Hampton Inn Boston/Marlborough

We had a conference in Leominster, so we stayed here on the way home. Nice room, everything was quiet. We loved the room. Upon arrival, We were informed that a number of sporting teams were booked for the night and that we should plan on having breakfast later in the morning, as they would be gone after 8:30. We arrived at breakfast at 9:30 and found that at least one team was still there and the food was gone. We left for the road with no breakfast, which is not a hardship for us, but it is a highly advertised point that Hilton and Hampton Inns pride themselves on their free breakfast amenities. This was poor planning on the part of the inn and, knowing that school teams are booked there, we will not be returning to this inn. We will not stop using other Hilton properties, but this one we will avoid!

I’m a HHonors member who travels 2 weeks out of the month for work. I am constantly at Hilton hotels and I’ve never had an issue with a Hilton property before this.
I booked the hotel online and after driving 6 hours to get there, I was ready to check in and relax before my early wake up call the next morning to head into Boston for work. I checked in with the front desk, they gave me the room key, a bottle of water and as I was about to head to my room, sprung on me that I would be in a smoking room, said casually, like it wasn’t a big deal. I went up to the room to see how bad the smell was, for someone who doesn’t smoke, it was unbearable.
First of all, what hotels still have smoking rooms? Secondly, when I book a non smoking room, and you just book me into a smoking room because all the other rooms are sold out without asking if that’s okay, it’s rude.
Instead of dealing with the hotel staff, who clearly could have cared less, I called HHonors and they booked a different Hilton property for me to stay at a few miles away. The hotel gets 1 star only because I can’t give it 0 however HHonors gets 5 for doing a great job accommodating their members even when it’s not their fault.

So I’ve been on a road trip past few days and traveled around MA, Rhode Island and Boston area and I came upon this inn. Me and my friend decided to stay here and we had a great stay. The hotel room is very clean and the hospitality is excellent. The hotel offers you complimentary breakfast and it was absolutely delicious with a variety of waffles, eggs and bacon with assorted cookies and breads and juices. It was a great experience. I recommend anyone who is in the area for a night or two to go here. It’s affordable and nice.

Great little stop along the way for us! It’s priced fairly, very quiet and relaxing, and such a nice place to stay!

Our family stayed at this hotel for 3 nights… Excellent! The rooms were great with a nice sized bathroom and very comfortable beds. Our absolute favorite part was the breakfast, though. The overall quality of this hotel is outstanding, and I recommend for anyone traveling around this area to stay here.

Great! Little nice comp items everywhere. Full breakfast free!!! Very nice touch. The room wasn’t ultra fancy but perfect for the kids and my husband and I. Pool, hot tub, clean. Little notes on the beds letting us know the comforters were also cleaned each time. Just nice touches. Highly recommend. Five stars would be if the pull out couch was bigger :)

Nice and typical Hampton Inn. Nice indoor
Pool and hot tub (aka whirlpool) that no one else seems to use. Rooms are average size, they do not stuff the in-​room frig with over priced drinks and soda (+1), bathrooms has a full tub (not oversized). Still not enough drawers.

As good as anyother hamptons location. I have been diamond member for the last 3 years. Stayed 220+days a year in hilton properties. I can tell that this place do treat their customer special. Not many guest services can offer good service and great you and remember your name. I felt special.
Thank you, i m sure if every employee care and being able to greet customer on first name basis the business will improve.

I loved staying here for one night in November 2013. I was in Marlborough for a 2-​day natural living exposition (note: you can easily walk to the expo center in Marlborough from this hotel) and it was a great experience.
I arrived in Marlborough around 10AM and was able to check-​in to a room early! That made everything so much easier for me because I was able to check in, then head right over to the expo. Awesome. The hotel is clean and staff friendly.
If the Natural Living expo is back in Marlborough in 2014, I will definitely stay here again.

Just stayed here for 3 nights and, except for a minor credit card issue that I’m sure will be cleared up, the stay was pleasant… Great breakfast and they have «to go» breakfast in a bag which had a piece of fruit, a granola bar, muffin, and a bottle of water… nice touch… The in hotel breakfast is great… especially when staying with a 7 year old… Those meals can add up… Free EXCELLENT coffee all the time… with to go lids and all the fixings…
The room was decent… I’m not a fan of hotels and i always notice mistakes… like light fixtures that aren’t flush or paint over wallpaper on the edges, or the fact that I had to hold the toilet seat up while I stood over it because it would fall… But really overall, and for the price the place is great, pool is great, and I’d stay here again… options for food delivery are pretty bad… Would not recommend the Panda something, Chinese place… terrible…
Funny I just saw the review about what she referred to as «Stalker security guards»…I saw them too… It was kinda strange to see a guy that was nearly in full cop attire standing there as you get your coffee and eat breakfast… But they didn’t bother me…

