

JG score of 3.5÷10 (+1.5 for food, 0 for atmosphere, +1 for price, 0 for no Diet Dr Pepper, 0 for typical service and +1 for we would return)
The food here is good but not standout. We just tried the Ribs with Dr Pepper Sauce and they were okay to good… nothing special. In the past, they had Shiner Bach Ribs that we liked better. The food here is franchise and not bad just not usually WOW. They did once have a Molten Pumpkin Spice type cake with ice cream that was Wow.
The atmosphere is just like all others. Nothing special.
Price is usually okay.
No Diet Dr Pepper. They do have Diet Coke.
Service is just typical.
We visit here maybe once a year if that.

Pretty good food. The burger was greasy and way too much mayo. And bun was burnt too. The bartender/​manager had to seat us because of no hostess or she was missing in action. The seating in the booth area is way too small. You keep bumping legs when you move if your with anyone. Our seating were dirty with other people crumbs.

Bartender was missing 90 percent if my visit. Did not bring utensils twice, had to get them myself. Yes, I actually had to get up and go get my own utensils because bartender did not bring them with food and disappeared for lengthy amount of time both times. Poor service, food was okay but doesn’t make up for it.

We go here for drinks and appetizers, not for the food, so I can’t comment there. Tip the bartender a little extra for the first drink and the rest of your drinks will be strong. Appetizers are good, but would like to see more vegan/​vegetarian options available to fall in line with Marshall Get Fit campaign. Seems out of touch with locals as a result. Typical Chili’s otherwise.

Chili’s, this one is NOT UP TO SNUFF.
I like Chili’s. It’s one of my go-​to restaurants when traveling for work and feeling lazy about choosing a restaurant. I pretty much always get the same meal, too, and I’m rarely let down.
This place, however, was awful. I will *not* be returning here.
I ordered To-​Go, which is a great feature Chili’s offers. I ordered online (sweet!) and was told what time to arrive for my food. I arrived 5 minutes early.
First thing, I walk in and there’s no one in sight. I wander into the bar and an employee that was on break noticed me and offered to help. OK, great.
She disappears for about 5 minutes, in the mean time the actual To-​Go person shows up. She appears with my food and everything, checks me out, and I’m out the door. The service was not particularly friendly, but oh well. Maybe she was just having an off day (and I did interrupt her break, after all).
I get the food back to my hotel (a 3 minute drive) and discover my food is cold. Not room temperature. Cold. And old. It had clearly been prepped immediately after my online order and then set out at room temperature until my arrival. Chili’s…you need a text system or something if food is going to be done well *before YOU TOLD me it would be done*. The food was not fresh, clearly, and had the rubbery taste of having been left out too long. Really? No heat lamps even?
The portions were also completely not what I’m used to. I received about 20% of the fries I was supposed to (considering they were inedible, I didn’t care anymore). I received slightly less than half the usual amount of southwestern macaroni and cheese. Considering you up-​charge me for ordering this option, I was pissed at the meager amount I was given. I’m not being spoiled here. I’m serious — you gave me about 6 bites. Ridiculous.
The chicken tenders were rubbery, cold, and smaller portion too than I’m used to.
This Chili’s brings the brand to SHAME, and I will *not* return here. Seeing as how I travel to Marshall about once a month for business, I’m very disappointed.

It a fun spot for a small town.

Typical «small town» Chili’s. It’s about ½ the size of normal. It’s located several miles north of the I-​20 corridor. Nothing special, just comfort food if you are passing by.

We went to Marshall to see the Christmas lights which was great. There wasn’t a lot of places to eat later in the evening because most places close at 6 pm. Since we have a local Chili’s, we decided to eat at the Marshall location. We had burgers, shrimp, and fish. Apparently we had a new waiter because he brought out one of us the wrong item. The burgers were greasy and had burnt edges. The shrimp and fish was good. Our orders were wrung up on one ticket and they charged us for the wrong item that was brought out. The wait staff was nice but we all know if the food is not good your not going back. If you like greasy tasteless burgers then this is the place for you. I do not recommend this Chili’s to anyone!