St Mary’s Credit Union

This is the worst of the St Mary’s CU’s. The tellers are almost always too busy talking amongst themselves to notice you unless there’s a line already formed. They are kids so it’s not like they try to be rude I just don’t think they know any better.
Member services isn’t any better, in fact they’re even worse because they are made up of older people who should know better. Look I’m busy I don’t have 45 minutes to spend changing my address especially when you told me that it would only take 10 minutes. The 1^st time I tried to change my address I was on my way to work so I really only had the 10 minutes you told me that it would take; then when I stood up frustrated and said that this was taking too long both the member services and bank vice president, who share the same cube, both tried to calm me down and said that it wasn’t taking that long. Look u gave you more than the 10 minutes I had that you said it would be, how much longer should it be? Every where else I’ve changed my address it takes under 5 minutes why is your bank. The exception?
So I ended up changing my address there a few weeks later and it took over half a freaking hour. I’m still not 100% sure that they got it right I have got a new debit card but I haven’t received a statement in my new place and its been 4 months.
Bottom line drive a little further and go to a branch that knows what they are doing.

Horrible bank. Refused to cash bank affiliated check, and instead tried to push into opening account. Then without consent, called person’s employers. Throughout process, bank manager rude, unpleasant, hostile, arrogant. Called consumer line to render complaint, and they were just as rude and uncooperative. Most horrible bank ever dealt with.

I do not have an account at St. Mary’s but my employer does, and I sometimes visit this branch to make deposits.
With all this sickness going around, one worries about personal hygiene, and people handling money should be extra cautious because money goes everywhere! Well, this past Monday, while standing in line, I saw the following example of outstanding personal hygiene:
Female teller is counting money or reciepts or something. She feels she is going to cough so she raises her hands to cover her face. She coughs into her hands. She immediately wipes antibacterial gel on her hands, locks her drawer, and then steps away to wash her hands. Stellar!
Also, everyone here is super nice. The drive through is a bit inconvenient (you can only get to it from Pleasant St), but overall not bad.
Plus, no one complained when a little girl took down the lollipop basket and started pocketing all the good flavors. Then again, maybe only I noticed that.