West Jefferson Medical Center Health Center

Overall it is a major facility in the making. They currently have Cerner as their EHR which is severely limiting them in the aspect of documentation. I heard many of the nurses complain that there was no way to back chart and that they had to be ‘on time’ for all med administration. Sigh and welcome to a subpar EHR.
My baby brother is a patient here and has been for sometime. Over the years he has been an inpatient for various and sundry ailments and continued to choose this hospital when he called an ambulance. I am pleased with the care they provide him and he is most difficult patient there is known to man. He is a major complainant.
The staff has been very up front with me concerning his care and I am pleased with their professionalism and acumen of the system. I hope to work with this hospital as they start their segue to EPIC. For the right fees of course.

Probably the worst Hospital, wait is unbelievable. Finally left after waiting three hours and the only thing they did was take blood pressure and made sure that had my insurance. Oh and I love that when you talk to the staff it seems that they are doing me a favor.
Between life and death I would rather die at my house than go there. At least at home I would get better attention from my dog than the hospital staff at this hospital.

Doctor Hellman is not a good doctor. He ignores his patients needs and wants and requests. He is like Christian Bale in American Psycho. He has a blood lust to drug women and cut them open. We came to him asking for a natural birth. He overdosed my wife on so many drugs past the legal limit that it endangered her life and our child’s so he could do the c-​section we were against. He is a stubborn selfish monster. Dont let him near your pregnant wife. He will lie and pretend he is okay with a natural birth until you cant get another doctor… then he will argue with you when you say you dont want drugs. Then he will make a deal saying just enough drugs to get contractions started. Then after the drug is in and the contractions have started when you ask for the drug to be stopped he and his staff will ignore you and up it past the legal limit of administration for the drug. When you ask if its past the limit the nurse will say «its okay because thr doctor is here» which is a nurses way of saying they dont care what happens to the patients body as long as it isnt the nurses certification being questioned. They dont care about people at this hospital… they would rather hurt a patient if its worth more money to them than following a patients birth plan. The overdose of drugs caused a major hemorrhage in my wife to the point her uterus tore apart. They are so bad at c-​sections that they cut into my wifes urinary tract and a year later she pees when she coughs. They are dark evil people. You want a natural birth go somewhere else. if you want to be drugged up and cut up and your babies and your wifes life at risk… then go to Doctor Hellman at West Jeff.

Kind of weird to write a review of a hospital instead of complaining to the actual hospital… Anyway… A family member of mine (don;t want to mention the name) had to get surgery here and stayed here post op 4 days instead of the estimated 2 days…
The bad: The day nurses are terrible. They only came into the room whenever they need to give meds, or doing something that was ordered. I’m gonna be a nurse in 6 months and let me tell you, being the type of nurse that only gives you the orders is BAD. Nurses need to be attentive and they need to assess the patient. The day nurse we had for 3 days probably never assessed, I know this bc I spent the night and was at the hospital everyday. During shift change on Monday morning, the day nurse (same nurse) never went in the room to assess the patient. Umm. after surgery especially if its an older patient, assessment is very important!!!
The other bad thing was that during surgery something happened that caused the stay at the hospital to be 4 days and not 2. It also made the surgery 2 or 3 hours longer. So instead of updating the orders for discharge after the surgery, the doctor or whoever was in charge of this put in discharge orders before surgery. So when physical therapy came to the house to do therapy I had expressed my concerns on the exercises that he was doing and he actually took my concerns seriously and called the office of the doctor. The next day he came back and told me what happened and that it was a good thing that i was paying attention. They never updated the orders! So whatever they had put in the EMR is what he received! Really bad…
Oh another bad thing, when the day nurse needed to straight cath the patient, she DID NOT USE ASEPTIC TECHNIQUE. SHE NEVER WASHED HER HANDS! I should have said something knowing she was not doing her job right, but I wasn’t going to tell her how to do her job. She couldve given the patient an infection. Thank goodness the patient doesnt have any current infections…
Even the patient tech said the nurse we had was LAZY and the nurses she worked with are LAZY. ITS TERRIBLE! she said they are lazy because they dont care and they are leaving soon to a better PAYING JOB. UGHH
The good: The night nurse we had for 3 days was very attentive. When I say very she came in at 3am to make sure the patient was peeing. She measured the urine output to make sure the kidney was functioning, since the patient had trouble urinating after the foley was taken out. I told the nurse that the day nurse never measured the urine or was this attentive, she apologized on behalf of the day nurse.
Everyone else who came into the room that wasnt a nurse was more attentive and actually asked us if we needed anything.
If you are every in a hospital or a love one is here, please pay attention and write down anything that you might need for later. More often than not, you will run into a bad nurse or any other health professionals that is caring for you or your love ones!