Great hotel. It has been renovated and maintained very well. Better than any Hampton Inn I have been to. There are a mix of businessmen, sports teams, and families.
The WIFI and breakfast are free, awesome. The coffee is freshly brewed every 3 hours. I appreciate that. It is conveniently located close by several restaurants, subway, panera bread and Hannaford Marlborough which has very good sushi stand and sub.
Everything is great except my encounter with a 7 – 8 years old boy who kept popping out of the corner. One night, I craved for some snacks around 11 pm, so I walked to the vending machine. I turned around to get to the elevator and there he was standing quietly looking at me from the corner in front of the elevator. Thank God for the well-​lit hallway. I almost had a heart attack. I was scared of ghost, of course. I was holding my breath and put up a brave face to ask the boy why he was standing there for at 11 pm. He said he was waiting for his friend to come up and go to sleep with him.
I took the elevator downstairs to the snack machine. My heart was still beating fast, hoping he would not pop into the elevator with me. Downstairs, there was a group of teenagers hanging out in the lobby and a girl getting her hot chocolate at the coffee corner. That must be a friend he was waiting for.
I got my snack from the snack machine downstairs and headed back upstairs. I was holding my breath hoping that the boy would be gone when the elevator door opened up. Yes!!! he was not there. I was relieved walking back to my room. There, he was again. Popping out from the wall in front. He probably tried to scare his friend. I almost died. I walked a few feet further to see a room door propping opened. That must be his room, close by the elevator. I couldn’t sleep that night.

Stalker security guards popped up everywhere. At check-​in, standing there whispering to eachother. Going to the room, scary guy staring me down as I entered my room. Went to store to get bottled water and was followed out to parking lot. Went to the gym in the morning, he followed me from the elevator to the gym, then stood at pool and uncomfortably and awkwardly stood there looking at me. Weird.
Stopped at this hotel enroute to Connecticut/​Rhode Island and knew that Hampton Inns have comfortable beds and I would get Hilton points so I was there.
The room was cozy and I couldn’t hear the neighbors but honestly didn’t feel comfortable on the property because of the security guards. I don’t recall any at other hotels I stayed at, so I’m not sure why security was so thick.

The staff is very friendly. The neighborhood is quiet and nice. I will definitely stay here again.

Located off 495 in Marlboro, this is a standard Hampton Inn… Similar architecture… but as I walked in to check in… I could smell the fresh popcorn by the check in counter… what a nice sweet smell to welcome guests… they also have the famous freshly baked cookies originally from the DoubleTree Brand. now in most Hilton properties.
The room was nice, a bit dated… carpet was clean but old. The bed was comfortable. The bathtub was clean but a bit of a musty smell… something to improve upon.
The workout room is small but practical.
The breakfast was Ok… not bacon or sausage only bagel toppers and breakfast fries. It would had been nice to get a meat protein in the morning… Only granny smith apples not red delicious ones in the fruit basket.
Overall, ok

Very close to I495 a good variety of restaurants within a 2 min drive. Nice clean hotel, helpful staff. But one word, «Draws». Three small draws in the night stand don’t count. Especially with three people

The beds are clean. Linens fresh. Bathroom is large and attention to detail is notable even here.
We have stayed here on a few trips and there is a reason we keep coming back. The service is great. Fresh cookies and breakfast in the morning are also worthy of the positive review.

The best beds by far, super cushiony, FRESH WHITE SHEETS. Usually when I goto a hotel the first thing I do is pull down the top cover of the bed since those are usually not washed, but I didn’t have to do that here. You can feel that they’re clean… they’re brilliant white so it’s intended to be visibly clean.
The bathrooms were all very very up to date and clean, exquisite care from the staff and this is what you get– fresh clean towels, spotless surfaces, and a very functional shower/​bath with no signs of corrosion from the tiles or grout.
Very very well maintained and clean.
The lobby is also very pleasant-​24/​7 coffee and tea and the lounge is very welcoming. Free wifi, an indoor pool that’s opened until midnight, and gym too.

I’ve stayed here twice in the past year, both trips were for one night only.
The hotel does a couple of things that make it stand out. Most Hamptons offer free cookies each night, this Hampton offers free cookies and a popcorn machine!
They also have a really nice staff at the front desk. I came in late one night and they chatted with me for a bit. My second stay I arrived an hour early and they let me check in. (Of course, I had to stay in a handicap room on the first floor because of the early check in, so it wasn’t my favorite stay)
The shower pressure was pretty meh, and the water only stayed warm for 3 minutes during my 10 minute shower. On the bright side, the cold water sure made my hair shiny.
You can hear the room next door quite clearly if you are staying in a conjoining room. My next door neighbor was enjoying an adult video at six in the morning. I usually wake up with coffee, but hey to each his own.
Their breakfast was pretty lack luster. Also, the room was packed with guests sitting around chatting and I had to eat standing up. Of course, that wasn’t the Hampton’s fault but it annoyed me nonetheless.
The room was clean and equipped with all of the standard Hampton features. I only gave it three stars because I wasn’t WOWED by the property. They few things I mentioned above resulted in the minus one star. I was happy with my stay and I would certainly stay here again if I was in the area.

I have stayed at this hotel several times for work. It’s a solid location, rooms are clean and smell clean. Breakfast is fine. Wake up call was on time. Staff was friendly even at 3am.
No complaints.

Marlborough Hampton Inn is a great hotel, Their rooms are all remodeled and look fabulous. With their new duvet covers and flat screen tv, and not to mention their fabulous house breakfast that features a wide variety of hot and cold items! I couldn’t ask for more. So if you are looking for a place to stay I highly recommend the Hampton Inn in Marlborough!