Planet Fitness – Marlborough

Overall, the price can’t be beat for the workout you get. It doesn’t bother me that these gyms are generally located near many eateries – hey, gives me some different restaurants to try – and it’s nice they have, oh my, one pizza Monday a month, & one bagel & coffee Tuesday per month.
Don’t want it? Don’t take advantage. It’s rare I can take advantage of the pizza Monday. Don’t want a tootsie roll? Don’t grab one on the way out the door. Simple.
Staff is generally pleasant, & personal trainer is available at no extra charge for those who want to take advantage. Having been a member at East Boston & forced to move by relocation of my employer, I had no problem canceling at that gym.
The drawbacks – I wish some female members had the courtesy to put a lock on their lockers so I knew they weren’t available. There’s a Hanniford right next door where a lock can be purchased. It’s a bit of a disappointment that unlike the East Boston gym, this one doesn’t have locks that can be purchased.
Having also been a member of the Chelsea location, the one time I took my young daughter for Monday night pizza, no one even cared she was there. We just grabbed two slices per person, & ate. Sometimes I’d see kids who looked to be in the double digit years sitting in the lobby & not bothering anyone while their parent (s) worked out.
Attitude at this one is kids are a nuisance – even if they’re old enough to sit in a lobby chair & not bother anyone while the parent is working out for just 30 minutes & the parent isn’t asking for a sitting service. I know the gym keeps costs down by being fairly Spartan & not providing additionals like day care & juice bars, & only brought my daughter for pizza once.
Overall, a worthwhile investment in fitness if you’re not willing to pay much. But if you want more options, especially a family environment to work out, I would reccommend a Y membership instead.

This is a great gym. I love going here because it is vheap and they dont allow those stupid people who drop weights and grunt. And even though people say oh planet fitness isnt as hard core as like golds they have same amount of weights so its just as hard core.

Have been a member of Planet Fitness for 5 years. However, went to cancel my membership because I was moving. When I did so they notified me that I had an outstanding balance of $ 100 that needed to be paid because they were having trouble running my credit card on file for the past 4 months. Basically every month they were charging me a service fee because the card on file wasn’t working…
The issue is they never tried to contact me once to let me know! and if I hadn’t called to cancel they would have just let the service fees keep ringing up… talk about a scam. When I asked them about it, the rep basically said they were too busy to let people know, that they had a long list of members they needed to call, and in 4 months they hadn’t gotten to mine.
I will never join a Planet Fitness again merely based on principle, they are very shady and the gym itself is nothing special… dont even have a place to do proper squats…

Friendly staff! Super clean facility with a great water massage bed. Machines are hardly out of order. Very busy at peak evening hours.

Get over yourself.
You do not have a scale, which your planet fitness worker was very happy to smugly acknowledge. I am pretty sure you do have eboli though, machines are rusted in sweat. Would love to hear what’s on TV however that’s very unlikely since the headphone jacks don’t work on most of your equipment. I do enjoy trying to hit the lottery every work out to see if I find one that works.
Stretching not required because Planet Fitness does not have the room. Grabbed one of your «specials» and signed up for your for $ 99, you are the hook up of gyms… It is very hard to take you seriously. I don’t judge people at Planet Fitness although I do judge you Planet Fitness.

I’ve never been a gym rat, so I don’t really have much to compare it to, but my experiences with the Planet Fitness are that it’s always been clean, have available machines, and I feel like I can go there and just hop on a stairstepper, bike, elliptical, or treadmill, do my thing, and not have to worry about being judged. Yes, the Tootsie Rolls at the desk are silly, but I simply don’t take them.
And for $ 10 a month for a membership, what more can you ask for than a good selection of machines and cleanliness? Works for me!

