Valvoline Instant Oil Change

Easy and quick oil change… can’t complain. Service was nice too. Only took about 15 minutes, maybe less. They did not try to upsell.

Overall a great experience. No wait, good service, really polite/​professional staff and the best part was no up selling. I just wanted and oil change and that what I got, no hassle.
I will definitely use them again.

Impressed, Usually have all oil changes in Maynard at Jiffy Lube, But the idea of just pulling in, never getting out and sitting in some waiting area, I find the waiting in the car where you can observe be told of any issues, the computer next to the driver inform the employees what is recommended for your specific vehicle, no pressure when I was there twice. Brought car back yesterday, neighbors car who is elderly, and went over out options for oil change, I made the selection, did not need a transmission change even though we thought one was needed but they stated not for another ten thousand miles. They showed us the air filter which was all dirt and needed to replace we said OK. They showed us all the work that was done and the dip stick before and after and so we were satisfied with the staff 100%. I recommend and I will be back with my vehicles in near future. I will pass on this to family and friends, I rate this place an A+…

Short wait, friendly staff, didn’t have to get out of my car — cant ask for much more in an oil change!
These guys and gal were really on it, and FAST. They suggested the right oil change and scanned the car in for future reference!
Definitely recommend

I come here. well, roughly twice a year, to get my oil changed. They always do quick work, and they check the other stuff with it. Headlights, brake lights, turn signals, tire pressure, windshield washer solvent, all of that stuff.
I’ve always been well treated. Got my transmission and differential fluids changed today. I had some trepidation about going to a place like this for things other than an oil change, but they did a great job, and my car is shifting smoothly. On top of that, the transmission /​differential service is MUCH cheaper then you’ll find it anywhere else.
As another reviewer said, be sure to go to the web site and print out coupons.

Don’t do it.
Pulled in to get an oil change because I had a coupon and left without my oil changed.
Informed me that my car requires synthetic. It has never had synthetic and will never have synthetic. After I declined synthetic they informed me that since my car «is a turbo» it will only run well if I use synthetic oil.
The last thing they heard was me burning rubber and yelling «It’s not turbocharged sucka».
I get that your are supposed to up sell me on stuff but if you don’t understand what the car is or the implications of switching to synthetic after the engine has used conventional oil for 16 years. You don’t get to touch my car.

I will never go back.
I am not a person who takes the time to think about my oil changes. I dutifully get them done every 5,000 miles but I never ask for any special services or products because I don’t know enough about them to make informed decisions. Usually I just go to a Midas or a Monro where they do the oil change, put air in my tires, check for any major issues and then rotate my tires if needed. I pay them the $ 25-​$ 30 and get on with my life.
Well, when it was time for my last oil change, Valvoline was open on a Sunday and it was too convenient to pass up. I went in the late morning and it was not crowded at all which was great and they waved me right in. That’s about where the good stuff ends.
The person acting cashier was polite, but somewhat condescending and he emitted really creepy vibes. I shook it off — people are the way they are. So they changed my oil — after asking me if I was JUST going to get the CONVENTIONAL oil (think: cashier asking you if you really want the tap water instead of bottled).
When they were almost done, the cashier told me it would be $ 40. Considering they don’t check anything else except the oil, I was pretty annoyed to have to pay an extra $ 10 over what I usually pay. But, I hadn’t researched the prices before I chose this place and I thought «hey that’s what you get for convenience.»
Here’s the kicker. A minute after I was given my receipt, while I was waiting for them to shut my hood, I hear «oh no, I made a mistake.» The cashier guy turns to me and says «I need that receipt back, I made a mistake. Crap.» I gave it back and he fiddled with the system for a couple of minutes, but being unable to get it to accept his credentials (If I was a system i would probably spit him back out too) he ran off to get «the manager.»
He came back after a few minutes and said «okay the mistake that I made was that this guy’s car was on my screen when I swiped your card and I cashed him out instead of you. Only the manager can do credits so we have to wait for him to come and fix it.»
So, I sat in my car and waited, extremely unhappy with myself at this point for not just sucking it up and waiting to go to my other garage.
10 minutes later, the manager came over. He looked at my receipt, promptly said «I’ve never encountered this situation before, I gotta ask [other employee name].» I don’t understand why the manager didn’t know how to fix a problem and furthermore, why another employee who wasn’t the manager, did. But that’s probably discussion for another time. (hah)
A few minutes later he came back and made the switch. THEN they had to do the transaction all over again.
As if I needed one more thing to further piss me off about the entire experience, the cashier guy came back afterward and tried to replace the sticker on my windshield with the updated milage. After affixing the new sticker crookedly in the corner he said «Awww man I should’ve let you do that. I put it in all crooked.»
Seriously, never going back.

5 stars for good, quick service. 1 star for annoying over-​selling of things I don’t want.
Valvoline has one of the fastest, most convenient oil changes I’ve ever experienced. But the manager at this place tries to upsell you on everything. Everything! Wiper blades, transmission flush, air filters, and on and on. Then when you refuse, you get the guilt trip of death. As in, «the manufacturer recommends you do this now, and if you don’t, blah blah blah.»
Other Valvolines know how to work the upsell better — they’re clued in enough to each individual customer to know when to stop selling, and when to leave it alone. I’m sure some people go for the pitch — but once it’s obvious I’m not biting, leave me alone.
Be sure to go to their website (
) and print out a coupon before you go. If there isn’t one for this location, just keep selecting other locations until you find one that’s offering a coupon. It will still be accepted.