Johnston & Murphy

The store is clean and the sales staff is helpful, not pushy. My only complaint is the quality of the shirts. J and M has very nice shoes, but very poor quality menswear, especially their shirts and sweaters. — stitching is sloppy, and the sizes too are waaaay too small. If you’re buying a gift go one full size up. Bottom line — This is a shoe store, and should not pretend to be something it is not, until they can improve the quality of their menswear.

Johnston & Murphy used to make good quality/​Made In USA dress shoes. Not so much these days. I’d say that J&M is similar to Florsheim in some respects. In my opinion, the leather on J&M shoes looks cheap, feels cheap and the shoes don’t last for the long haul. The leather has that plastic like consistency (the kind of leather that scratches easy and is hard to buff out with polish). Also, the shoe welting is not quality. J&M still carries a Made In USA line (the Crown Aristocrat) of shoes that seems to be quality leather with GoodYear welting. (if you happen to find a store that carries the Aristocrat, compare that leather to the other shoes in the store, you will see/​feel the difference). Some of the J&M shoes are refurbishable (you send your old pair to the J&M factory, they will re-​craft them to almost brand-​new again)
Look, J&M shoes are still a lot better quality than Bostonian, Kenneth Cole and even Cole Haan (to a degree). You can make them last a few years (if you take care of them, use shoe trees, polish them up and bring them to a cobbler when needed). I just prefer the quality of Allen Edmonds and Alden (but you will have to come out the pocket for that!)
As far as this particular store, I like it. It has a more comfortable feel than the Cherry Hill Mall location. They have a nice stock. I like the J&M’s canvas/​boat deck shoes for the summer. I bought myself a pair last week. If you go to this store, make sure store associate (John) is available. He is great (professional, not pushy, well dressed and seems to know his craft).