Horrible customer service and management. Trying to cancel a membership is ridiculous. Having left the gym over two years ago (because of long wait times to use equipment), I received a notice two weeks ago in the mail saying that I owe the gym $ 40.00 and that my account is behind by two months. I called the gym, spoke with the manager and found he was no help whatsoever. I then contacted the corporate office to complain. They seemed to be very helpful at first, but then redirected me back to the manager of the Marlborough location… so I was back to where I started. He told me my account was never cancelled and that I cannot cancel unless the $ 40 charge was paid. I thought this was absolutely ridiculous because two years prior, an employee of the gym supposedly cancelled my account and everything was fine, and the $ 40 charge was put on my account long after this. I explained to him that I was under the understanding, from one of his employees, that my account was closed, and that I have not been to that gym in over two years. He told me once again that I could not cancel until the $ 40 is paid. Worst customer service I have ever experienced in any establishment.
I happened to be passing the gym earlier today, and decided to stop in to get in writing that my account is closed. When I got there, they informed me that I now had to pay $ 60 to cancel, as they attempted to charge my card another time. The funny part is, when I cancelled, the cancellation form had a charge listed, $ 60, and reasoning was «three months of dues». The very next line listed «monthly dues» where next to that was written $ 10.00. If my math is correct, $ 10 per month, for three months, is $ 30.00 not $ 60.00 although there should have been no charge at all due to the fact that the account was supposedly closed long ago. At least I now have signed proof if they try saying my account is still opened… or try charging my card again.
I have never written a Unilocal review, but I was so repulsed by the whole situation with this gym, that I wanted to warn others. Plenty of better alternatives out there for not too much more money.

I have hit many of the planet fitness locations in both MA and NH, and I really enjoy this location. «Why is that??» I hear you cry… well, I’ll tell you:
First, the facilities are always clean. The staff apparently subscribes to the the whole «time to lean, time to clean» mantra, as I always see them moving around cleaning.
Secondly, the equipment and machinery are kept in good working order, and I’ve never noticed equipment down for any length of time.
Thirdly, and probably most important to me, the staff is very friendly and outgoing. Customer service is second to none. There’s always a cute brunette girl at the front desk. And she’s cute in the «sorority girl» way, not the «I’m a pretentious witch» kind of way, which is nice. Glen is also pretty cool, and is a great addition to the staff.
Overall, well done guys! You keep a great gym!

For a gym membership the cost is so no more than a cellphone bill, I don’t know why it received so many negative reviews. The staff is very friendly and helpful, and the machines do what they’re supposed to do.
I really like how it’s up to the customer to help keep the place in tip top shape, and of course if you don’t keep up with a set schedule or a routine diet, of course you’re not going to get buff or lose weight.
If you do the same workout every single day, you’re not going to notice any major changes, and after working out for quite some period of time, you’re not going notice any major changes, it takes some time.
For a gym, it has all the necessary machines to get what you need out of it, at a fair price, with a good atmosphere.

Way nicer than my hometown PF. Clean, large and with a friendly, attentive staff. I will be back here everytime I’m in town on business.

I’ve been a member at this gym for a couple of years, and have been nothing but happy.
There is a very good selection of cardio machines (bikes, treadmills and elipticals); I have never had to wait for a machine. The weights area and selection of machines is very adequate, and there a large area with mats.
The men’s locker room is very adequate also — I’ve never needed to wait. It’s always been quite clean.
Tanning is available, but I have never used it.
For the price, I think it would be hard to beat this gym.

This place sucks. There isn’t even a barbell, and there are often lines for the treadmills that aren’t broken. I cancelled my membership two days ago. It only gets two stars for price and convenience.

While eating out so much contributes to making me a good Unilocaler, it also comes with a negative side-effect…weight gain. I am determined, at the moment, to get off of my ergonomically designed cubicle chair, skip lunch and head to Planet Fitness instead!
I chose to go to this gym mostly based on their low membership costs. I am currently on a month-​to-​month plan for which I pay $ 10/​month. There were some initial costs but I have found that it has been worth it so far.
This gym has all the basics, including many treadmills, elipticals and bikes. There is also a nice set of weights and other gym equipment for those of us who need to build some muscle. There is a higher priced membership ($ 20/​month) which comes with other benefits (ie. more locations, tanning beds, massage chairs, etc.).
The people here are just as nice as you would expect at any other gym; They’re ok. I have not yet taken any training classes but am glad that they offer these complimentary sessions with their trainers.
While I would much rather try out a new place for lunch than suffer through a work-​out, planet fitness has been making this a pretty bearable adjustment to get used to, so far.