This is the place if you or someone you care about has an aneurysm. Dr Cullichia’s team is the BEST. Drive the extra miles, it’s worth it

It’s always strange reviewing something like a hospital. Quite often, hospitals are personal places that people choose because their doctor works there or simply because it’s close to home. In the last few months, I had two family members admitted here for two different reasons.
I’m not going to go into vivid detail about our experience with West Jeff. What I will say is that my loved ones ended up here because we were told that this is where they would receive the best treatment, and I didn’t always find this to be the case. We’ve had experience with both West Jeff and Ochsner, and all the way around we preferred Ochsner. Things just seems to be run better over there.
I will say this– when a 95 year old woman is discharged at 6 pm, it is inexcusable for an ambulance to not become available until 9 pm and leave her waiting that entire time. That MIGHT be fine for a 30 year old who is admitted for a broken leg, but when a woman has been admitted for dehydration and just being 95, there is really no excuse. Elderly people depend on a schedule in order to keep them functioning. Meals and sleep must happen at a certain time, and when you feel like the hospital doesn’t respect that, it’s a little off putting.

Hmmm, what to say what to say…
Well I been very blessed that I have not needed to be here in the case of an emergency. I have had two children delivered here without issues and I come here for regular check ups and refills of my crazy pills.
Lotsa parking. Don’t even bother with the original parking lot on the street level unless you are really lazy or like circling for hours. Head straight to the parking garage and try and get on the 2^nd level. Take the stairs, not elevator and do your thang.
Im happy that there is a place like this close by my home and hope I never need to come here because something bad has happened to me. Thank you

I usually dread going to the doctors office, but this place wasn’t half bad.
The wait time in the lobby wasn’t very long at all. Which is really surprising given the fact that most times waiting can take forever. The staff members were very friendly, and knowledgeable. My visit to the hospital went way better than expected. The next time I am in need of medical care I will keep this place open as an option.
In short not a bad hospital at all.

I have been here several times to visit patients in the ER.
Reasons to go:
1) Triage staff actually care. It is like any other ER in the fact that once you step in there, it will be a minimum of 6 hours.
2) They have TVs in the lobby.
Reasons to avoid:
1) Cleanliness. ERs even if they are on the westbank should be pretty clean, right? *QUEASY STOMACHS SKIP TO #2* Found a bloody, pus-​crusted gauze patch on the floor of the ER and I dared my buddy $ 5 to tongue-​drag it. He did not.
2) The ER doctors are overworked, tired, and their attitudes are not the best (arrogance mixed with sarcasm) affects the patients’ and nurses’ demeanors. Get a better rotation?
3) Their system at midnight to 6am needs some fine tuning. They were double-​tapping on blood work and not efficient on priorities. Better management or maybe people on the bottom-​end of the scale to understand what they are to do next?

I’ve had the unfortunate luck of having to visit the ER at West Jeff twice. On both visits, it took an excessively long time to see a doctor. I get that they need to prioritize, but when other hospitals (ie Ochsner) post their ER wait times online and West Jeff doesn’t, I have a feeling it’s because they KNOW they are slow.
I went in once, being the patient myself, and waited 6 hours in the waiting room. I then waited another hour in the room to even have a nurse come in and check on me. It was just short of 8 hours total before I saw a doctor. When he finally arrived, he was thorough, kind, and efficient. This is the only reason West Jeff gets 2 stars.
It was a similar experience this most recent time, about a week ago. My almost 2 year old daughter injured her arm, so we took her to the ER. It was a Saturday night so the pediatrician wasn’t an option. We waited quite a while (not nearly as long as the 8 hour trip) to see a doctor. Once again, the doctor on duty was wonderful.
Next time, I’ll go online first and check out the ER wait times at other metro area hospitals. It may just be worth a trip across the river to the Eastbank, rather than waiting in West Jeff’s waiting room.

West Jeff is the biggest hospital on the westbank. Located on the well named Medical Center Blvd., West Jeff houses an ER, full service hospital and medical offices. There are even meeting rooms where the occasional public meeting or presentation is held.
The ER is busy. Plan to wait if you aren’t critical. Once you get brought to a room you still should plan on a lengthy wait. I don’t think the waiting is unique to WJ, but is worth mentioning. On my most recent ER visit, the nurses were friendly and caring. The doctor was no-​nonsense and knowledgeable, but not super personable.
In the hospital pediatric area, the nurses are truly wonderful. While I fortunately have not had much experience with them, the experiences I have had were really great.
The hospital is old, and feels old. It is kept clean, but its age shows. Parking is a nightmare. Because the hospital is so busy the outside parking is very difficult. There is a parking garage, but it is on the opposite side from the ER and main entrance.
This hospital does have a heliport.
If you’re on the westbank and need something fixed, chances are, you’ll end up here.

Just tell me, how does an emergency room nurse treat a broken nose besides patching it up? Hmm? Well some ice could reduce that swelling ya know… Maybe they don’t realize that down in Louisiana hmm? I had to ask for it myself for the injured person I was with.