I am a black card member at the Cambridge location but have been here a few times since it is near my fiancée’s work. This is the most standard type of PF setup and I have seen it in Syracuse NY and Roanoke VA. They have tv’s that show mostly broadcast stations however Rachel Ray was on like 8 of the 15 tv’s. Across the front of the gym, then a row of weight machines and two rows of cardio equipment.
The cardio equipment is new and clean. They like every other PF have tanning booths, massage chairs and free food. I do not eat the tootsie rolls or bagels or pizza or anything there for that matter but they have it.
It is clean and it is cheap. If you are looking for babysitting, classes or to become a body builder this is NOT your place. If you are a girl who runs on the treadmill and lifts a few weights this is a great gym.
Oh and if you do not fill up on tootsie rolls, bagels, or pizza there are several other dining options to undo your workout. There is a Chipolte in the parking lot. In the same strip mall is a Panera, McDonalds, Longhorn and Five Guys. Come here with your game face on because all the food around you is pretty tempting!

Irony rules. You can get your heart racing with cardio, pump yourself up with weights, get a protein drink, get a massage and … hop in the tanning booth, grab a pizza and take a tootsie roll for the road? whaaa?
Planet Fitness tries to be unpretentious but fails. At $ 10/​month you cant argue against the value. Yet somehow i purchased a DAY pass for…$ 20. Is it me or is that absurd? The fit lady behind the desk seemed confused i was confused. But no matter, here are some random observations during my $.50/​min workout…
The Good:
–Herd of treadmills and tv’s
–equipment is shiny new
–large locker rooms, great rubber floors throughout
The Annoying:
–The music in the locker room is incredibly loud. Not what i want int he morning. I dont need kenny G, but its seriously shouting loud.
–The showers are tiny. Im tall but not super tall and have just a few inches of head clearance. I need to bend down to wet head. Also feel a bit claustiphobic in the the portapotti looking prefab unit.
–The planet fitness comic book-​barney– kindergarden colors are annoying after a short time. Maybe i just hate vivid purple, or fuchsia or whatever awful color combination that is. Its everywhere in there.
–LASTLY
The whole «Judgement Free Zone» ploy and plastered repetition everywhere throughout feels condescending. I just dont need your constant assurance and empathy Planet Fitness. And by the way its bugs me to no end that you misspell JUDGMENT. Im sure there was an advertising roundtable discussion on the matter.
I initially intended to give 3 stars but clearly i find this place much too bothersome to do so.

Bro-​dudes beware, Planet Fitness not only is not the gym for you, but it seemingly doesn’t want you there either.
This fitness center, and I stress the words ‘fitness center’ not ‘gym’, is subject to one glaring problem: it’s too small. If you arrive between 3 – 6 p.m. you will surely be met with little parking and long waits for the machines. I get salty waiting for Vinny to stop pouring sweat on a machine, but even saltier when it happens for everything I want to use.
With the thrift store friendly price of $ 10 a month, it’s hard pressed for a poor boy to find a cheaper source for a workout. And for the ladies, there’s that wonderful skin cancer machine. Wait, what do you call them?

This gym is for women. Period. The equipment is pink and they dont have ANY BARBELLS at all. I walked in with my girlfriend because we both are new to the area… She has a black card and wanted to set her home gym to this location so I could go with her and check it out…
The lady told me that she had to go back home and go online to change your home location…
I asked for a day pass to check the place out, and was denied.
I asked to walk around to just CHECK the place out because I wasnt about to sign up for a gym I havent even SEEN, and she said this was ok… I took one look around and realized that all of these guys were just using smith machines… There wasnt a single barbell in the whole gym… did this place used to be a curves at one point? This gym is NOT man friendly. Ill be checking out other options.

So there are bagel Mondays and pizza some-​other-​days. A Chipotle, Five Guys and Longhorn in the same complex. Members that won’t tell you that you have toilet paper hanging out of your pants as you’re leaving the ladies’ room and everybody sees it – which I swear, didn’t happen to me. I digress.
I started with the regular $ 10/​mo. membership when I first moved here last year. When I went to upgrade it ($ 20/​mo.) because I wanted the option to go to the SoVi gym, the guy at the front said, «If you wait till tomorrow, we’re running a promotion where there will be no additional fee to do that.» He didn’t have to do that.
They just started offering classes (limited to 4, maybe?)…the only downside is that there isn’t any private space for this. So it’s this guy training people in front of everyone in the middle of the floor. Where everyone on the machines is staring at them.
I give most of the stars for price. You really can’t beat it around here.

Planet Fitness is Great! The price is Perfect so anyone can join! You have the option of:
REGULAR MEMBERSHIP $ 10 a month per person, or
BLACK MEMBERSHIP $ 20 per person and you can bring a free guest everytime you go! PLUS the $ 20 a month gets you the black Membership with allows you Free Tanning, ½ OFF Drinks, Free Massage in the Massage chairs, Free access to any other Planet Fitness Gym, and the free guest!
Now if you dont want all the other extras then dont get the $ 20 a month! Just get the $ 10 a month choice!
So awesome! The Staff is very nice and helpful if you need anything! The Machines are very easy to use and fun! I like them alot! If there is a machine broken They always notify you with a sign OUT OF ORDER for your safety. Everyone cleans between use of the machines and they have plenty of clean stations (Trash/​Disinfectant/​paper towels) near machines for convenience and courtesty of others using the machines. I never have to wait for machines even when it’s packed! There is plenty to do in the meantime if the machine I want is in use.
Bring your iPod OR use their headphones if you don’t have an iPod and listen to radio or TV while on bikes, step machines, treadmills and elipticals! there are like 13 TVs or so and they all have different channels on! If you don’t think thats enough for $ 10-​$ 20 a month your crazy! PLUS they had a $ 99 a YEAR Special this past New Years! GREAT PRICES!
So I know there is a Fued about the Pizza Tuesdays or Bagel Mondays. But the arguement can go both ways, you can either control yourself or maybe you cant control yourself. This gym is not all about loosing weight and dieting. They are about getting in shape and being healthy. If you don’t like the way they run things, look around while your there. There are so many customers that enjoy being there, Planet Fitness wont miss you. You can quit the gym. but is it worth it? I’m gunna say I can look past the pizza and bagels for the price of this place. I just dont go there. but I understand some people cant help it. Thats why there are other gyms to go to. They have very clean locker rooms! I have only been in the girls locker room Obviously but it is extremely clean! The sinks get messy from washing but it is only water and soap! The hand dryers are like non I have ever used They are so powerful your hands dry in 2 seconds and you can see it pushing your skin around haha I usually hate those thing but these ones I LOVE! they have showers and changing rooms that are spotless!
Judgement free zone doesnt mean there isnt young girls giggling and standing around doing nothing. but its ok just ignore them. I just ignore them, but I could see how that could be uncomfortable for other people there. They also have 30 min workout area, sort of like curves for women where you go on a machine and a red light turns on you stay on that machine until the light switches to green then you switch to the next machine. Pretty great! Open from 5am to 10pm great hours weekends 5am — 6pm! I love this place!

I’m removing a star. I’ve come to the conclusion that the price is not worth it. There’s no motivation here.
There’s pizza once a week… and bagels another… PIZZA AND BAGELS? Come on! It’s like… «Hi… stay fat so you have to keep coming.» And it’s not like a Unilocal event where the food encourages interaction and maybe making new friends (gym buddies are always good)… they put the pizzas off to the side and people usually just grab their slices on the way out.
Not me, though… maybe I’m not skinny, but I can’t bring myself to ruin a workout with pizza (especially IN THE GYM!).
And the machines are okay, but every other gym that I’ve been to has TVs attached to the treadmills and ellipticals to keep you watching what you want so you stay on the machines. but here there’s 5 or 6 TVs for everyone to see and you can tune into the volume on whatever channel… but to see the TV, you have to be on one of the treadmills in front of it.
And the $ 20 deal is not a better deal. And WHY does the more expensive deal lock you in?
The staff is still is friendly. but it’s a passive disinterested friendly. I think it always has been. And that’s okay. They’re not there to motivate you. that might be in some way misconstrued as «judgment» in the «no judgment zone.»
Ironically, this place touts NO MEATHEADS but I think meatheads would best benefit from the set up. No classes. No motivation. Unless you’ve got your own drive and routine there’s also no point.
Planet Fitness, I quit. (Although, I’d be quitting regardless, since I’m headed to a state without you.)